Uses fingerprint reader to request a password code
Uses fingerprint reader to request a password code
I have a client who wants to use his fingerprint scanner as the default login method in Windows. The issue is that the system repeatedly asks for both the fingerprint and PIN. I'm not sure if this started after the 1803 update, possibly affecting the setup. I've tried several solutions that didn't work: deleting the PIN, disabling "Windows Hello," and reconfiguring everything. Also checked the registry to confirm the default login is set to the fingerprint scanner. I'm a bit confused because I haven't used those scanners before and couldn't find any other guidance online.
Seek a fingerprint that works with Windows Hello without using your own device. Remember that if the scanner doesn’t succeed, Windows might prompt for a PIN instead, meaning you might need both methods, even though the scan itself didn’t go through.
I verified my laptop’s fingerprint scanner and noticed it prompted a PIN setup as a backup option. When testing the fingerprint login, it defaulted to asking for the PIN, but after touching the scanner it functioned correctly. If you’re using Windows Hello, you should be able to access the system solely via fingerprint now.
Yes, you're aware that logging in with just a fingerprint is possible. It first requests the fingerprint, then prompts for a PIN once it's recognized. I've adjusted the settings in Windows to disable both the PIN and fingerprint features initially, then re-enabled them. After this change, the customer can now authenticate using only the fingerprint scanner.