F5F Stay Refreshed Power Users Networks Unable to retrieve IP addresses via Wi-Fi connection.

Unable to retrieve IP addresses via Wi-Fi connection.

Unable to retrieve IP addresses via Wi-Fi connection.

M
milk96
Junior Member
49
11-22-2025, 10:21 AM
#1
TL;DR Here are some possible reasons why your ISP stopped assigning IP addresses: The network performance dropped significantly, making Wi-Fi unreliable. Your existing Huawei router didn’t support the required speeds, and even after switching to a different device, you couldn’t get a stable connection. The issue might be hardware limitations or configuration problems. Consider checking with your provider for possible service changes or upgrades.
M
milk96
11-22-2025, 10:21 AM #1

TL;DR Here are some possible reasons why your ISP stopped assigning IP addresses: The network performance dropped significantly, making Wi-Fi unreliable. Your existing Huawei router didn’t support the required speeds, and even after switching to a different device, you couldn’t get a stable connection. The issue might be hardware limitations or configuration problems. Consider checking with your provider for possible service changes or upgrades.

J
JessDu67
Junior Member
33
11-22-2025, 10:21 AM
#2
It's likely your internet service provider noticed the additional equipment, labeled it as an anomaly, and terminated the connection.
J
JessDu67
11-22-2025, 10:21 AM #2

It's likely your internet service provider noticed the additional equipment, labeled it as an anomaly, and terminated the connection.

K
Koendekeeper
Junior Member
10
11-22-2025, 10:21 AM
#3
Yes, you can still connect new devices via Ethernet, as long as they support the network setup you're using.
K
Koendekeeper
11-22-2025, 10:21 AM #3

Yes, you can still connect new devices via Ethernet, as long as they support the network setup you're using.

L
LandriMarie
Junior Member
25
11-22-2025, 10:21 AM
#4
I've experienced this too, though I didn't explicitly state it. It seems you might need to reach out to your ISP to request permission to use the original Telstra Gateway Max as your primary device. To clarify the matter or resolve it, I'd suggest initiating a phone conversation with your ISP and explaining your intention to switch. I recall from past roles at an ISP that we implemented strict controls to avoid such changes, and the issue you're facing aligns with a pattern we encountered regularly.
L
LandriMarie
11-22-2025, 10:21 AM #4

I've experienced this too, though I didn't explicitly state it. It seems you might need to reach out to your ISP to request permission to use the original Telstra Gateway Max as your primary device. To clarify the matter or resolve it, I'd suggest initiating a phone conversation with your ISP and explaining your intention to switch. I recall from past roles at an ISP that we implemented strict controls to avoid such changes, and the issue you're facing aligns with a pattern we encountered regularly.

O
orangehf
Member
76
11-22-2025, 10:21 AM
#5
It turned out the problem was that the AP had to be connected directly to the router rather than via my switch. It’s odd, but it’s now functioning properly. Thank you for your guidance—I really value your help.
O
orangehf
11-22-2025, 10:21 AM #5

It turned out the problem was that the AP had to be connected directly to the router rather than via my switch. It’s odd, but it’s now functioning properly. Thank you for your guidance—I really value your help.

N
nightfall8000
Member
141
11-22-2025, 10:21 AM
#6
Great to hear it. Thanks!
N
nightfall8000
11-22-2025, 10:21 AM #6

Great to hear it. Thanks!