F5F Stay Refreshed Hardware Desktop Unusual system failures Error occurrences Instability incidents

Unusual system failures Error occurrences Instability incidents

Unusual system failures Error occurrences Instability incidents

J
Jetfighter10j
Member
60
01-23-2025, 05:30 PM
#1
Hey everyone, I’m dealing with a puzzling problem. My PC suddenly shuts down—sometimes it just restarts, other times it freezes. There’s no BSOD displayed.

Hardware: CPU is a Ryzen 5700G (used), motherboard Gigabyte B550M DS3H (rev 1.3, used), RAM includes 4x8GB GSkill Aegis 3200MHz and 1x16GB Corsair Vengeance 3200MHz (XMP enabled), GPU is Acer Predator RTX 2070, power supply Seasonic G12 GM 650W, case Fractal Pop Air (new), storage setup with a 1TB NVMe SSD, 960GB SATA SSD for Ubuntu 20.04 and a 3TB HDD.

Symptoms: Random crashes—either hard restarts or freezes. No blue screen. It started fine, then became unstable for short periods (Windows wouldn’t run stably beyond a few minutes). After a couple of days it returned, but still experienced high instability. In Ubuntu it lasted longer, often several hours.

What I’ve tried:
- Disabled C-States in BIOS
- Swapped RAM (per specs)
- Checked for ground noise through USB audio interface (Presonus Audiobox USB 96) when GPU is stressed; other interfaces didn’t show the same issue
- Ran Prime95—CPU throttled to 4.4GHz with temps up to 60°C, GPU over 100°C on hotspot
- Ran Far Cry 6 (which is demanding for the RTX 2070) without crashes
- Didn’t reinstall OS after upgrade; kept Windows 10 install media ready
- Event Viewer logged warnings (DistributedCOM), errors (TPM-WMI, NetBT), and a specific TPM update failure: “Secure Boot is not enabled.”

Other notes: Occasional noise through USB ports when GPU is under load; other interfaces didn’t have this. No signs of overcurrent protection tripping or PSU faults. It seems the crashes are random, not tied to load or temperature.

I’m still trying to figure out if it’s a hardware fault, thermal issue, or something else. Thanks for any help!
J
Jetfighter10j
01-23-2025, 05:30 PM #1

Hey everyone, I’m dealing with a puzzling problem. My PC suddenly shuts down—sometimes it just restarts, other times it freezes. There’s no BSOD displayed.

Hardware: CPU is a Ryzen 5700G (used), motherboard Gigabyte B550M DS3H (rev 1.3, used), RAM includes 4x8GB GSkill Aegis 3200MHz and 1x16GB Corsair Vengeance 3200MHz (XMP enabled), GPU is Acer Predator RTX 2070, power supply Seasonic G12 GM 650W, case Fractal Pop Air (new), storage setup with a 1TB NVMe SSD, 960GB SATA SSD for Ubuntu 20.04 and a 3TB HDD.

Symptoms: Random crashes—either hard restarts or freezes. No blue screen. It started fine, then became unstable for short periods (Windows wouldn’t run stably beyond a few minutes). After a couple of days it returned, but still experienced high instability. In Ubuntu it lasted longer, often several hours.

What I’ve tried:
- Disabled C-States in BIOS
- Swapped RAM (per specs)
- Checked for ground noise through USB audio interface (Presonus Audiobox USB 96) when GPU is stressed; other interfaces didn’t show the same issue
- Ran Prime95—CPU throttled to 4.4GHz with temps up to 60°C, GPU over 100°C on hotspot
- Ran Far Cry 6 (which is demanding for the RTX 2070) without crashes
- Didn’t reinstall OS after upgrade; kept Windows 10 install media ready
- Event Viewer logged warnings (DistributedCOM), errors (TPM-WMI, NetBT), and a specific TPM update failure: “Secure Boot is not enabled.”

Other notes: Occasional noise through USB ports when GPU is under load; other interfaces didn’t have this. No signs of overcurrent protection tripping or PSU faults. It seems the crashes are random, not tied to load or temperature.

I’m still trying to figure out if it’s a hardware fault, thermal issue, or something else. Thanks for any help!

I
iTzCheTTo
Member
80
01-23-2025, 05:30 PM
#2
So you bypassed what isn't a diagnostic action but rather... just a routine step during hardware changes. Drive jumps aren't a Windows capability, they're random occurrences, and attempting to fix issues when the system isn't even in its standard state (like a fresh install) is pointless. Just do the essentials and set up the OS.
I
iTzCheTTo
01-23-2025, 05:30 PM #2

So you bypassed what isn't a diagnostic action but rather... just a routine step during hardware changes. Drive jumps aren't a Windows capability, they're random occurrences, and attempting to fix issues when the system isn't even in its standard state (like a fresh install) is pointless. Just do the essentials and set up the OS.

N
Ninjas_R_OP
Senior Member
743
01-23-2025, 05:30 PM
#3
You're on the right path, but these RAM options aren't great. I suggest using AM4 CPUs instead. Make sure the right BIOS is installed, as support varies by motherboard model. Also, ensure you have the latest chipset drivers installed. It can be confusing which CPUs work with different versions, so double-check compatibility.
N
Ninjas_R_OP
01-23-2025, 05:30 PM #3

You're on the right path, but these RAM options aren't great. I suggest using AM4 CPUs instead. Make sure the right BIOS is installed, as support varies by motherboard model. Also, ensure you have the latest chipset drivers installed. It can be confusing which CPUs work with different versions, so double-check compatibility.

A
ArimaSan_
Junior Member
28
01-23-2025, 05:30 PM
#4
Noted, I was thinking the same, but it also crashed in Ubuntu, which caught me off guard. However, I suppose I'll reinstall Windows tomorrow and try again. Thanks!
A
ArimaSan_
01-23-2025, 05:30 PM #4

Noted, I was thinking the same, but it also crashed in Ubuntu, which caught me off guard. However, I suppose I'll reinstall Windows tomorrow and try again. Thanks!

E
EtAlien
Member
172
01-23-2025, 05:30 PM
#5
I made the necessary upgrades to the CPU, motherboard, PSU, case, and CPU cooler. I'll reinstall Windows to check the results.
E
EtAlien
01-23-2025, 05:30 PM #5

I made the necessary upgrades to the CPU, motherboard, PSU, case, and CPU cooler. I'll reinstall Windows to check the results.

V
Valdrec_
Junior Member
5
01-23-2025, 05:30 PM
#6
Apologies for the delayed response. I wanted to verify the PC's stability, as it had been stable for a few days before. It appears solid after reinstalling Windows.
V
Valdrec_
01-23-2025, 05:30 PM #6

Apologies for the delayed response. I wanted to verify the PC's stability, as it had been stable for a few days before. It appears solid after reinstalling Windows.