F5F Stay Refreshed Hardware Desktop USB-A 3.0 to Ethernet adapter locked at slow USB 2 performance

USB-A 3.0 to Ethernet adapter locked at slow USB 2 performance

USB-A 3.0 to Ethernet adapter locked at slow USB 2 performance

H
Hankcolewu
Member
53
01-06-2021, 05:02 AM
#1
I purchased a USB-A 3.0 to Ethernet adapter, plugged it into a USB 3 port, but only achieved around 300mbps. It appears the adapter negotiated a USB 2.0 connection (confirmed via USB Device Tree Viewer). However, using the "restart port" feature recognized it as USB 3. Others with Windows 11 experienced the same issue. I tested it on three more Windows 11 laptops, two Amazon and one ASUS models, all showing the same problem. When tested on Windows 10, the connection worked perfectly. It seems this issue is specific to Windows 11—what options do you have?
H
Hankcolewu
01-06-2021, 05:02 AM #1

I purchased a USB-A 3.0 to Ethernet adapter, plugged it into a USB 3 port, but only achieved around 300mbps. It appears the adapter negotiated a USB 2.0 connection (confirmed via USB Device Tree Viewer). However, using the "restart port" feature recognized it as USB 3. Others with Windows 11 experienced the same issue. I tested it on three more Windows 11 laptops, two Amazon and one ASUS models, all showing the same problem. When tested on Windows 10, the connection worked perfectly. It seems this issue is specific to Windows 11—what options do you have?

C
cowcow4321
Senior Member
623
01-06-2021, 07:46 AM
#2
Bump
C
cowcow4321
01-06-2021, 07:46 AM #2

Bump

I
Iceberg0923
Junior Member
3
01-07-2021, 09:31 PM
#3
Bump2
I
Iceberg0923
01-07-2021, 09:31 PM #3

Bump2

_
_Edog55
Junior Member
19
01-12-2021, 02:59 AM
#4
Consider switching to a different adapter or performing a reset. Alternatively, contact Microsoft for assistance.
_
_Edog55
01-12-2021, 02:59 AM #4

Consider switching to a different adapter or performing a reset. Alternatively, contact Microsoft for assistance.