F5F Stay Refreshed Hardware Desktop Unable to connect the WiFi card to show its status.

Unable to connect the WiFi card to show its status.

Unable to connect the WiFi card to show its status.

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Shad0wHydra13
Senior Member
716
12-18-2023, 08:07 PM
#1
I recently built my first computer after two years of gradually adding components. The issue is that once the operating system was installed, the WiFi card failed to appear. Even though it runs Linux, I suspect a hardware problem since it doesn’t show up in the device manager or BIOS. I think a BIOS setting might be responsible, but configuring it requires significant effort (without a monitor I’m using a TV and setting up peripherals manually). Before diving into troubleshooting, I want to review all possible causes. Operating system: 64-bit KDE Plasma Nobara Linux CPU: Intel Core i3-9100F (cooler included) GPU: Nvidia GeForce RTX 4060 ti 16G Motherboard: ASUS ROG STRIX B356-F Gaming RAM: 2x8GB DDR4 DIMMs (brand not important) SSD: 1x512GB XPG SPECTRIX S40G RGB M.2 HDD: 1x4TB WD.BLACK 7200 RPM PSU: SilverStone SST-ET550-HG 550W ATX12V 80 PLUS GOLD semi-modular case: DIYPC M28-TG Black with fan I’m not checking the BIOS version right now because it might be up to date.
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Shad0wHydra13
12-18-2023, 08:07 PM #1

I recently built my first computer after two years of gradually adding components. The issue is that once the operating system was installed, the WiFi card failed to appear. Even though it runs Linux, I suspect a hardware problem since it doesn’t show up in the device manager or BIOS. I think a BIOS setting might be responsible, but configuring it requires significant effort (without a monitor I’m using a TV and setting up peripherals manually). Before diving into troubleshooting, I want to review all possible causes. Operating system: 64-bit KDE Plasma Nobara Linux CPU: Intel Core i3-9100F (cooler included) GPU: Nvidia GeForce RTX 4060 ti 16G Motherboard: ASUS ROG STRIX B356-F Gaming RAM: 2x8GB DDR4 DIMMs (brand not important) SSD: 1x512GB XPG SPECTRIX S40G RGB M.2 HDD: 1x4TB WD.BLACK 7200 RPM PSU: SilverStone SST-ET550-HG 550W ATX12V 80 PLUS GOLD semi-modular case: DIYPC M28-TG Black with fan I’m not checking the BIOS version right now because it might be up to date.

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seaturtle1985
Junior Member
38
12-22-2023, 12:22 PM
#2
What type of Wi-Fi card are you using?
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seaturtle1985
12-22-2023, 12:22 PM #2

What type of Wi-Fi card are you using?

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garrettguy02
Member
163
01-03-2024, 12:51 PM
#3
It comes from Derapid with 3 Gbps and WiFi 6. I’m looking into Newegg for extra info, because… wait! It’s listed on my parts note: DERAPID PCE-AX200 Wi-Fi 6 AX200 PCIe Network Card Bluetooth 5.2 AX3000Mbps 802.11ax Dual Band 2.4GHz/5GHz PCI-E Wireless WiFi Adapter Cards for PX Desktop Support Windows 10/11 64-bit. I don’t think the Windows 10/11 compatibility is just a minor detail, since it doesn’t appear in the BIOS.
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garrettguy02
01-03-2024, 12:51 PM #3

It comes from Derapid with 3 Gbps and WiFi 6. I’m looking into Newegg for extra info, because… wait! It’s listed on my parts note: DERAPID PCE-AX200 Wi-Fi 6 AX200 PCIe Network Card Bluetooth 5.2 AX3000Mbps 802.11ax Dual Band 2.4GHz/5GHz PCI-E Wireless WiFi Adapter Cards for PX Desktop Support Windows 10/11 64-bit. I don’t think the Windows 10/11 compatibility is just a minor detail, since it doesn’t appear in the BIOS.

