F5F Stay Refreshed Hardware Desktop Update of the firmware caused the PC to become unresponsive.

Update of the firmware caused the PC to become unresponsive.

Update of the firmware caused the PC to become unresponsive.

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SaySaeqo
Member
139
09-24-2021, 09:42 AM
#1
Hello, yesterday I applied a Dell Firmware Update, thinking it was just a Windows Update, but today my laptop froze repeatedly—stopped responding and I had to power it off manually. This issue didn’t occur before. I checked the Device Manager, selected the Firmware section, and chose 'Roll back driver.' Was that a good move? Or should I be cautious? This is the Dell Vostro 3405 running Windows 11. Please share any additional details if you can, and thank you ahead for your help.
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SaySaeqo
09-24-2021, 09:42 AM #1

Hello, yesterday I applied a Dell Firmware Update, thinking it was just a Windows Update, but today my laptop froze repeatedly—stopped responding and I had to power it off manually. This issue didn’t occur before. I checked the Device Manager, selected the Firmware section, and chose 'Roll back driver.' Was that a good move? Or should I be cautious? This is the Dell Vostro 3405 running Windows 11. Please share any additional details if you can, and thank you ahead for your help.

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TomBarty
Member
175
09-24-2021, 10:15 AM
#2
Check the newest BIOS updates from Dell here: https://www.dell.com/support/home/en-hr/...op/drivers. You can also use IOBit Driver Booster for driver upgrades.
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TomBarty
09-24-2021, 10:15 AM #2

Check the newest BIOS updates from Dell here: https://www.dell.com/support/home/en-hr/...op/drivers. You can also use IOBit Driver Booster for driver upgrades.

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LFPC
Member
98
09-24-2021, 10:35 AM
#3
What does that have to do with my post, don't just say stuff for saying without even responding to my question
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LFPC
09-24-2021, 10:35 AM #3

What does that have to do with my post, don't just say stuff for saying without even responding to my question

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lamangaslayer
Junior Member
16
09-29-2021, 07:32 PM
#4
It seems the newest BIOS update might have been the reason your PC froze several times. Just let me know and I’ll install it for you.
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lamangaslayer
09-29-2021, 07:32 PM #4

It seems the newest BIOS update might have been the reason your PC froze several times. Just let me know and I’ll install it for you.

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Nebeliger_Fakr
Junior Member
24
09-29-2021, 08:57 PM
#5
A bios and a driver serve different purposes. You cannot revert a bios using Device Manager; this method doesn't function.
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Nebeliger_Fakr
09-29-2021, 08:57 PM #5

A bios and a driver serve different purposes. You cannot revert a bios using Device Manager; this method doesn't function.

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stormgaming1
Member
66
10-08-2021, 05:06 PM
#6
Dell offers its own tool named Dell Command Update. It’s recommended that users of Dell products utilize this instead of third-party programs. You can’t revert BIOS firmware via Windows Device Manager—it isn’t possible. Updates must be applied by flashing the BIOS directly through Windows (download from Dell site) or using a USB drive with the firmware. Avoid updating firmware or BIOS through Windows Update, as it may lead to compatibility problems. Relying on official Dell drivers from their website ensures greater stability and reliability. Please install Dell Command Update and attempt an update if needed.
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stormgaming1
10-08-2021, 05:06 PM #6

Dell offers its own tool named Dell Command Update. It’s recommended that users of Dell products utilize this instead of third-party programs. You can’t revert BIOS firmware via Windows Device Manager—it isn’t possible. Updates must be applied by flashing the BIOS directly through Windows (download from Dell site) or using a USB drive with the firmware. Avoid updating firmware or BIOS through Windows Update, as it may lead to compatibility problems. Relying on official Dell drivers from their website ensures greater stability and reliability. Please install Dell Command Update and attempt an update if needed.

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rosie2435
Senior Member
475
10-09-2021, 06:33 PM
#7
Check your system stability after installing the update. If it freezes unpredictably, consider reinstalling the update or checking for conflicts. Downloading the Dell update from the official site is a good next step.
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rosie2435
10-09-2021, 06:33 PM #7

Check your system stability after installing the update. If it freezes unpredictably, consider reinstalling the update or checking for conflicts. Downloading the Dell update from the official site is a good next step.

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tsnyder01
Member
171
10-09-2021, 07:17 PM
#8
Verify your BIOS version via CPU-Z in the Motherboard section. It’s possible the Windows update you installed is newer than the one available for Dell directly.
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tsnyder01
10-09-2021, 07:17 PM #8

Verify your BIOS version via CPU-Z in the Motherboard section. It’s possible the Windows update you installed is newer than the one available for Dell directly.

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wert30
Member
62
10-15-2021, 05:29 PM
#9
I verified the dates, it appears to be the final one.
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wert30
10-15-2021, 05:29 PM #9

I verified the dates, it appears to be the final one.

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jvdbreemen
Member
191
10-16-2021, 05:29 AM
#10
Focus on the software update instead of BIOS changes. Verify your hard drive condition with a monitoring tool. Run a system health check via Sfc /scannow. Review your Windows version, updates, and drivers for any issues.
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jvdbreemen
10-16-2021, 05:29 AM #10

Focus on the software update instead of BIOS changes. Verify your hard drive condition with a monitoring tool. Run a system health check via Sfc /scannow. Review your Windows version, updates, and drivers for any issues.

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