Unable to reach the distant Windows machine via Microsoft Remote Desktop on a MacOS system.

F5F Stay Refreshed Software Operating Systems Unable to reach the distant Windows machine via Microsoft Remote Desktop on a MacOS system.

Nicocara
Member

10-05-2020, 11:18 AM

OS: MacOS BigSur v11.0.1
Device: Apple M1 Macbook Air
Message: I'm attempting to configure MS Remote Desktop on my Mac to link it with my home PC, but the connection keeps failing. I've entered the IP and gateway from the 'ipconfig' command output, but when prompted for user credentials and gateway verification, it crashes with "An error occurred while communicating with the Remote Desktop Gateway." Anyone know what's going wrong?

Nicocara

10-05-2020, 11:18 AM #1

Venice_
Member

10-11-2020, 01:34 PM

Yes, you're using a home PC and likely accessing it over the internet.

Venice_

10-11-2020, 01:34 PM #2

Yes, you're using a home PC and likely accessing it over the internet.

nickel440
Member

141

10-14-2020, 04:27 AM

My MacBook and PC are connected to the same local network, but I need them to be accessed from another state soon. I'm trying to resolve this issue right away.

nickel440

10-14-2020, 04:27 AM #3

My MacBook and PC are connected to the same local network, but I need them to be accessed from another state soon. I'm trying to resolve this issue right away.

herokinkkonk
Junior Member

10-16-2020, 12:38 AM

The operating system version on your desktop is currently unknown. Consider using TeamViewer or a comparable solution if Remote Desktop isn't suitable.

herokinkkonk

10-16-2020, 12:38 AM #4

The operating system version on your desktop is currently unknown. Consider using TeamViewer or a comparable solution if Remote Desktop isn't suitable.

DerpyMudkip
Member

132

10-16-2020, 03:21 AM

You're experiencing issues with Microsoft Remote Desktop on Windows 10 version 2004. It's possible compatibility problems due to the older OS version.

DerpyMudkip

10-16-2020, 03:21 AM #5

You're experiencing issues with Microsoft Remote Desktop on Windows 10 version 2004. It's possible compatibility problems due to the older OS version.

shacklebolt323
Member

218

10-18-2020, 10:05 AM

Check your system details to determine if it's Windows 10 Home or Pro.

shacklebolt323

10-18-2020, 10:05 AM #6

Check your system details to determine if it's Windows 10 Home or Pro.

Ubermonkeyfish
Junior Member

10-22-2020, 04:27 AM

Pro

Ubermonkeyfish

10-22-2020, 04:27 AM #7

Pro

Hockeybeast87
Member

138

10-23-2020, 12:31 AM

Yes, RDP is activated on the server side, but it's not automatically set up.

Hockeybeast87

10-23-2020, 12:31 AM #8

Yes, RDP is activated on the server side, but it's not automatically set up.

Sloth_Gaming
Member

137

10-27-2020, 12:51 PM

You activated the remote desktop feature on your Windows machine.

Sloth_Gaming

10-27-2020, 12:51 PM #9

You activated the remote desktop feature on your Windows machine.