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Unusual disk behavior and explorer.exe failures in Windows 7

Unusual disk behavior and explorer.exe failures in Windows 7

L
leCliss
Junior Member
32
05-05-2022, 11:47 PM
#1
I encountered an unusual problem yesterday that has been challenging to resolve. It's causing frustration, so any advice would be appreciated. I was using the ArcheAge beta and the game suddenly stopped working. The screen froze, music kept playing, but it was just a bug. I switched tabs and the display went dark except for the taskbar, which remained frozen. The task manager didn't appear. Explorer.exe crashed completely. The shutdown process took a long time, and once it finally started, the taskbar stayed stuck. After restarting, the system froze again, and Explorer.exe crashed once more. Disk activity was unusually high, and Explorer kept failing even in safe mode. Before this crash, everything ran smoothly. I began troubleshooting by booting in safe mode and disabling startup items, but each restart made things worse. Disk usage spiked, Explorer.exe kept crashing, and boot time increased. I managed to run some antivirus scans with no results. Restoring from a Windows 7 installation didn't help, and even restoring from the second drive caused errors. I attempted to boot from a Windows 7 disk, but it was problematic. CHKDSK scans showed no issues. I have a second drive with Windows installed, so I tried using that. Initially, everything worked when accessing through the second drive, but after a few restarts, the same issues persisted. The system became extremely slow, with heavy disk activity and frequent Explorer.exe crashes. All components except the Samsung drives were around three years old. The MSI Z68A-GD80 i7 2600K is 4.5ghz with 16GB RAM, using Corsair Vengeance 1866 at XMP. The main drive is a RAID 0 setup with two 250GB Samsung EVO SSDs, and the secondary drive is a Crucial M4 128GB SSD. I also have a 1TB Seagate drive installed.
L
leCliss
05-05-2022, 11:47 PM #1

I encountered an unusual problem yesterday that has been challenging to resolve. It's causing frustration, so any advice would be appreciated. I was using the ArcheAge beta and the game suddenly stopped working. The screen froze, music kept playing, but it was just a bug. I switched tabs and the display went dark except for the taskbar, which remained frozen. The task manager didn't appear. Explorer.exe crashed completely. The shutdown process took a long time, and once it finally started, the taskbar stayed stuck. After restarting, the system froze again, and Explorer.exe crashed once more. Disk activity was unusually high, and Explorer kept failing even in safe mode. Before this crash, everything ran smoothly. I began troubleshooting by booting in safe mode and disabling startup items, but each restart made things worse. Disk usage spiked, Explorer.exe kept crashing, and boot time increased. I managed to run some antivirus scans with no results. Restoring from a Windows 7 installation didn't help, and even restoring from the second drive caused errors. I attempted to boot from a Windows 7 disk, but it was problematic. CHKDSK scans showed no issues. I have a second drive with Windows installed, so I tried using that. Initially, everything worked when accessing through the second drive, but after a few restarts, the same issues persisted. The system became extremely slow, with heavy disk activity and frequent Explorer.exe crashes. All components except the Samsung drives were around three years old. The MSI Z68A-GD80 i7 2600K is 4.5ghz with 16GB RAM, using Corsair Vengeance 1866 at XMP. The main drive is a RAID 0 setup with two 250GB Samsung EVO SSDs, and the secondary drive is a Crucial M4 128GB SSD. I also have a 1TB Seagate drive installed.

A
Asianposse145
Member
152
05-12-2022, 09:41 PM
#2
Your raid array might have failed.
A
Asianposse145
05-12-2022, 09:41 PM #2

Your raid array might have failed.

M
Maddles
Junior Member
10
05-12-2022, 09:59 PM
#3
Maybe a poopy RAID setup?
M
Maddles
05-12-2022, 09:59 PM #3

Maybe a poopy RAID setup?

O
oOEmmaOo
Posting Freak
818
05-17-2022, 10:16 PM
#4
Thanks for the response. It looks like this could be a viable option, though it might impact the other boot drive.
O
oOEmmaOo
05-17-2022, 10:16 PM #4

Thanks for the response. It looks like this could be a viable option, though it might impact the other boot drive.

L
LorrenK
Senior Member
703
05-19-2022, 10:09 PM
#5
Disconnecting the RAID units and attempting to restart if you haven't already tried
L
LorrenK
05-19-2022, 10:09 PM #5

Disconnecting the RAID units and attempting to restart if you haven't already tried

T
thepow205
Junior Member
19
05-20-2022, 04:44 AM
#6
Eliminate the raid setup and avoid doing it again—it's really not worth the complications. One fast SSD will suffice.
T
thepow205
05-20-2022, 04:44 AM #6

Eliminate the raid setup and avoid doing it again—it's really not worth the complications. One fast SSD will suffice.

V
vincentnele
Member
223
05-21-2022, 02:41 AM
#7
They should have considered this earlier. I’ll try it as soon as I get home.
V
vincentnele
05-21-2022, 02:41 AM #7

They should have considered this earlier. I’ll try it as soon as I get home.

X
XxKripxDeMoNxX
Senior Member
536
05-21-2022, 03:45 AM
#8
It seems to be becoming more similar.
X
XxKripxDeMoNxX
05-21-2022, 03:45 AM #8

It seems to be becoming more similar.

_
_DeathTrap_
Member
212
05-21-2022, 10:08 AM
#9
I attempted to disconnect the RAID cards and revert the motherboard to AHCI settings, but the problems persist. I’m still using another SSD with Windows installed, and it takes a long time to boot. The drive status indicator stays fixed. In other programs, it doesn’t open immediately or closes after a short delay. The activity tracker in Task Manager isn’t displaying any clear data about disk usage, CPU, or memory.
_
_DeathTrap_
05-21-2022, 10:08 AM #9

I attempted to disconnect the RAID cards and revert the motherboard to AHCI settings, but the problems persist. I’m still using another SSD with Windows installed, and it takes a long time to boot. The drive status indicator stays fixed. In other programs, it doesn’t open immediately or closes after a short delay. The activity tracker in Task Manager isn’t displaying any clear data about disk usage, CPU, or memory.

N
NervousDemon
Member
65
05-23-2022, 04:23 AM
#10
It might be affected by unstable overclocks, faulty RAM, or possibly TRIM was turned on on the RAID SSDs. You might not be allowed to do that.
N
NervousDemon
05-23-2022, 04:23 AM #10

It might be affected by unstable overclocks, faulty RAM, or possibly TRIM was turned on on the RAID SSDs. You might not be allowed to do that.