USB Mouse polling problems on Z390 AORUS PRO WIFI (version 1.0)

F5F Stay Refreshed Hardware Desktop USB Mouse polling problems on Z390 AORUS PRO WIFI (version 1.0)

0sKHD
Member

226

11-20-2018, 05:42 AM

I'm facing problems with USB mice and the USB 3.0 connections on my Z390 AORUS PRO WIFI (rev. 1.0). These mice aren't built for USB 3.0. While gaming, the mouse often shows a very low poll rate or pauses for about 100-150ms before resuming normal movement, and sometimes it takes several drags to get accurate aiming. Device Manager lists it as an Intel USB 3.1 XHC 1.10 mouse running on Windows 10 64-bit Build 1903, which is HID-compliant. Any advice or troubleshooting tips would be greatly appreciated (currently working with HP x900).

0sKHD

11-20-2018, 05:42 AM #1

Tom2Sop2
Member

139

12-01-2018, 04:47 AM

Tom2Sop2

12-01-2018, 04:47 AM #2

iPeque
Member

227

12-17-2018, 02:53 AM

Sure, I'll give it a shot. Let me know if it goes well or if you need anything else.

iPeque

12-17-2018, 02:53 AM #3

Sure, I'll give it a shot. Let me know if it goes well or if you need anything else.

glenjnr
Junior Member

12-17-2018, 03:19 AM

glenjnr

12-17-2018, 03:19 AM #4

_PartyPotato_
Member

200

12-24-2018, 11:16 PM

I adjusted the mouse and it works better now. Still had the extreme x/y issue last night, but not freezing. It might help to reinstall the USB drivers since updating through the tool from SAM Labs could have introduced a problem.

_PartyPotato_

12-24-2018, 11:16 PM #5

Gustavgurra03
Posting Freak

815

12-27-2018, 01:01 PM

Could also function, though wireless issues often arise from Wi-Fi or nearby cell phones being too close. A USB port on the keyboard might work better as an alternative.

Gustavgurra03

12-27-2018, 01:01 PM #6

Could also function, though wireless issues often arise from Wi-Fi or nearby cell phones being too close. A USB port on the keyboard might work better as an alternative.