Upgraded to Ryzen 5 3600, system stability has changed.
Upgraded to Ryzen 5 3600, system stability has changed.
So, sort of a long story here, the tldr; is I upgraded from an A8 7600 to a Ryzen 5 (total platform change, so the mobo, CPU and RAM are all new) and everything is completely unstable, on both a brand new install of Windows on a new Samsung 970evo m.2 and my old install on my PNY SSD. Lots of BSODs. Tested the RAM for a day and it checks out, SSD checks out according to Samsung Magician. I'm very confused. Long story: Originally I pulled my old system and swapped the parts last week, and verified the new parts would POST before I did the swap. Seemed fine outside the case so in the case it went. Once I got it up and running again, before I installed Windows 10 Pro on my new m.2 I ran off my old SSD for a while just to test things a bit. It was pretty unstable, BSODs and crashes randomly, but I figured this could be down to wrong drivers and such since the SSD came from my old system. I pulled all my drives, including my storage drives, and went to install Windows on the new m.2. Problem: it blue screened during install. Restarted it. Managed to get through the install this time. More BSODs. I tried reinstalling again. Same thing. I think I'm now sitting on the 5th reinstall on the new drive. Its marginally more stable now, but the moment I try to do anything I get a random BSOD. Sometimes I see what the error is, sometimes it flashes so fast I only see blue and then its already rebooting. Right now, I'm letting it download Windows updates before I try to do anything else. I installed my wifi drivers, my graphics drivers, m.2 drivers, and Samsung magician to check the m.2. I've swapped the m.2 from the top mobo slot to the bottom one, but still have had some BSODs since doing that. I've run memtest and my RAM checks out, I opened up my GPU and cleaned and repasted it today just in case. I've been sitting on my laptop Googling every different BSOD as they come up. So far, I've had at least one if not more of each of these: IRQL_NOT_LESS_OR_EQUAL SYSTEM_THREAD_EXCEPTION_NOT_HANDLED APC_INDEX_MISMATCH UNEXPECTED_KERNEL_MODE_TRAP KERNEL_SECURITY_CHECK_FAILURE KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE SYSTEM_SERVICE_EXCEPTION KERNEL_THREAD_PRIORITY_FLOOR_VIOLATION I've tried using WhoCrashed to see what drivers are failing, and it always shows fltmgr.sys and ntoskrnl.exe are the culprits. I've tried running Windows built-in driver verifier but it doesn't seem to show the crashing drivers when I run it, and its a pain to turn off. Basically, I'm at my wits end. I bought a new case to put everything in but currently the system is just sitting on my desk using the mobo box as a test bench because I'm afraid I may have to send something back. Problem is, I just can't figure out what's faulty, if anything, or if I got a corrupted install of Windows, or what. Pls halp. System specs: ASRock X570 Steel Legend Wifi ax Ryzen 5 3600 / stock cooler Corsair Dominator Platinum RGB 32GB (4x8) DDR4 3000 Sapphire R9 Fury Nitro Corsair CX750M Samsung 970 EVO NVMe m.2 Windows 10 Pro, 1903 EDIT: I can grab dmp files and anything else if needed, right now I don't dare touch it in case it crashes before Windows updates can finish.
Hi there: here’s what I’d do next:
a) Take out all RAM modules and keep just one, checking the manual for guidance.
b) Update the BIOS to the newest release.
c) Attempt to boot into Windows in safe mode.
d) If you have an extra GPU, give it a try as well.
Hope this helps!
I received the BIOS update. Still experiencing crashes. It appears stable when idle, but it crashed after I left the house and moved the PC to the desktop. I have a backup GPU, so I might need to retrieve it. I’m likely going to replace the RAM and use an RMA from Newegg. I’m hoping that will fix it. I just don’t want to use my computer anymore for gaming or anything else, so I’ll wait until the new RAM is installed before updating.
I purchased a new RAM module today (Corsair Vengeance LPX DDR2400 16 2x8GB package) and replaced it. I've experienced two crashes so far, both involving a black screen and restart. I'm beginning to think the issue might be with my GPU, but I really want to confirm. I still need to test a few other components before the return/exchange deadline, or I'll be in a tough spot.
On Ryzen systems with overclocked memory, I've noticed standard testing tools often miss memory issues. The HCI tool usually detects them, while Prime95 can spot problems quickly. I recommend starting with the HCI version at https://hcidesign.com/memtest/. My experience with Hyundai memory on Ryzen has been mixed—especially with the 2000 series, though I haven't tested the 3000 series yet. I also own a Ryzen 3600 chip, which behaves differently. Likely the issue stems from your specific hardware. After a week, the chip stopped booting beyond the OS, before causing random resets. I received a full refund, but I’d suggest using a Samsung B-Die kit if you want reliable results. Adjusting timings and voltage might help if you're comfortable with overclocking.
@AustinJ I'm fairly certain the Dominator kit I have is Samsung B-die, as well as the Vengeance LPX I just picked up. I'm starting to suspect it may not have been the RAM, but I have more tests to run today. So far, what I've done today is pull my GPU and repaste it again (I got some new thermal pads for the VRMs because that was what it had before but when I initially cleaned it, I didn't have them. Thank you Amazon Prime) and before I popped it back in I also pulled the m.2 and instead plugged in a empty sata SSD. Went to install a fresh copy of Windows on that and so far only one small problem as of yet, that being the install itself went fine the first time...but during account setup, it completely flashed back to the beginning of the setup right as I was about to finish. Like, no BSOD, no restart, just instant one moment I was on selecting the tracking options and the next I was back at country selection. Went through again, it wouldn't let me use the same account name (as if it already existed, except I never completed setup technically) so I just went back and re-installed Windows again. This time it worked. I'm now sitting on the desktop and seem to be fine so far. Gonna start throwing tests at it again soon as I get them all loaded from my laptop onto my USB. I basically went out and found every test I could find to stress each part of my PC to try and narrow this down. I'll have updates later probably if I turn up anything.
I’ve reached the stage where only the CPU or the motherboard remain, so I’m going to swap out the CPU and RAM just in case. Hopefully this resolves the issues. It’s really frustrating. I’m counting on it working, or else I’ll have to replace the motherboard too. If that doesn’t fix things, I’d rather revert to my old setup and get my money back.
Consider if the mobile processor is causing serious performance issues. Check Ryzen Dram Calc and adjust all settings to a stable baseline. I'm not a big fan of ASRock products.
All my replacement RAM and CPU have arrived. My system is now fully assembled and functioning properly, booting into Windows without any issues. I watched a video without any problems. It looks like the CPU might have been the issue. Once everything is stable, I plan to use the Ryzen DRAM calculator for fine-tuning and then test a game to see how it performs. I’m hoping my problems are finally gone, but if not, I’ll be back.
The fix involves a straightforward BIOS upgrade or downgrade based on your current version. Use this release 7B86vH1 dated 2019-07-22. No crashes occurred after downgrading the BIOS to this point. Consider trying it before upgrading your CPU and RAM. Hope this assists you.