Unable to install the operating system.

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RulwenJr
Posting Freak

786

05-19-2019, 09:55 PM

Hey, so i've been building new pc (my first time). After following tutorials and guides, i've been able to assemble them. The spec are: - Asrock B550M Pro4 - AMD Ryzen 5 3600 - T-FORCE Delta RGB 8 GB x 2 DDR4 RAM - Gigabyte RX 580 8 GB - WD Blue 1 TB 3.5" HDD - Seagate Barracuda 500 GB 2.5" HDD - Seasonic GX-550 PSU Problem is, when i'm trying to install OS, i can't. - With windows, driver not found - With Linux Mint, Errno 5 : Input/Output error I can boot to Linux Mint via USB, but when trying to install, got error. What i've tried : - Disable CSM, Secure Boot - Switch to RAID, tired installing SATA Floppy Image ver:9.3.0.158 from Asrock website - Checking Linux Mint ISO hash as the web instructed. It's valid - Switching 3 different USB Drive, and many different USB ports - Updating Motherboard BIOS to the newest version Unfortunately, none works. Can anyone help me with this problem? Thanks.

RulwenJr

05-19-2019, 09:55 PM #1

papercut3
Member

221

05-19-2019, 11:28 PM

You checked that the storage type is suitable and the HDD meets the requirements, such as using Linux ISOs with an MD5 hash for verification. This error in Linux typically points to a defective disk, suggesting the HDD being installed might be faulty.

papercut3

05-19-2019, 11:28 PM #2

pedro_tkf
Senior Member

643

05-21-2019, 04:52 PM

Initially I thought it was the same issue. So I bought a new HDD (the WD one), but it still had the same problem. Also, I ran e2fsck on it. From what I remember, it reported 0/0/0 bad sector/error(?).

pedro_tkf

05-21-2019, 04:52 PM #3

stride42
Junior Member

05-21-2019, 08:47 PM

During installation of Linux Mint, the issue appears to occur frequently with: Squashfs error – zlib decompression failed. Does this information assist?

stride42

05-21-2019, 08:47 PM #4

During installation of Linux Mint, the issue appears to occur frequently with: Squashfs error – zlib decompression failed. Does this information assist?

ALargeBoulder
Member

05-22-2019, 03:36 AM

For Linux Mint, I recommend checking your download first: https://linuxmint.com/verify.php. This ensures you have a functional copy. I’m not sure if Windows offers a similar verification method.

ALargeBoulder

05-22-2019, 03:36 AM #5

For Linux Mint, I recommend checking your download first: https://linuxmint.com/verify.php. This ensures you have a functional copy. I’m not sure if Windows offers a similar verification method.

Lil_Shorty
Member

202

05-22-2019, 03:46 AM

I've attempted that, it works. Unfortunately, I still encounter Errno 5.

Lil_Shorty

05-22-2019, 03:46 AM #6

I've attempted that, it works. Unfortunately, I still encounter Errno 5.

JoshHawke
Junior Member

05-24-2019, 01:37 AM

Are your connections set up properly? Each cable needs to connect to the power supply and the motherboard. Some systems turn off SATA ports when you add M.2 or NVMe drives.

JoshHawke

05-24-2019, 01:37 AM #7

Are your connections set up properly? Each cable needs to connect to the power supply and the motherboard. Some systems turn off SATA ports when you add M.2 or NVMe drives.

Juterecos
Junior Member

05-24-2019, 03:19 AM

Yeah, the cables are correct There's no M.2 or NVME installed at all

Juterecos

05-24-2019, 03:19 AM #8

Yeah, the cables are correct There's no M.2 or NVME installed at all

davidsonstreet
Member

05-24-2019, 08:44 AM

I see you're checking RAID settings, but it seems the drive isn't appearing when using AHCI. Let's try a different SATA cable and test one RAM stick at a time. Running Memtest86 could help confirm the RAM is functioning properly. It might point to a hardware issue or a problem with the system software. Have you adjusted the version number?

davidsonstreet

05-24-2019, 08:44 AM #9

Mr_Floobiful
Posting Freak

890

05-25-2019, 06:19 AM

#10

Consider checking the latest system update or turning off raid functionality.

Mr_Floobiful

05-25-2019, 06:19 AM #10

Consider checking the latest system update or turning off raid functionality.

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