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ISY_0815
Senior Member
566
01-03-2024, 01:10 PM
#4
I assume you mean this one: https://www.newegg.com/derapid-pce-ax200...02WM-00036 Not 100% certain, but its chipset "AX200NGW" should be from Intel, so most likely the Linux kernel supports it. Though not familiar with Nobara, which kernel version does it come with? Afaik, it's a fairly new distribution, so it might have some teething problems (e.g. missing kernel modules). Maybe try booting a live-USB stick with something like a recent Ubuntu-version to crosscheck. Though if the card isn't visible in BIOS, there's always a chance the card itself is broken.
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ISY_0815
01-03-2024, 01:10 PM #4

I assume you mean this one: https://www.newegg.com/derapid-pce-ax200...02WM-00036 Not 100% certain, but its chipset "AX200NGW" should be from Intel, so most likely the Linux kernel supports it. Though not familiar with Nobara, which kernel version does it come with? Afaik, it's a fairly new distribution, so it might have some teething problems (e.g. missing kernel modules). Maybe try booting a live-USB stick with something like a recent Ubuntu-version to crosscheck. Though if the card isn't visible in BIOS, there's always a chance the card itself is broken.

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binqiu9999
Member
63
01-03-2024, 05:17 PM
#5
Nobara was indeed released about two years ago. It does employ fedora files, though they’ve clearly indicated it isn’t fedora-based, which likely explains some of the issues. The last update was roughly two weeks prior. I suspect a BIOS setting might be disabling the expansion slot, but I’m open to other possibilities. If needed, I’ll try using that USB workaround. I hadn’t considered checking the chipset before, and now I discovered a Linux driver for it, so I’ll install those to ensure compatibility regardless of the distribution.
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binqiu9999
01-03-2024, 05:17 PM #5

Nobara was indeed released about two years ago. It does employ fedora files, though they’ve clearly indicated it isn’t fedora-based, which likely explains some of the issues. The last update was roughly two weeks prior. I suspect a BIOS setting might be disabling the expansion slot, but I’m open to other possibilities. If needed, I’ll try using that USB workaround. I hadn’t considered checking the chipset before, and now I discovered a Linux driver for it, so I’ll install those to ensure compatibility regardless of the distribution.

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BBQ_Alert
Junior Member
2
01-04-2024, 01:21 AM
#6
I believe the Linux command to view hardware devices is lspci or ls pci. Even when the driver isn't loaded, this should display any recognized devices on the system.
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BBQ_Alert
01-04-2024, 01:21 AM #6

I believe the Linux command to view hardware devices is lspci or ls pci. Even when the driver isn't loaded, this should display any recognized devices on the system.

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EBAC9
Junior Member
48
01-04-2024, 05:12 AM
#7
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EBAC9
01-04-2024, 05:12 AM #7

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tunogamer
Junior Member
46
01-05-2024, 08:27 PM
#8
It's in slot X. The m.2 slots that are filled are Y and Z. Note that certain slots cannot be used together—check the manual for details.
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tunogamer
01-05-2024, 08:27 PM #8

It's in slot X. The m.2 slots that are filled are Y and Z. Note that certain slots cannot be used together—check the manual for details.

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IkBenHetBram
Senior Member
735
01-07-2024, 05:26 PM
#9
Your graphics card is installed in PCIEX16_1, the Wi-Fi card in PCIEX1_3, and your M.2 SSD in slot M.2_1. The LSPCI confirms this setup.
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IkBenHetBram
01-07-2024, 05:26 PM #9

Your graphics card is installed in PCIEX16_1, the Wi-Fi card in PCIEX1_3, and your M.2 SSD in slot M.2_1. The LSPCI confirms this setup.

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xFireBro
Junior Member
14
01-09-2024, 11:02 AM
#10
It looks like adding it to PCIEX16_2 resolved the issue. Appreciate the help!
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xFireBro
01-09-2024, 11:02 AM #10

It looks like adding it to PCIEX16_2 resolved the issue. Appreciate the help!