F5F Stay Refreshed Hardware Desktop Unexpected system failures due to DRAM issues on the Mobo device

Unexpected system failures due to DRAM issues on the Mobo device

Unexpected system failures due to DRAM issues on the Mobo device

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GrefGb
Member
244
09-24-2021, 12:28 PM
#1
My computer has been experiencing problems lately... It began with the USB subsystem failing, which stopped the keyboard, mouse, and other peripherals from working. I had to perform a hard reset to get it running again. This issue has occurred intermittently over the past couple of months, but now happens every day. The situation has worsened, with the entire system crashing frequently. All outputs shut down, and the motherboard displays a DRAM error. I can reset by cycling the power supply, but the crashes still occur after sitting idle for a few minutes. This happens whether I’m playing a game or using the desktop with no applications open.

I’ve tried several solutions recently: cleared CMOS (replaced battery 5 months ago), disabled CPU overclock and returned to defaults, updated BIOS to the latest version, manually updated chipset drivers, uninstalled ICUE (believed it caused the USB crash), unplugged USB devices and reattached important components, checked that thermal paste was within normal range, ran various benchmarks without issues, and ensured everything is connected to a UPS with no major power fluctuations.

Despite these efforts, everything still fails. My PC runs video editing, streaming, gaming, and accounting software. Specific specs: Ryzen 7 3700X, Gigabyte Aorus B450 Pro Wifi Rev 1, 4x8GB DDR4 RAM, Corsair Vengeance RTX 3060, Gigabyte Aorus Elite 12GB PSU, EVGA SuperNOVA 850 G+, Windows 11 Home.

I reviewed the Event Viewer and noticed errors indicating improper shutdowns, but the timestamps don’t match the actual events. I’m at a loss for further fixes... Any advice would be greatly appreciated.
G
GrefGb
09-24-2021, 12:28 PM #1

My computer has been experiencing problems lately... It began with the USB subsystem failing, which stopped the keyboard, mouse, and other peripherals from working. I had to perform a hard reset to get it running again. This issue has occurred intermittently over the past couple of months, but now happens every day. The situation has worsened, with the entire system crashing frequently. All outputs shut down, and the motherboard displays a DRAM error. I can reset by cycling the power supply, but the crashes still occur after sitting idle for a few minutes. This happens whether I’m playing a game or using the desktop with no applications open.

I’ve tried several solutions recently: cleared CMOS (replaced battery 5 months ago), disabled CPU overclock and returned to defaults, updated BIOS to the latest version, manually updated chipset drivers, uninstalled ICUE (believed it caused the USB crash), unplugged USB devices and reattached important components, checked that thermal paste was within normal range, ran various benchmarks without issues, and ensured everything is connected to a UPS with no major power fluctuations.

Despite these efforts, everything still fails. My PC runs video editing, streaming, gaming, and accounting software. Specific specs: Ryzen 7 3700X, Gigabyte Aorus B450 Pro Wifi Rev 1, 4x8GB DDR4 RAM, Corsair Vengeance RTX 3060, Gigabyte Aorus Elite 12GB PSU, EVGA SuperNOVA 850 G+, Windows 11 Home.

I reviewed the Event Viewer and noticed errors indicating improper shutdowns, but the timestamps don’t match the actual events. I’m at a loss for further fixes... Any advice would be greatly appreciated.

P
playerremy
Member
61
09-28-2021, 07:30 AM
#2
Gigabyte's chipsets are very outdated, while AMD offers more recent options.
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playerremy
09-28-2021, 07:30 AM #2

Gigabyte's chipsets are very outdated, while AMD offers more recent options.

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petegerasia
Junior Member
12
09-28-2021, 09:01 AM
#3
I have already changed the Chipset Drivers to the newest release from Gigabyte.
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petegerasia
09-28-2021, 09:01 AM #3

I have already changed the Chipset Drivers to the newest release from Gigabyte.