F5F Stay Refreshed Hardware Desktop Unable to exit the BSOD loop involving Bad_Pool_Caller and Kernel_Mode_Heap_Corruption

Unable to exit the BSOD loop involving Bad_Pool_Caller and Kernel_Mode_Heap_Corruption

Unable to exit the BSOD loop involving Bad_Pool_Caller and Kernel_Mode_Heap_Corruption

W
Will_Nei
Member
142
02-24-2021, 05:36 AM
#1
Hey there, I’m trying to figure out what’s going on with my system. I’m seeing (Bad_Pool_Caller) and (Kernel_Mode_Heap_Corruption) errors, and I’m stuck in a blue screen loop. Recently, I installed a new Ryzen 9 5900X CPU and updated the motherboard BIOS, everything seemed fine until I played Honor. During a game, my computer would shut down abruptly. After some troubleshooting, I reinstalled Windows and used StoreMI instead of Ryzen Master, which worked just fine before. Almost right after installing StoreMI, I encountered BSODs. Now I’m trapped in a BSOD loop and can’t get into Windows, even in Safe Mode.

System details:
- OS: Windows 11
- CPU: Ryzen 9 5900X
- GPU: Radeon RX 5700 XT
- RAM: 2×8GB DDR4
- Motherboard: ASRock B450M AC 750W Gold
- Storage: SFC scan says files were repaired, but I still can’t open Windows

Things I’ve tried:
- Reinstalled Windows multiple times (keep files option)
- Ran SFC scan repeatedly
- Used Startup Repair (failed)
- Entered Safe Mode (still BSOD)
- Reset BIOS settings (nothing changed)
- Tried F-SFXD SK D: (no effect)

Important notes:
- I can see the BIOS settings clearly, RAM is detected properly
- CPU and GPU are recognized in BIOS
- I’m open to any suggestions, thanks a lot!
W
Will_Nei
02-24-2021, 05:36 AM #1

Hey there, I’m trying to figure out what’s going on with my system. I’m seeing (Bad_Pool_Caller) and (Kernel_Mode_Heap_Corruption) errors, and I’m stuck in a blue screen loop. Recently, I installed a new Ryzen 9 5900X CPU and updated the motherboard BIOS, everything seemed fine until I played Honor. During a game, my computer would shut down abruptly. After some troubleshooting, I reinstalled Windows and used StoreMI instead of Ryzen Master, which worked just fine before. Almost right after installing StoreMI, I encountered BSODs. Now I’m trapped in a BSOD loop and can’t get into Windows, even in Safe Mode.

System details:
- OS: Windows 11
- CPU: Ryzen 9 5900X
- GPU: Radeon RX 5700 XT
- RAM: 2×8GB DDR4
- Motherboard: ASRock B450M AC 750W Gold
- Storage: SFC scan says files were repaired, but I still can’t open Windows

Things I’ve tried:
- Reinstalled Windows multiple times (keep files option)
- Ran SFC scan repeatedly
- Used Startup Repair (failed)
- Entered Safe Mode (still BSOD)
- Reset BIOS settings (nothing changed)
- Tried F-SFXD SK D: (no effect)

Important notes:
- I can see the BIOS settings clearly, RAM is detected properly
- CPU and GPU are recognized in BIOS
- I’m open to any suggestions, thanks a lot!

M
MatildaBear98
Junior Member
4
02-24-2021, 11:20 AM
#2
Your Windows files are severely damaged, so the standard reinstall won't work. You'll need a live USB to recover them. You can also transfer the files using a Linux live environment to another storage device.
M
MatildaBear98
02-24-2021, 11:20 AM #2

Your Windows files are severely damaged, so the standard reinstall won't work. You'll need a live USB to recover them. You can also transfer the files using a Linux live environment to another storage device.

X
xISplex
Member
221
02-27-2021, 02:13 PM
#3
Ensure you download the Windows 10 ISO from Microsoft or another reliable source before using Rufus.
X
xISplex
02-27-2021, 02:13 PM #3

Ensure you download the Windows 10 ISO from Microsoft or another reliable source before using Rufus.

T
Texas1047
Posting Freak
889
02-28-2021, 08:13 PM
#4
The steps remain similar even with Windows 11. You don’t need to purchase Windows again unless you want updates or new features.
T
Texas1047
02-28-2021, 08:13 PM #4

The steps remain similar even with Windows 11. You don’t need to purchase Windows again unless you want updates or new features.

S
Strafeliner
Member
165
03-05-2021, 03:32 PM
#5
The procedure remains identical.
S
Strafeliner
03-05-2021, 03:32 PM #5

The procedure remains identical.

_
_Willian_
Junior Member
25
03-11-2021, 06:59 PM
#6
So there is a couple of things that might be happening. It sounds like there might be something else going on apart from just a simple BSOD loop. Since this is a freshish computer build there are a few things that are minorly suspect here. If your HDD is still listed in the bios screens you can do most of the following processes to try and correct whats going on. I would start with this. https://support.microsoft.com/en-us/wind...6f694cae47 Most times you can get into your alt start menus by doing F8 during startup. Second to that option, if you still have your installation media, plug it in and boot from it, then pull up CMD while in the install screen (done this with win10 but havent done it with 11 so it might be a dead end here) But using CMD reformat the HDD and ensure that it checks out at the command line level then proceed with the installation of win 11 Once and if you get past all that. Once the computer is running. BEFORE downloading any games and such, get HWmonitor and Furmark and run stress testing on your system to find out if you have any issues going on with heat. It is possible that your system overheated and in turn BSOD into a loop with a bad corruption. If you are able to get all this done, let the hive mind here know the results.
_
_Willian_
03-11-2021, 06:59 PM #6

So there is a couple of things that might be happening. It sounds like there might be something else going on apart from just a simple BSOD loop. Since this is a freshish computer build there are a few things that are minorly suspect here. If your HDD is still listed in the bios screens you can do most of the following processes to try and correct whats going on. I would start with this. https://support.microsoft.com/en-us/wind...6f694cae47 Most times you can get into your alt start menus by doing F8 during startup. Second to that option, if you still have your installation media, plug it in and boot from it, then pull up CMD while in the install screen (done this with win10 but havent done it with 11 so it might be a dead end here) But using CMD reformat the HDD and ensure that it checks out at the command line level then proceed with the installation of win 11 Once and if you get past all that. Once the computer is running. BEFORE downloading any games and such, get HWmonitor and Furmark and run stress testing on your system to find out if you have any issues going on with heat. It is possible that your system overheated and in turn BSOD into a loop with a bad corruption. If you are able to get all this done, let the hive mind here know the results.