F5F Stay Refreshed Hardware Desktop Updated my memory, but the computer won't start.

Updated my memory, but the computer won't start.

Updated my memory, but the computer won't start.

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Dunworth5KS
Junior Member
7
10-09-2016, 03:26 AM
#1
I chose to increase my RAM from 16GB DDR4 to 32GB DDR4 3200.
Then my motherboard wouldn't boot. One of the debug lights came on, the lower one. I couldn't locate it in the manual. The fans spun, but the screen remained silent.
I tried reinstalling the old RAM and it functioned correctly.
Next, I attempted to install the new RAM, but it still wouldn't boot. The system wouldn't POST at all.
I reinserted the old RAM and it didn't work either.
I made sure to discharge any static electricity before handling the components.
I was worried I might damage the motherboard.
Each time I worked on it, I removed the CPU fan and power connector from the motherboard to reach the RAM slots. I confirmed the RAM was properly seated and pressed both sides down. I kept using the same slots as before.
Throughout the process, I never moved the case. It stayed flat during the whole ordeal.
D
Dunworth5KS
10-09-2016, 03:26 AM #1

I chose to increase my RAM from 16GB DDR4 to 32GB DDR4 3200.
Then my motherboard wouldn't boot. One of the debug lights came on, the lower one. I couldn't locate it in the manual. The fans spun, but the screen remained silent.
I tried reinstalling the old RAM and it functioned correctly.
Next, I attempted to install the new RAM, but it still wouldn't boot. The system wouldn't POST at all.
I reinserted the old RAM and it didn't work either.
I made sure to discharge any static electricity before handling the components.
I was worried I might damage the motherboard.
Each time I worked on it, I removed the CPU fan and power connector from the motherboard to reach the RAM slots. I confirmed the RAM was properly seated and pressed both sides down. I kept using the same slots as before.
Throughout the process, I never moved the case. It stayed flat during the whole ordeal.

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Amtrak10
Senior Member
639
10-09-2016, 05:38 AM
#2
Sig space details may evolve, that's why we request users to add their specs in the thread. Considering this, I notice your sig space lists an MSI MPG X570, is that your board?
If yes, what BIOS version are you running? Do you have links for both the previous and current RAM kits?
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Amtrak10
10-09-2016, 05:38 AM #2

Sig space details may evolve, that's why we request users to add their specs in the thread. Considering this, I notice your sig space lists an MSI MPG X570, is that your board?
If yes, what BIOS version are you running? Do you have links for both the previous and current RAM kits?

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_Mishie_
Member
202
10-09-2016, 06:05 AM
#3
Yeah, that's the motherboard I own. I believe I still have the original BIOS from when I purchased it, though I don't recall updating it. The debug LED shows "BOOT," which means it's indicating the booting device isn't detected or failed. I assume this is related to the hard drive. I thought you could still POST even without a hard drive installed.

The new RAM I bought from Amazon is Corsair VENGEANCE LPX DDR4 RAM 32GB (2x16GB) 3200MHz CL16 Intel XMP 2.0 Computer Memory - Black (CMK32GX4M2E3200C16). The old RAM is G. Skill ripjaws, 2 x 8GB. I don't have the exact model details.
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_Mishie_
10-09-2016, 06:05 AM #3

Yeah, that's the motherboard I own. I believe I still have the original BIOS from when I purchased it, though I don't recall updating it. The debug LED shows "BOOT," which means it's indicating the booting device isn't detected or failed. I assume this is related to the hard drive. I thought you could still POST even without a hard drive installed.

The new RAM I bought from Amazon is Corsair VENGEANCE LPX DDR4 RAM 32GB (2x16GB) 3200MHz CL16 Intel XMP 2.0 Computer Memory - Black (CMK32GX4M2E3200C16). The old RAM is G. Skill ripjaws, 2 x 8GB. I don't have the exact model details.

R
179
10-09-2016, 09:46 AM
#4
Hey there,
You can use CPU-z and look at the motherboard tab to see which bios revision you are running on the mobo.
Prob best thing to do right now, is a CMOS clear. This will reset the bios completely and hopefully get you booting.
https://forum-en.msi.com/faq/article/pri...r-the-cmos
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RagingCoconuts
10-09-2016, 09:46 AM #4

Hey there,
You can use CPU-z and look at the motherboard tab to see which bios revision you are running on the mobo.
Prob best thing to do right now, is a CMOS clear. This will reset the bios completely and hopefully get you booting.
https://forum-en.msi.com/faq/article/pri...r-the-cmos

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miner38
Member
103
10-09-2016, 02:10 PM
#5
I'll attempt to reset the CMOS. I'm sure it will work.
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miner38
10-09-2016, 02:10 PM #5

I'll attempt to reset the CMOS. I'm sure it will work.

M
MineFloYT
Member
190
10-10-2016, 12:08 PM
#6
You might need to refresh the bios, as some Corsair RAM kits require an updated BIOS to function properly.
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MineFloYT
10-10-2016, 12:08 PM #6

You might need to refresh the bios, as some Corsair RAM kits require an updated BIOS to function properly.

X
170
10-14-2016, 04:39 AM
#7
I don't get why the old RAM isn't working anymore
I just need the PC to run smoothly until the AMD 9000 series arrives in about a week.
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xxSuperSweetxx
10-14-2016, 04:39 AM #7

I don't get why the old RAM isn't working anymore
I just need the PC to run smoothly until the AMD 9000 series arrives in about a week.

T
TheReCkKiD
Junior Member
14
10-14-2016, 05:46 AM
#8
Have you already reset the CMOS? If not, it seems like the crash caused by the new RAM might have altered the BIOS. Therefore, the previous functional RAM could stop working again until you reset the CMOS.
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TheReCkKiD
10-14-2016, 05:46 AM #8

Have you already reset the CMOS? If not, it seems like the crash caused by the new RAM might have altered the BIOS. Therefore, the previous functional RAM could stop working again until you reset the CMOS.

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ricby
Senior Member
681
10-16-2016, 03:31 AM
#9
I'm currently at work, I'll attempt it once I get home.
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ricby
10-16-2016, 03:31 AM #9

I'm currently at work, I'll attempt it once I get home.

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xRazerxX
Junior Member
48
10-17-2016, 10:32 PM
#10
clearing cmos should reset xmp etc. to prevent this from happening again. always reset bios to default before upgrading any component. also, if you're planning to upgrade to the 9000 series later, i'd avoid msi altogether since the company has many ram issues. more than half of this forum would have an msi motherboard involved in a problem.
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xRazerxX
10-17-2016, 10:32 PM #10

clearing cmos should reset xmp etc. to prevent this from happening again. always reset bios to default before upgrading any component. also, if you're planning to upgrade to the 9000 series later, i'd avoid msi altogether since the company has many ram issues. more than half of this forum would have an msi motherboard involved in a problem.

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