Unusual groaning or popping sounds from the WH-1000XM4 device
Unusual groaning or popping sounds from the WH-1000XM4 device
You're experiencing unusual creaking or crackling sounds from your Sony WH-1000XM4 headphones. The problem seems to appear occasionally, especially when you shift your head position, and it happens both when ANC is active and inactive. You've already reset and updated the firmware, but the issue persists. Since you purchased them in January, you might consider returning them for repair. Before sending them back, have you tried any additional troubleshooting steps? Thank you for reaching out for assistance.
It seems like there might be some issues with the wiring. It could be a manufacturing flaw.