Updating or fixing problems with Windows 8.1
Updating or fixing problems with Windows 8.1
I've been facing some problems with my PC lately, so I thought it would be best to start over and reinstall everything. (Windows 8.1 64-bit). I saved a Windows 8.1 64-bit ISO file and burned it onto a DVD so I could use it on my computer. Since I didn’t get a physical installation disk, I’m trying to set it up myself. My main issue is that when I put the DVD in, no matter what priority setting I choose in my BIOS, the installation doesn’t start properly. I insert the disc and it asks me to press any key to boot from the optical drive, which I do. Then the Windows logo appears but in a lower quality than usual for a short time. After about 30 seconds to a minute, the screen goes black and pressing keys has no effect. The monitor stays on but the computer seems unresponsive or confused. Eventually, I have to restart it to get anything done. I’m still having trouble and would really appreciate any advice or details you can provide. Thank you, Chaz
I made both 32 and 64 bit USB sticks to ensure reliability, yet I’m stuck with no boot options except my hard drives or DVD. I’m feeling really frustrated and confused about what to do next. Windows 8 doesn’t boot easily in Safe Mode or LKGC like older versions did. I’d rather get back to my PC quickly, whether I have my 3.2 TB of files or not. Starting fresh would be much better than dealing with this hassle. Thanks for any advice, Chaz.
I created a 32 and 64-bit DVD for booting, but neither one functions properly. It displays a black screen after the Windows logo or tries to fix the drive again, repeating the same problems. Regardless of the USB version I use, I can’t access the option to boot from a USB device, no matter where it’s connected. I’m unable to proceed with wiping the operating system, and the situation is growing increasingly frustrating. It feels like there’s nothing I can do right now.
Consider removing the side panel and disconnecting power. Locate the watch battery on the motherboard, near a pin, and detach the jumper connected to it. Wait ten seconds, then reattach it carefully. Restart the PC after inserting the new battery and test again. If unsuccessful, unplug the SATA cables from the HDD. If that fails, reset all motherboard settings to factory defaults.
I’m dealing with a unique issue and don’t know of any safe boot method. My details are shown in my profile. This machine has been with me for almost two years, so I’m confident the hardware works. I’ve used Windows 8 for about six months now, which rules out that as the cause. I’ve reset the CMOS several times using the switch on my motherboard and removed the battery. Before, I unplugged all SATA cables and disconnected the storage drives, keeping only the SSD powered. I’ve tried nearly everything and reached out to multiple forums for advice, but nothing has resolved the problem. I’m puzzled by how hard it is to reinstall and reformat the system completely. It’s not about recovering data beforehand; I just need my PC to start working again.
I reviewed your PCPartsPicker list and saw you're using Windows 8. Did you own Windows 8 or Windows 8.1 at the time? You said the operating system was purchased online—where did you acquire it from? It seems you likely needed another machine to download it, as you didn't have the OS installed initially. If that's the case, return to the source and check your desktop for an install window. Running it should generate a new Disc or bootable USB drive. Installing Windows 8.1 needs its specific key; it won't work with Windows 8 keys. After installation, you'll find options to create a DVD or a bootable USB.