F5F Stay Refreshed Hardware Desktop Upgraded with 64GB of memory yet continues to experience crashes.

Upgraded with 64GB of memory yet continues to experience crashes.

Upgraded with 64GB of memory yet continues to experience crashes.

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tomjack2001
Junior Member
2
05-02-2016, 09:05 AM
#1
I put in my new RAM five days back, a 64GB model. I had two 2x16 units, making it a 4x16 setup. Before that, I used 16GB with a 2x8 configuration, everything worked fine until the upgrade. My games typically run for about three hours before crashing. I start to observe several issues now. First, my iCue stops working—specifically, the preset colors shift to blue on the screen and then default when it crashes. That’s probably because the settings change during the transition. After that, my first monitor freezes the game I’m playing or whatever is on it, and I can’t use it. On my second monitor it works for a few seconds before I lose all control. When I try to shut it down, the blue screen stays active and won’t power off, so I have to press the back button to turn it off. I also took it to Best Buy, who said it didn’t crash constantly during the visit, but when I brought it home my iCue failed completely. Even after unplugging and plugging it back in, the keyboard stopped working entirely. I noticed something odd with the "caps" key: it no longer turns red when clicked, and this only happened after the RAM upgrade. I took it to Best Buy again, but they confirmed it didn’t crash at all during the visit. Now I can still play games on my second monitor, but my keyboard is unresponsive. Additionally, since I upgraded to 64GB RAM, the "caps" key stopped changing color until that point. Here’s what I have:

- Previous RAM: [link]
- New RAM: [link]
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tomjack2001
05-02-2016, 09:05 AM #1

I put in my new RAM five days back, a 64GB model. I had two 2x16 units, making it a 4x16 setup. Before that, I used 16GB with a 2x8 configuration, everything worked fine until the upgrade. My games typically run for about three hours before crashing. I start to observe several issues now. First, my iCue stops working—specifically, the preset colors shift to blue on the screen and then default when it crashes. That’s probably because the settings change during the transition. After that, my first monitor freezes the game I’m playing or whatever is on it, and I can’t use it. On my second monitor it works for a few seconds before I lose all control. When I try to shut it down, the blue screen stays active and won’t power off, so I have to press the back button to turn it off. I also took it to Best Buy, who said it didn’t crash constantly during the visit, but when I brought it home my iCue failed completely. Even after unplugging and plugging it back in, the keyboard stopped working entirely. I noticed something odd with the "caps" key: it no longer turns red when clicked, and this only happened after the RAM upgrade. I took it to Best Buy again, but they confirmed it didn’t crash at all during the visit. Now I can still play games on my second monitor, but my keyboard is unresponsive. Additionally, since I upgraded to 64GB RAM, the "caps" key stopped changing color until that point. Here’s what I have:

- Previous RAM: [link]
- New RAM: [link]

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Mojojojo0916
Member
66
05-02-2016, 01:24 PM
#2
I want to point out that these RAM sticks are completely different. One is their LPX branded sticks and the other is the RGB PRO branded sticks One is C16 Memory sticks and the other is C18 - I would buy the SAME sticks. If you prefer the PRO sticks then buy two more of those
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Mojojojo0916
05-02-2016, 01:24 PM #2

I want to point out that these RAM sticks are completely different. One is their LPX branded sticks and the other is the RGB PRO branded sticks One is C16 Memory sticks and the other is C18 - I would buy the SAME sticks. If you prefer the PRO sticks then buy two more of those

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Loroi
Member
137
05-02-2016, 04:02 PM
#3
How would that make a difference? Is it because LPX isn't compatible with my motherboard? I'm not using both of them together if that is what you are saying and if not im sorry for misunderstading . The new ram sticks im using are 4x16 im not using my old ones.
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Loroi
05-02-2016, 04:02 PM #3

How would that make a difference? Is it because LPX isn't compatible with my motherboard? I'm not using both of them together if that is what you are saying and if not im sorry for misunderstading . The new ram sticks im using are 4x16 im not using my old ones.

