F5F Stay Refreshed Hardware Desktop Under heavy use, USB ports stop working properly.

Under heavy use, USB ports stop working properly.

Under heavy use, USB ports stop working properly.

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leMozaiek
Member
173
11-26-2021, 12:39 PM
#1
Hi, I've noticed some problems with my USB ports freezing together lately. I thought switching to SignalRGB might help, but it seems the issue is more serious than just a setting. When this happens, an error appears in the event viewer with the message: "Error setting traits on Provider {8444a4fb-d8d3-4f38-84f8-89960a1ef12f}". It shows up during startup too, especially when I connect my condenser mic and Corsair VOID wireless headset. If either device is plugged in, the error occurs. I've checked my drivers, updated BIOS, and run memory tests on my RAM—it passes. I haven't changed the power supply yet, even though it's old, so I'm not sure what's causing this. My system runs Windows 11 64-bit with the latest updates, and I'm using MSI MEG B550 UNIFY. The only background apps are SignalRGB, TranslucentTB, and the Wallpaper engine (which turns off when a fullscreen app runs). This is really frustrating, any suggestions?
L
leMozaiek
11-26-2021, 12:39 PM #1

Hi, I've noticed some problems with my USB ports freezing together lately. I thought switching to SignalRGB might help, but it seems the issue is more serious than just a setting. When this happens, an error appears in the event viewer with the message: "Error setting traits on Provider {8444a4fb-d8d3-4f38-84f8-89960a1ef12f}". It shows up during startup too, especially when I connect my condenser mic and Corsair VOID wireless headset. If either device is plugged in, the error occurs. I've checked my drivers, updated BIOS, and run memory tests on my RAM—it passes. I haven't changed the power supply yet, even though it's old, so I'm not sure what's causing this. My system runs Windows 11 64-bit with the latest updates, and I'm using MSI MEG B550 UNIFY. The only background apps are SignalRGB, TranslucentTB, and the Wallpaper engine (which turns off when a fullscreen app runs). This is really frustrating, any suggestions?

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Spaceface16518
Senior Member
564
12-02-2021, 04:17 AM
#2
Examine the 5V rail voltage using your preferred monitoring tool and observe any drops under load. If you notice a decline, it may be necessary to replace the power supply.
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Spaceface16518
12-02-2021, 04:17 AM #2

Examine the 5V rail voltage using your preferred monitoring tool and observe any drops under load. If you notice a decline, it may be necessary to replace the power supply.

K
Kaisetsu
Senior Member
651
12-02-2021, 05:15 AM
#3
Check the most recent chipset driver here: https://www.amd.com/en/support/chipsets/...t-am4/x570
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Kaisetsu
12-02-2021, 05:15 AM #3

Check the most recent chipset driver here: https://www.amd.com/en/support/chipsets/...t-am4/x570

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WaterLily2003
Senior Member
648
12-09-2021, 12:30 PM
#4
New setup here. Might be a Windows problem. I’m using a clean install of Kill-It-With-Fire. Hardware could be the issue too. Is the motherboard still covered by warranty? Are any M.2 drives installed? Please verify the old setup first.
Edited December 1, 2022 by Bombastinator
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WaterLily2003
12-09-2021, 12:30 PM #4

New setup here. Might be a Windows problem. I’m using a clean install of Kill-It-With-Fire. Hardware could be the issue too. Is the motherboard still covered by warranty? Are any M.2 drives installed? Please verify the old setup first.
Edited December 1, 2022 by Bombastinator

M
mccoop03
Posting Freak
910
12-09-2021, 05:47 PM
#5
I hadn't considered this before, I plan to try it later. Thanks. As for what was shared on November 22nd, I think that's the version I'm using. I'd be in agreement with you; actually, part of me believes this, but the installation is still new (since October). I did it because I just received the motherboard due to my B450 board failing. I have two M.2 slots filled. Updated December 1, 2022 by Vandor Quote fail
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mccoop03
12-09-2021, 05:47 PM #5

I hadn't considered this before, I plan to try it later. Thanks. As for what was shared on November 22nd, I think that's the version I'm using. I'd be in agreement with you; actually, part of me believes this, but the installation is still new (since October). I did it because I just received the motherboard due to my B450 board failing. I have two M.2 slots filled. Updated December 1, 2022 by Vandor Quote fail

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senne632
Member
123
12-26-2021, 03:05 AM
#6
The system setup is quite different from what you're used to, especially when switching from AMD to Intel processors. Sometimes using M.2 drives can disable SATA connections. It's possible that turning off all SATA ports is the issue, even if you have plenty of M.2 slots available. The motherboard documentation can help confirm this, though there might still be a few options left. Updated: December 1, 2022 by Bombastinator
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senne632
12-26-2021, 03:05 AM #6

The system setup is quite different from what you're used to, especially when switching from AMD to Intel processors. Sometimes using M.2 drives can disable SATA connections. It's possible that turning off all SATA ports is the issue, even if you have plenty of M.2 slots available. The motherboard documentation can help confirm this, though there might still be a few options left. Updated: December 1, 2022 by Bombastinator

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Starrlights
Junior Member
1
12-26-2021, 07:56 AM
#7
It took around 20 minutes of random stress or games, and the 5v rail stayed fairly stable. From what I know, it's acceptable up to about 4.5V.
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Starrlights
12-26-2021, 07:56 AM #7

It took around 20 minutes of random stress or games, and the 5v rail stayed fairly stable. From what I know, it's acceptable up to about 4.5V.

H
Hiduok
Member
65
12-26-2021, 09:45 AM
#8
Not completely unfamiliar. I haven't used Intel since the 7700k era was still in play. No drive problems have arisen, so it's unclear what next steps to consider.
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Hiduok
12-26-2021, 09:45 AM #8

Not completely unfamiliar. I haven't used Intel since the 7700k era was still in play. No drive problems have arisen, so it's unclear what next steps to consider.

C
Cherry_Bell
Member
161
12-27-2021, 02:56 PM
#9
Most of the machine is brand new. If your latest motherboard stops SATA ports when you install an SSD (since not every model behaves the same and the changes vary), it suggests no hardware or software issue. You’ll need a SATA or M.2 card to restore working ports. It’s also possible some ports remain active even if two M.2 slots are filled. Refer to the motherboard manual for guidance. Edited December 1, 2022 by Bombastinator
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Cherry_Bell
12-27-2021, 02:56 PM #9

Most of the machine is brand new. If your latest motherboard stops SATA ports when you install an SSD (since not every model behaves the same and the changes vary), it suggests no hardware or software issue. You’ll need a SATA or M.2 card to restore working ports. It’s also possible some ports remain active even if two M.2 slots are filled. Refer to the motherboard manual for guidance. Edited December 1, 2022 by Bombastinator

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lukastias
Member
167
12-31-2021, 11:38 AM
#10
The specification is within 5% of the rated voltage, which seems acceptable.
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lukastias
12-31-2021, 11:38 AM #10

The specification is within 5% of the rated voltage, which seems acceptable.

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