(URGENT) Unable to upgrade Windows 10 during a full reset
(URGENT) Unable to upgrade Windows 10 during a full reset
He upgraded to a Ryzen 5 1600 from a Ryzen 3 2200G, with some minor BIOS changes. After installing Windows 10 and using Update Assistant, everything seemed fine until the 2200G setup. Reinstalling the OS worked, but the PC wouldn’t boot with the 1600 model. Once reinstalled, the CPU functioned properly, though updating still caused issues. I tried restarting via Update Assistant, but Windows didn’t update. A second reinstall attempt didn’t fix the problem. There’s uncertainty about whether a clean install was completed correctly. I formatted the C drive and used the Windows install media on multiple drives, but it worked without issues. My motherboard is a Biostar A320M-H (Pro model).
Check your latest message—I missed noting it’s running on Windows 10.
I don’t have the product key. The install media was provided by a computer service long ago and comes pre-activated. That’s why it matters—you’re looking for help with that specific issue. No extra details needed; you already understand what you need.
Get the newest Windows 10 ISO file, install it, and perform a repair or upgrade.
Very likely the update isn’t the issue—just this PC isn’t working well, especially with the Ryzen 5 1600. Setup and updates were done correctly, reaching 2200G.