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Siked
Member
114
05-02-2016, 06:53 PM
#4
They work well together, but it means some sticks perform better than others. The C16 sticks collect data more quickly than the C18 sticks no matter the BIOS settings. It's typical to avoid mixing RAM sticks of different speeds even if they match.
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Siked
05-02-2016, 06:53 PM #4

They work well together, but it means some sticks perform better than others. The C16 sticks collect data more quickly than the C18 sticks no matter the BIOS settings. It's typical to avoid mixing RAM sticks of different speeds even if they match.

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Fritztech
Member
218
05-09-2016, 06:23 PM
#5
I’m only using the new RAM sticks, not mixing them with the old ones. The new ones are 4x16, totaling 64GB of RAM that’s connected in my original post.
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Fritztech
05-09-2016, 06:23 PM #5

I’m only using the new RAM sticks, not mixing them with the old ones. The new ones are 4x16, totaling 64GB of RAM that’s connected in my original post.

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113
05-17-2016, 01:52 AM
#6
There is no gurantee that 2 x 2x16Gb kits will work together, better return them and get 2 x 32Gb kit. I don't know for ryzen but for intel your ram speed is limited (lower) than when running 4 vs 2 stick.
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BasiComplexity
05-17-2016, 01:52 AM #6

There is no gurantee that 2 x 2x16Gb kits will work together, better return them and get 2 x 32Gb kit. I don't know for ryzen but for intel your ram speed is limited (lower) than when running 4 vs 2 stick.

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dontplay3rhate
Junior Member
21
05-21-2016, 11:47 AM
#7
Adjust the timing manually until it settles. Many RAM modules won’t function at the advertised speed. This can be tricky but occurs when: memory slots are filled with fast sticks, speeds are extremely high with minimal delay, or the CPU/Chipset memory controller is weak. If you prefer not to mess with it, switch to another set of sticks. Typically, using two sticks is simpler and less prone to issues. I estimate slowing them down slightly and increasing latency by a few points will likely fix it. Then gradually increase speed while refining timing. Keep restarting and testing benchmarks. Overclocking the CPU or memory controller might also impact performance. Consider a detailed manual overclocking guide. Your setup may work at 2933, 2666, or 3200 with a bit more delay. Ultimately, it depends on whether you want to persist through the tuning or try a different configuration.
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dontplay3rhate
05-21-2016, 11:47 AM #7

Adjust the timing manually until it settles. Many RAM modules won’t function at the advertised speed. This can be tricky but occurs when: memory slots are filled with fast sticks, speeds are extremely high with minimal delay, or the CPU/Chipset memory controller is weak. If you prefer not to mess with it, switch to another set of sticks. Typically, using two sticks is simpler and less prone to issues. I estimate slowing them down slightly and increasing latency by a few points will likely fix it. Then gradually increase speed while refining timing. Keep restarting and testing benchmarks. Overclocking the CPU or memory controller might also impact performance. Consider a detailed manual overclocking guide. Your setup may work at 2933, 2666, or 3200 with a bit more delay. Ultimately, it depends on whether you want to persist through the tuning or try a different configuration.

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EssieFlo
Member
174
05-21-2016, 05:33 PM
#8
You'd remain with mismatched DRAM chips if the supplier offers various brands, and if you're unlucky you'll spend the rest of your life relying on that RAM to try fixing why it doesn't perform well for the right tasks. Just purchase two 16GB sticks. Save yourself the trouble for others.
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EssieFlo
05-21-2016, 05:33 PM #8

You'd remain with mismatched DRAM chips if the supplier offers various brands, and if you're unlucky you'll spend the rest of your life relying on that RAM to try fixing why it doesn't perform well for the right tasks. Just purchase two 16GB sticks. Save yourself the trouble for others.