F5F Stay Refreshed Hardware Desktop Unusual and erratic system crashes followed by reboots.

Unusual and erratic system crashes followed by reboots.

Unusual and erratic system crashes followed by reboots.

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DJFifaBro16
Junior Member
34
12-11-2023, 07:30 PM
#1
I recently acquired a used power supply, processor, motherboard module, and RAM package. It operates smoothly with minimal stability problems during stress testing. Yet, I frequently encounter crashes when launching a single game (similar to pressing reset/reboot on the front panel). Occasionally it freezes during main menu or after extended gaming sessions. In Event Viewer, the error is labeled as Kernel-Power, which isn't very informative. I suspect a faulty PSU, but CPU usage stays between 20-40% in games. I've combined stress tests for CPU and GPU, achieving 100% usage without any failures. Performance metrics remain stable (60-70% on GPU and CPU). Stress tests show only one crash in MSI Kombustor (possibly a coincidence), and no crashes during FurMark or in the same games. It tends to fail consistently (usually right after loading) in Unigine Heaven on DX11/DX9, and sporadically when using OpenGL. It also crashes when adjusting the 'Noise reduction' slider in Photoshop or Adobe Camera Raw, though I'm unsure about other settings. Games behave differently: it crashes on War Thunder at full settings occasionally, but mostly on lower settings; Hired Ops and Enlisted have similar patterns. It crashes consistently in COD Warzone, rarely otherwise. I've checked with a separate Windows 11 installation and still faced the same issue. It appears to last longer if the PC has been idle for a while, such as after BIOS tweaks. Once it fails once, rebooting seems to trigger another crash sooner than expected. I initially thought overheating might be the cause, but the PSU fan isn't increasing despite high load. All connections appear properly connected. Please share all relevant details. Specification: CPU – Intel i7 4790K, GPU – AORUS RX570 4GB RAM – 16GB DDR3 (4x4GB), MOBO – ASRock Z97 Pro4, PSU – Corsair VS550, OS – Windows 10 (also tried Win11).
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DJFifaBro16
12-11-2023, 07:30 PM #1

I recently acquired a used power supply, processor, motherboard module, and RAM package. It operates smoothly with minimal stability problems during stress testing. Yet, I frequently encounter crashes when launching a single game (similar to pressing reset/reboot on the front panel). Occasionally it freezes during main menu or after extended gaming sessions. In Event Viewer, the error is labeled as Kernel-Power, which isn't very informative. I suspect a faulty PSU, but CPU usage stays between 20-40% in games. I've combined stress tests for CPU and GPU, achieving 100% usage without any failures. Performance metrics remain stable (60-70% on GPU and CPU). Stress tests show only one crash in MSI Kombustor (possibly a coincidence), and no crashes during FurMark or in the same games. It tends to fail consistently (usually right after loading) in Unigine Heaven on DX11/DX9, and sporadically when using OpenGL. It also crashes when adjusting the 'Noise reduction' slider in Photoshop or Adobe Camera Raw, though I'm unsure about other settings. Games behave differently: it crashes on War Thunder at full settings occasionally, but mostly on lower settings; Hired Ops and Enlisted have similar patterns. It crashes consistently in COD Warzone, rarely otherwise. I've checked with a separate Windows 11 installation and still faced the same issue. It appears to last longer if the PC has been idle for a while, such as after BIOS tweaks. Once it fails once, rebooting seems to trigger another crash sooner than expected. I initially thought overheating might be the cause, but the PSU fan isn't increasing despite high load. All connections appear properly connected. Please share all relevant details. Specification: CPU – Intel i7 4790K, GPU – AORUS RX570 4GB RAM – 16GB DDR3 (4x4GB), MOBO – ASRock Z97 Pro4, PSU – Corsair VS550, OS – Windows 10 (also tried Win11).

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Saikito
Junior Member
25
12-11-2023, 07:30 PM
#2
My storage capacity is not applicable as I don't have a physical storage system.
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Saikito
12-11-2023, 07:30 PM #2

My storage capacity is not applicable as I don't have a physical storage system.

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Papyrule
Senior Member
560
12-11-2023, 07:30 PM
#3
Back up your current BIOS/UEFI configurations to a custom profile, then switch it to defaults or the optimized defaults. This should address any voltage/amps/power concerns.
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Papyrule
12-11-2023, 07:30 PM #3

Back up your current BIOS/UEFI configurations to a custom profile, then switch it to defaults or the optimized defaults. This should address any voltage/amps/power concerns.

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MCtoto123
Member
56
12-11-2023, 07:30 PM
#4
Two 128GB SATA SSDs (one serves as the boot drive) paired with one 256GB SanDisk NVMe drive (OS not yet transferred) and two 500GB Seagate Barracuda drives.
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MCtoto123
12-11-2023, 07:30 PM #4

Two 128GB SATA SSDs (one serves as the boot drive) paired with one 256GB SanDisk NVMe drive (OS not yet transferred) and two 500GB Seagate Barracuda drives.

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Kytzis
Member
183
12-11-2023, 07:30 PM
#5
Completed update. BIOS now reflects the latest stable version, excluding beta releases.
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Kytzis
12-11-2023, 07:30 PM #5

Completed update. BIOS now reflects the latest stable version, excluding beta releases.

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AK_Sanda
Member
106
12-11-2023, 07:30 PM
#6
PSU issue.
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AK_Sanda
12-11-2023, 07:30 PM #6

PSU issue.