F5F Stay Refreshed Hardware Desktop Unusual problem with the MB.

Unusual problem with the MB.

Unusual problem with the MB.

I
ItzMeFishy
Junior Member
33
06-18-2022, 08:22 PM
#1
Hello, I've been using a Gigabyte B550M DS3H for some time now. It seems to be the first model I own, but I've encountered a few issues. About two months after purchase, the LAN port stopped working, so I switched to using a USB adapter. For half a year, it functioned normally except for strange behavior with the USB port on the motherboard. After installing an AIO cooler (XPG Levante), the motherboard began ignoring two RAM slots, specifically the "B Channel." I assumed this was related to my CPU, but upon checking, I found bent pins on one or both RAM modules. I tried placing them in the other channel and used the PC as usual. Recently, I upgraded to a Ryzen 7 5700X CPU and thought it would resolve the problem. However, the issue persists—installing RAM in the "B Channel" still causes recognition problems, and even with four sticks, only two work properly. I’m unsure if the problem lies with my old CPU or the motherboard itself. Could anyone offer advice on a new motherboard or a fix for this?
I
ItzMeFishy
06-18-2022, 08:22 PM #1

Hello, I've been using a Gigabyte B550M DS3H for some time now. It seems to be the first model I own, but I've encountered a few issues. About two months after purchase, the LAN port stopped working, so I switched to using a USB adapter. For half a year, it functioned normally except for strange behavior with the USB port on the motherboard. After installing an AIO cooler (XPG Levante), the motherboard began ignoring two RAM slots, specifically the "B Channel." I assumed this was related to my CPU, but upon checking, I found bent pins on one or both RAM modules. I tried placing them in the other channel and used the PC as usual. Recently, I upgraded to a Ryzen 7 5700X CPU and thought it would resolve the problem. However, the issue persists—installing RAM in the "B Channel" still causes recognition problems, and even with four sticks, only two work properly. I’m unsure if the problem lies with my old CPU or the motherboard itself. Could anyone offer advice on a new motherboard or a fix for this?