Unable to reach the command prompt during advanced startup.
Unable to reach the command prompt during advanced startup.
You’re encountering an issue where the advanced startup prompt redirects you to a login screen instead of letting you access the command prompt. The system prompts you to select an account—Administrator or your main account—and when you choose one, it asks for your password, which you believe is correct but isn’t. Try these steps:
1. **Restart your computer** – Sometimes a simple reboot clears temporary issues.
2. **Check your account type** – Ensure you’re logged in as an administrator or the main account.
3. **Verify your password** – Double-check spelling and ensure it matches exactly what’s displayed.
4. **Disable security features temporarily** – If possible, disable any additional security settings that might interfere.
5. **Reinstall Windows (if needed)** – In extreme cases, a full reinstall can resolve persistent problems.
If the problem persists after these steps, consider reaching out to your IT support for further assistance.
It seems the system doubts your account belongs to the local administrative group. You might try launching from a Windows 10 USB installation media to access the drive directly.