F5F Stay Refreshed Hardware Desktop USB 3.1 gen 2 front port issue - Dan A4 guide

USB 3.1 gen 2 front port issue - Dan A4 guide

USB 3.1 gen 2 front port issue - Dan A4 guide

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dylosama
Member
150
03-17-2018, 02:50 AM
#1
Hi everyone, I set up my PC in a Dan A4 v4 case with a USB 3.1 Type-C port (including cable). My ASUS B450-i is connected, and the front port powers on but doesn’t transfer data. I’m checking if it’s a hardware problem or if there are compatibility issues. Thanks!
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dylosama
03-17-2018, 02:50 AM #1

Hi everyone, I set up my PC in a Dan A4 v4 case with a USB 3.1 Type-C port (including cable). My ASUS B450-i is connected, and the front port powers on but doesn’t transfer data. I’m checking if it’s a hardware problem or if there are compatibility issues. Thanks!

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Flashwing006
Member
217
03-19-2018, 01:54 AM
#2
Have you tested connecting a USB port? If the issue persists, try removing the USB 3.0 connector from the motherboard and check for any bent pins.
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Flashwing006
03-19-2018, 01:54 AM #2

Have you tested connecting a USB port? If the issue persists, try removing the USB 3.0 connector from the motherboard and check for any bent pins.

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beef_roast
Junior Member
11
03-23-2018, 04:08 AM
#3
USB 3.1 Gen2 Type-C ≠ USB 3.1 Gen1 Internal USB Type-C connector: internal header for USB 2.0 and 3.1 is present; your motherboard lacks a dedicated USB C header: AMD Ryzen™ 2nd Gen/ with Radeon™ Vega Graphics/ with Ryzen™ 1st Gen; includes 4 USB 3.1 Gen 1 ports (4 on back panel, blue); AMD B450 chipset; 2 USB 3.1 Gen 2 ports (2 on back panel, red, Type-A); AMD B450 chipset; 2 USB 3.1 Gen 1 ports (2 on midboard); AMD B450 chipset; 2 USB 2.0 ports (2 on midboard).
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beef_roast
03-23-2018, 04:08 AM #3

USB 3.1 Gen2 Type-C ≠ USB 3.1 Gen1 Internal USB Type-C connector: internal header for USB 2.0 and 3.1 is present; your motherboard lacks a dedicated USB C header: AMD Ryzen™ 2nd Gen/ with Radeon™ Vega Graphics/ with Ryzen™ 1st Gen; includes 4 USB 3.1 Gen 1 ports (4 on back panel, blue); AMD B450 chipset; 2 USB 3.1 Gen 2 ports (2 on back panel, red, Type-A); AMD B450 chipset; 2 USB 3.1 Gen 1 ports (2 on midboard); AMD B450 chipset; 2 USB 2.0 ports (2 on midboard).

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Fulonesa
Junior Member
3
03-23-2018, 05:44 AM
#4
The setup includes a front USB C port connected to the USB 3.0 header.
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Fulonesa
03-23-2018, 05:44 AM #4

The setup includes a front USB C port connected to the USB 3.0 header.

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Ebkon
Member
166
03-23-2018, 11:24 AM
#5
Oh ok, what sorcery is this ?
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Ebkon
03-23-2018, 11:24 AM #5

Oh ok, what sorcery is this ?

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65
03-23-2018, 12:42 PM
#6
Hi, the connection you're referring to uses a 20-pin port for USB 3.1 Gen1, while the case you have includes a Type-C port that connects to USB 3.1 Gen2. Are you asking if they are compatible?
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UnicornPegasus
03-23-2018, 12:42 PM #6

Hi, the connection you're referring to uses a 20-pin port for USB 3.1 Gen1, while the case you have includes a Type-C port that connects to USB 3.1 Gen2. Are you asking if they are compatible?

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TeDraKill
Member
51
03-31-2018, 06:01 AM
#7
The pins on the motherboard are fine. I only get power from this setup. Windows doesn<|pad|> to recognize devices. I’m puzzled about all these USB standards... the Dan case mentions a 3.2 generation 2 port, and it says a 20-pin connection on the board works with 3.1 generation 1.
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TeDraKill
03-31-2018, 06:01 AM #7

The pins on the motherboard are fine. I only get power from this setup. Windows doesn<|pad|> to recognize devices. I’m puzzled about all these USB standards... the Dan case mentions a 3.2 generation 2 port, and it says a 20-pin connection on the board works with 3.1 generation 1.

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137
04-05-2018, 05:15 AM
#8
In fact, @Uptivuptiz confirmed the header matches what's listed on their website. If it doesn't connect, it could be due to a loose plug, an incompatible motherboard, issues with the socket in the case, or problems with external hardware.
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willowengstrom
04-05-2018, 05:15 AM #8

In fact, @Uptivuptiz confirmed the header matches what's listed on their website. If it doesn't connect, it could be due to a loose plug, an incompatible motherboard, issues with the socket in the case, or problems with external hardware.

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mineuout482
Posting Freak
812
04-06-2018, 01:44 AM
#9
I checked to confirm there wasn't an issue with compatibility (gen1 vs gen2) before seeking a hardware upgrade. Thanks!
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mineuout482
04-06-2018, 01:44 AM #9

I checked to confirm there wasn't an issue with compatibility (gen1 vs gen2) before seeking a hardware upgrade. Thanks!

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spadewade101
Member
205
04-11-2018, 08:12 AM
#10
Some phones such as Galaxy and iPhone face issues because they contain a USB host controller. Via the legacy 20-pin USB over USB-C connection, it's unclear whether the device is recognized as master or slave. Other models like Huawei function properly. USB-C devices, flash drives, headsets, and keyboards also work. This is why the latest version includes the new Gen2 connector (key-a) for full USB 3.1 support over C-port.
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spadewade101
04-11-2018, 08:12 AM #10

Some phones such as Galaxy and iPhone face issues because they contain a USB host controller. Via the legacy 20-pin USB over USB-C connection, it's unclear whether the device is recognized as master or slave. Other models like Huawei function properly. USB-C devices, flash drives, headsets, and keyboards also work. This is why the latest version includes the new Gen2 connector (key-a) for full USB 3.1 support over C-port.