F5F Stay Refreshed Power Users Networks Unusual problem with the internet connection.

Unusual problem with the internet connection.

Unusual problem with the internet connection.

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DRGNdragsYT
Senior Member
723
09-18-2019, 02:37 PM
#1
I've recently switched to Three 5G Home Broadband. My setup is currently downstairs, which only provides LTE-A speeds, but I'm still seeing 220/25. Once installed in the loft, I expect around 600/100 if 5G performance on my phone holds up. On WiFi, I experience full speeds with SteamDeck, OnePlus Nord 5G, and one of my laptops—170/15, though it usually lags due to weak signal. My HP OMEN laptop is lagging, staying under 60 Mbps whether connected via WiFi or Ethernet, even with a USB Wi-Fi adapter that works well on another device. I've disabled any VPNs. When reconnecting to my Virgin Media router, I receive the full 200/20 I pay for. Could there be an issue with the new router? The HP includes an Intel AX200 Wi-Fi 6 chip, which seems solid, but it might be the updated router that's causing the problem.
D
DRGNdragsYT
09-18-2019, 02:37 PM #1

I've recently switched to Three 5G Home Broadband. My setup is currently downstairs, which only provides LTE-A speeds, but I'm still seeing 220/25. Once installed in the loft, I expect around 600/100 if 5G performance on my phone holds up. On WiFi, I experience full speeds with SteamDeck, OnePlus Nord 5G, and one of my laptops—170/15, though it usually lags due to weak signal. My HP OMEN laptop is lagging, staying under 60 Mbps whether connected via WiFi or Ethernet, even with a USB Wi-Fi adapter that works well on another device. I've disabled any VPNs. When reconnecting to my Virgin Media router, I receive the full 200/20 I pay for. Could there be an issue with the new router? The HP includes an Intel AX200 Wi-Fi 6 chip, which seems solid, but it might be the updated router that's causing the problem.

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SkyAceDivine
Member
208
09-24-2019, 08:46 AM
#2
With wireless connections please inform us of the specific router/AP models, how much devices are connected regularly and the distances used. Also you could share some more specs to make it easier to help you. 1k posts, you should know better...
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SkyAceDivine
09-24-2019, 08:46 AM #2

With wireless connections please inform us of the specific router/AP models, how much devices are connected regularly and the distances used. Also you could share some more specs to make it easier to help you. 1k posts, you should know better...

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jackdawjake
Junior Member
2
09-24-2019, 09:55 PM
#3
Sorry, I rarely seek assistance on these topics. The router is a brand new Three-branded Zyxel NR5103E 5G device, currently supporting two Wi-Fi connections—my HP Omen laptop and a Oneplus Nord 5G. Both run Windows 11. I'm positioned about two meters away from the router. I've tested both 2.4 GHz and 5 GHz bands; 2.4 offers roughly 27/11 Mbps, while 5 GHz delivers around 60/15 Mbps using the internal adapter (Intel AX200) and a TP-Link Archer T2U. When swapping the Archer T2U to another laptop, speeds match the internal adapter. Interestingly, even with Gigabit Ethernet, I don't notice any improvement.
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jackdawjake
09-24-2019, 09:55 PM #3

Sorry, I rarely seek assistance on these topics. The router is a brand new Three-branded Zyxel NR5103E 5G device, currently supporting two Wi-Fi connections—my HP Omen laptop and a Oneplus Nord 5G. Both run Windows 11. I'm positioned about two meters away from the router. I've tested both 2.4 GHz and 5 GHz bands; 2.4 offers roughly 27/11 Mbps, while 5 GHz delivers around 60/15 Mbps using the internal adapter (Intel AX200) and a TP-Link Archer T2U. When swapping the Archer T2U to another laptop, speeds match the internal adapter. Interestingly, even with Gigabit Ethernet, I don't notice any improvement.