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Unusual screen appearance on the monitor during BIOS and Windows Advanced Options access?

Unusual screen appearance on the monitor during BIOS and Windows Advanced Options access?

N
NoNe_1
Member
188
01-26-2022, 06:41 AM
#1
So I just assembled a PC for a friend and everything functioned flawlessly on my end. When he brought it home, he needed to access BIOS, so I explained the process whenever he tried opening BIOS or Windows Advanced Options. His monitors showed a lot of white lines with numerous duplicates and extremely small text. It appears similar to this.

The motherboard is B650 Aorus Elite AX Rev 1.2 and it worked perfectly for me as well, including BIOS and other functions. We tested basic setups like using two different monitors and connecting an HDMI or DisplayPort cable. Apparently, the splash screen behaves in a comparable way.

You can see the images here:
https://imgur.com/faCM1j2
View: https://imgur.com/faCM1j2
https://imgur.com/a/3QQsoFp
View: https://imgur.com/a/3QQsoFp
N
NoNe_1
01-26-2022, 06:41 AM #1

So I just assembled a PC for a friend and everything functioned flawlessly on my end. When he brought it home, he needed to access BIOS, so I explained the process whenever he tried opening BIOS or Windows Advanced Options. His monitors showed a lot of white lines with numerous duplicates and extremely small text. It appears similar to this.

The motherboard is B650 Aorus Elite AX Rev 1.2 and it worked perfectly for me as well, including BIOS and other functions. We tested basic setups like using two different monitors and connecting an HDMI or DisplayPort cable. Apparently, the splash screen behaves in a comparable way.

You can see the images here:
https://imgur.com/faCM1j2
View: https://imgur.com/faCM1j2
https://imgur.com/a/3QQsoFp
View: https://imgur.com/a/3QQsoFp

L
LochDown
Junior Member
41
02-11-2022, 01:38 PM
#2
Which GPU are you utilizing?
Have you considered running igpu inside the CPU? It might be a 7000 series processor, so that could be a possibility. I’m just checking if it affects performance.
What BIOS version do you have installed?
You can find it in the system information app on Windows. The header next to Bios version/Date under CPU indicates that the motherboard supports Q Flash, which means you might be able to flash the BIOS even without seeing it.
How to Flash a Gigabyte Motherboard with Q-Flash Plus - Glenn's SQL Server Performance
Introduction I just posted a new YouTube video titled "How to Flash the Gigabyte B550 AORUS MASTER BIOS with Q-Flash Plus". The tutorial guides you through all the necessary steps to apply Q-Flash Plus on this motherboard. Final Words This video seems quite helpful...
glennsqlperformance.com
https://www.gigabyte.com/Motherboard/B65...rt-dl-bios
It’s strange that it occurs in two different locations.
What specifications does your PC have?
L
LochDown
02-11-2022, 01:38 PM #2

Which GPU are you utilizing?
Have you considered running igpu inside the CPU? It might be a 7000 series processor, so that could be a possibility. I’m just checking if it affects performance.
What BIOS version do you have installed?
You can find it in the system information app on Windows. The header next to Bios version/Date under CPU indicates that the motherboard supports Q Flash, which means you might be able to flash the BIOS even without seeing it.
How to Flash a Gigabyte Motherboard with Q-Flash Plus - Glenn's SQL Server Performance
Introduction I just posted a new YouTube video titled "How to Flash the Gigabyte B550 AORUS MASTER BIOS with Q-Flash Plus". The tutorial guides you through all the necessary steps to apply Q-Flash Plus on this motherboard. Final Words This video seems quite helpful...
glennsqlperformance.com
https://www.gigabyte.com/Motherboard/B65...rt-dl-bios
It’s strange that it occurs in two different locations.
What specifications does your PC have?

M
MeGustaElSexo
Member
173
02-11-2022, 06:12 PM
#3
This is the components list
https://pcpartpicker.com/list/YCKp6D
For the BIOS I upgraded to the most recent version, FA5e
M
MeGustaElSexo
02-11-2022, 06:12 PM #3

This is the components list
https://pcpartpicker.com/list/YCKp6D
For the BIOS I upgraded to the most recent version, FA5e

B
beaufrog
Member
52
02-12-2022, 12:31 AM
#4
Sync issue detected, focusing on the default GPU for monitoring. Consider switching cables or connections. In UEFI/BIOS, set the default graphics to PCIe. Verify the monitor's internal controller input is enabled.
B
beaufrog
02-12-2022, 12:31 AM #4

Sync issue detected, focusing on the default GPU for monitoring. Consider switching cables or connections. In UEFI/BIOS, set the default graphics to PCIe. Verify the monitor's internal controller input is enabled.

R
RockerMorton
Member
187
02-12-2022, 06:59 AM
#5
so the same issue occurs with two different monitors, each tested using a different HDMI cable and one using DisplayPort; they both lack DPI control, which is unclear if this is related. Additionally, the problem appears when attempting to access BIOS via Delayed Start or by opening Advanced Options in Windows after a restart.
R
RockerMorton
02-12-2022, 06:59 AM #5

so the same issue occurs with two different monitors, each tested using a different HDMI cable and one using DisplayPort; they both lack DPI control, which is unclear if this is related. Additionally, the problem appears when attempting to access BIOS via Delayed Start or by opening Advanced Options in Windows after a restart.

A
220
02-14-2022, 12:08 AM
#6
Yes, monitors can have varying vertical refresh rates, typically ranging from 60 to 75Hz, though some gaming models use higher speeds like 120, 144, or even 250MHz. In Windows, the operating system detects the monitor's signal and adjusts the GPU frequency accordingly. The BIOS might not function properly, leading to a distorted image.
A
AssassinJayden
02-14-2022, 12:08 AM #6

Yes, monitors can have varying vertical refresh rates, typically ranging from 60 to 75Hz, though some gaming models use higher speeds like 120, 144, or even 250MHz. In Windows, the operating system detects the monitor's signal and adjusts the GPU frequency accordingly. The BIOS might not function properly, leading to a distorted image.

B
BreannaJ
Member
59
02-14-2022, 05:54 AM
#7
If it functioned prior to relocation, I believe a disturbance during the move might have occurred.
B
BreannaJ
02-14-2022, 05:54 AM #7

If it functioned prior to relocation, I believe a disturbance during the move might have occurred.