Unusual and somewhat random failures
Unusual and somewhat random failures
Earlier this year, I shared my challenges with the newly assembled PC. Since then, the problems have become more noticeable occasionally, depending on what triggers them. Please forgive if this is lengthy—I aim to provide as much detail as possible, as I’m unable to resolve the matter on my own. Here’s what I previously mentioned: "In short, any component linked to the PC via USB or display cables tends to lose power. Inside the system, the CPU fan, case fans, GPU fan, and lights remain functional. This issue has only occurred during intense gameplay in Red Dead Redemption 2 at high settings, not under lighter loads. I’ve run Cinebench and Furmark without any crashes. I’ve uninstalled old Nvidia drivers, updated AMD graphics card drivers to the latest version, verified all power connections, re-seated the CPU and GPU, and attempted some AMD undervolting. So far, nothing has worked." I’ve listed my hardware: MSI x470 Gaming Pro MOBO, Ryzen 7 5800X XFX Speedster, MERC 319 6950XT, EVGA 750W P6 G.Skill Trident Z, DDR4 3200 2 Hard Drives, one M.2 SSD, and two SATA SSDs with BIOS version 7B79vAL. The GFX card driver is at version 23.7.1, and the error code reads IQRL_NOT_LESS_OR_EQUAL (mini-dump not accessible). Looking back, it seems the graphics card drivers are outdated (released 6/26/2023), yet they still cause crashes even after updates. I’m not sure, but it’s unlikely to be a thermal problem—temperatures stay within normal ranges. I suspect the issue might lie elsewhere."
The EVGA P6 provides a solid power supply, though there are ways to optimize performance. Consider limiting power draw and/or reducing clock speeds. It seems you're not connecting multiple power connectors together? Check the status of PBO and XMP/DOCP settings on your system, and see if any errors appear. Do you adjust settings when running this game? Are there any USB devices currently active that aren't listed in previous scenarios?
I've experimented with reducing GPU voltage but it didn't help. I haven't adjusted power limits yet, but I'll check tomorrow. Regarding the second point, I haven't connected the power cables in a chain, though I'm not familiar with PBO. It seems like you're referring to overclocking techniques, which aren't active on my system. My A-XMP setting is off, and I don't change anything during gameplay. Only my keyboard, mouse, headphones, Ethernet, and monitor cables are connected. The RDR2 model causes this issue more often than others, but remote settings seem to trigger it too. I mostly play League and CS:GO without problems, and they don't crash under normal desktop use. As a side note, could voltage spikes from my GPU affect driver performance? It seems unlikely, but I'm not very experienced with troubleshooting. Thanks for your feedback.
The issue with the glitched screen isn't connected to the crash cause. It appears to stem from a Windows bug, possibly linked to monitor resolution above 1080p. Since dump files aren't being generated, we'll focus on resolving that. If the drive is encrypted, it won't produce dumps. The dump process runs outside Windows, so it can't access encrypted storage. When the drive is almost full, it struggles to create a dump file. If you've set a page file size manually and it's insufficient, the system may fail. This could point to a storage problem. The dump is stored in the page file, so changing its location might help. Refer to this guide for adjusting the page file drive. Don't forget to restart your machine after making changes.