F5F Stay Refreshed Hardware Desktop Upgraded to 5070Ti but experiencing stuttering, latency, or freezing that renders the PC nonfunctional.

Upgraded to 5070Ti but experiencing stuttering, latency, or freezing that renders the PC nonfunctional.

Upgraded to 5070Ti but experiencing stuttering, latency, or freezing that renders the PC nonfunctional.

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lolskitz
Junior Member
4
08-30-2021, 11:53 PM
#1
I received a Gigabyte B760M DS3H AX DDR4 motherboard with PCIe 4 support. The system includes two 16GB 3200MHz RAM sticks and a 12600K CPU. Power supply is rated at 850W. The new GPU is 5070 Ti, while the old one was 3070. I experienced noticeable stuttering, high latency, and audio glitches right after installation. After several troubleshooting steps—reinstalling drivers, restarting the PC, and trying an older driver—I still faced issues. I followed all connection checks, including using two separate PCIe cables, confirming proper GPU insertion, and even attempting to force PCIe 5 in BIOS (which isn't supported). The problem persists. I reinstalled the 3070 model and it worked flawlessly. If this doesn’t resolve, I’ll consider returning the unit. Any advice would be greatly appreciated.
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lolskitz
08-30-2021, 11:53 PM #1

I received a Gigabyte B760M DS3H AX DDR4 motherboard with PCIe 4 support. The system includes two 16GB 3200MHz RAM sticks and a 12600K CPU. Power supply is rated at 850W. The new GPU is 5070 Ti, while the old one was 3070. I experienced noticeable stuttering, high latency, and audio glitches right after installation. After several troubleshooting steps—reinstalling drivers, restarting the PC, and trying an older driver—I still faced issues. I followed all connection checks, including using two separate PCIe cables, confirming proper GPU insertion, and even attempting to force PCIe 5 in BIOS (which isn't supported). The problem persists. I reinstalled the 3070 model and it worked flawlessly. If this doesn’t resolve, I’ll consider returning the unit. Any advice would be greatly appreciated.

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Gotten75
Member
129
08-31-2021, 12:36 AM
#2
Verify CPU and GPU temperatures and ensure fans are running. Test the new GPU on another machine if possible. Confirm your monitor is linked directly to the GPU ports, not the built-in GPU. Check if NVIDIA control panel detects your card after drivers are installed. Look in Device Manager for any alerts. Run DDU for a clean driver reinstall. A full Windows reset and BIOS reset may resolve unresolved problems.
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Gotten75
08-31-2021, 12:36 AM #2

Verify CPU and GPU temperatures and ensure fans are running. Test the new GPU on another machine if possible. Confirm your monitor is linked directly to the GPU ports, not the built-in GPU. Check if NVIDIA control panel detects your card after drivers are installed. Look in Device Manager for any alerts. Run DDU for a clean driver reinstall. A full Windows reset and BIOS reset may resolve unresolved problems.

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Ben10Ninja
Junior Member
8
08-31-2021, 04:40 AM
#3
The setup seems unusual with just two 8-pin connectors on an 850W PSU. It might be a software issue rather than a hardware problem, as you noticed the stuttering during idle. Updated by leclod on January 10.
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Ben10Ninja
08-31-2021, 04:40 AM #3

The setup seems unusual with just two 8-pin connectors on an 850W PSU. It might be a software issue rather than a hardware problem, as you noticed the stuttering during idle. Updated by leclod on January 10.

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Dissentient
Junior Member
16
08-31-2021, 06:02 AM
#4
Thank you for your explanation. I'm still trying to grasp why these changes made a difference. I'll review the details you shared. The process that seemed to resolve the issue involved several key actions:

1. Updating the BIOS with the latest version.
2. Addressing a warning about dual-channel RAM not being set correctly.
3. Preparing for DDU usage, though it wasn't directly applied.
4. Power cycling the system and testing boot options.
5. Performing a CMOS reset and reconfiguring BIOS settings.

It appears these steps corrected configuration issues and stabilized the system. I'm curious about how the RAM speed change affected performance—did it influence anything? Also, since I didn't reinstall drivers or use DDU, I'm wondering if those were necessary for the fix. I'll keep trying to understand what worked best.
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Dissentient
08-31-2021, 06:02 AM #4

Thank you for your explanation. I'm still trying to grasp why these changes made a difference. I'll review the details you shared. The process that seemed to resolve the issue involved several key actions:

1. Updating the BIOS with the latest version.
2. Addressing a warning about dual-channel RAM not being set correctly.
3. Preparing for DDU usage, though it wasn't directly applied.
4. Power cycling the system and testing boot options.
5. Performing a CMOS reset and reconfiguring BIOS settings.

It appears these steps corrected configuration issues and stabilized the system. I'm curious about how the RAM speed change affected performance—did it influence anything? Also, since I didn't reinstall drivers or use DDU, I'm wondering if those were necessary for the fix. I'll keep trying to understand what worked best.

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koolkittyLR
Member
172
09-01-2021, 02:45 AM
#5
Unusual, generally | R is suggested, what about the mobo manual? Probably you're familiar with XMP or its AMD version. I’d run a memtest86 (or Testmem5) check to confirm. Edited Jan 10 by leclod
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koolkittyLR
09-01-2021, 02:45 AM #5

Unusual, generally | R is suggested, what about the mobo manual? Probably you're familiar with XMP or its AMD version. I’d run a memtest86 (or Testmem5) check to confirm. Edited Jan 10 by leclod

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smalls_2013
Member
132
09-01-2021, 07:51 AM
#6
Thank you for the correction. I updated the post to match the actual recommendation. I’m aware of the XMP feature and plan to run a memory test to verify the details.
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smalls_2013
09-01-2021, 07:51 AM #6

Thank you for the correction. I updated the post to match the actual recommendation. I’m aware of the XMP feature and plan to run a memory test to verify the details.