F5F Stay Refreshed Software Operating Systems Unexpected crash screen issue. Assistance needed.

Unexpected crash screen issue. Assistance needed.

Unexpected crash screen issue. Assistance needed.

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BloodyPlayer
Junior Member
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10-10-2016, 06:50 AM
#1
hey guys, I'm having trouble with random BSOD occurances sometimes whilst the computer is just idling on desktop, i uninstalled a bunch of software that i thought might have been the problem but still doesnt work. did memtest and used crystaldisk to test my hardware, everything ok, here's the whocrashed report: On Tue 4/22/2014 1:19:05 PM GMT your computer crashed crash dump file: C:\Windows\Minidump\042214-17503-01.dmp This was probably caused by the following module: Unknown (0x00000000) Bugcheck code: 0x4A (0x76EA138A, 0x2, 0x0, 0xFFFFF88006798B60) Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL. A third party driver was identified as the probable root cause of this system error. Google query: IRQL_GT_ZERO_AT_SYSTEM_SERVICE On Thu 4/17/2014 6:23:27 AM GMT your computer crashed crash dump file: C:\Windows\Minidump\041714-15022-01.dmp This was probably caused by the following module: Unknown (0x00000000) Bugcheck code: 0x4A (0x7797138A, 0x2, 0x0, 0xFFFFF8800B5B2B60) Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL. A third party driver was identified as the probable root cause of this system error. Google query: IRQL_GT_ZERO_AT_SYSTEM_SERVICE On Wed 4/16/2014 9:41:16 AM GMT your computer crashed crash dump file: C:\Windows\memory.dmp This was probably caused by the following module: Unknown (0x00000000) Bugcheck code: 0x4A (0x77C0138A, 0x2, 0x0, 0xFFFFF88006814B60) Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL. A third party driver was identified as the probable root cause of this system error. Google query: IRQL_GT_ZERO_AT_SYSTEM_SERVICE I'm not very good at computers and am hoping someone can help me with this thanks!
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BloodyPlayer
10-10-2016, 06:50 AM #1

hey guys, I'm having trouble with random BSOD occurances sometimes whilst the computer is just idling on desktop, i uninstalled a bunch of software that i thought might have been the problem but still doesnt work. did memtest and used crystaldisk to test my hardware, everything ok, here's the whocrashed report: On Tue 4/22/2014 1:19:05 PM GMT your computer crashed crash dump file: C:\Windows\Minidump\042214-17503-01.dmp This was probably caused by the following module: Unknown (0x00000000) Bugcheck code: 0x4A (0x76EA138A, 0x2, 0x0, 0xFFFFF88006798B60) Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL. A third party driver was identified as the probable root cause of this system error. Google query: IRQL_GT_ZERO_AT_SYSTEM_SERVICE On Thu 4/17/2014 6:23:27 AM GMT your computer crashed crash dump file: C:\Windows\Minidump\041714-15022-01.dmp This was probably caused by the following module: Unknown (0x00000000) Bugcheck code: 0x4A (0x7797138A, 0x2, 0x0, 0xFFFFF8800B5B2B60) Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL. A third party driver was identified as the probable root cause of this system error. Google query: IRQL_GT_ZERO_AT_SYSTEM_SERVICE On Wed 4/16/2014 9:41:16 AM GMT your computer crashed crash dump file: C:\Windows\memory.dmp This was probably caused by the following module: Unknown (0x00000000) Bugcheck code: 0x4A (0x77C0138A, 0x2, 0x0, 0xFFFFF88006814B60) Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL. A third party driver was identified as the probable root cause of this system error. Google query: IRQL_GT_ZERO_AT_SYSTEM_SERVICE I'm not very good at computers and am hoping someone can help me with this thanks!

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masoooon12
Junior Member
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10
10-14-2016, 01:00 PM
#2
Similar issues have occurred with my previous setup too. It doesn’t seem like the memory problem, as the test ran smoothly. The only thoughts are about the motherboard—possibly the VRM is getting too hot, though I’m not certain. Intel CPUs usually use minimal power. What’s your airflow situation? How many fans do you have and what direction are they facing (intake or exhaust)? If unsure, check this link—it might be useful: http://youtu.be/Oc9c8LFY1bg?t=1m8s I hope it helps.
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masoooon12
10-14-2016, 01:00 PM #2

Similar issues have occurred with my previous setup too. It doesn’t seem like the memory problem, as the test ran smoothly. The only thoughts are about the motherboard—possibly the VRM is getting too hot, though I’m not certain. Intel CPUs usually use minimal power. What’s your airflow situation? How many fans do you have and what direction are they facing (intake or exhaust)? If unsure, check this link—it might be useful: http://youtu.be/Oc9c8LFY1bg?t=1m8s I hope it helps.

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