F5F Stay Refreshed Software PC Gaming Ubisoft has repeated the same issue... Cloud saves isn't working.

Ubisoft has repeated the same issue... Cloud saves isn't working.

Ubisoft has repeated the same issue... Cloud saves isn't working.

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mineuout482
Posting Freak
812
06-14-2016, 07:07 PM
#1
Finished GRW on laptop during summer. Now trying it on desktop PC, can't sync saves. Need help since others might have faced the same issue. Over summer I played GRW on my laptop in the camper with AC. Finally completed the campaign and some DLC. Moved to a desktop now. Playing GRW again but no option to continue. Cloud saves didn't work after turning them off, exiting Uplay, re-enabling them failed. Reached out to Ubisoft support who said new games require starting fresh. Please confirm this isn't correct so I don't have to repeat missions. TIA
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mineuout482
06-14-2016, 07:07 PM #1

Finished GRW on laptop during summer. Now trying it on desktop PC, can't sync saves. Need help since others might have faced the same issue. Over summer I played GRW on my laptop in the camper with AC. Finally completed the campaign and some DLC. Moved to a desktop now. Playing GRW again but no option to continue. Cloud saves didn't work after turning them off, exiting Uplay, re-enabling them failed. Reached out to Ubisoft support who said new games require starting fresh. Please confirm this isn't correct so I don't have to repeat missions. TIA

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RAD_Girl_321
Junior Member
16
06-21-2016, 06:28 PM
#2
What a joke! It’s like asking why we save files when we could just keep them in the cloud. I’d imagine Ubisoft would say that’s the only choice, right?
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RAD_Girl_321
06-21-2016, 06:28 PM #2

What a joke! It’s like asking why we save files when we could just keep them in the cloud. I’d imagine Ubisoft would say that’s the only choice, right?

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zLeoZiin
Senior Member
503
06-29-2016, 04:19 AM
#3
My thoughts exactly. Why even bother if it doesn't work like every other cloud save option ever lol. Don't really want to format laptop... yet. Trying to sell it atm so it will be formatted eventually I guess. I can't help but not believe Ubisoft unfortunately. Given their reputation and whatnot. There are always workarounds.
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zLeoZiin
06-29-2016, 04:19 AM #3

My thoughts exactly. Why even bother if it doesn't work like every other cloud save option ever lol. Don't really want to format laptop... yet. Trying to sell it atm so it will be formatted eventually I guess. I can't help but not believe Ubisoft unfortunately. Given their reputation and whatnot. There are always workarounds.

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Millaken
Member
68
06-29-2016, 09:12 AM
#4
At Ubi, someone unfamiliar with their role should be directed to their personal guidelines.
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Millaken
06-29-2016, 09:12 AM #4

At Ubi, someone unfamiliar with their role should be directed to their personal guidelines.

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Mirkay
Member
72
06-29-2016, 10:01 AM
#5
The issue is clear. I received the notification to sync, but it failed to work properly. I'm unsure of the reason behind it.
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Mirkay
06-29-2016, 10:01 AM #5

The issue is clear. I received the notification to sync, but it failed to work properly. I'm unsure of the reason behind it.

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winterfox1999
Junior Member
14
07-18-2016, 05:37 AM
#6
Have you attempted to reinstall and then completely remove all traces of Uplay?
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winterfox1999
07-18-2016, 05:37 AM #6

Have you attempted to reinstall and then completely remove all traces of Uplay?

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TuhOwl
Junior Member
22
07-23-2016, 09:37 AM
#7
It's a brand new version of Windows. I encountered some issues and chose to reinstall. I downloaded Steam, Uplay, Origin, etc., and they all functioned properly except for Uplay. I plan to remove Uplay using Revo tonight and check the results.
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TuhOwl
07-23-2016, 09:37 AM #7

It's a brand new version of Windows. I encountered some issues and chose to reinstall. I downloaded Steam, Uplay, Origin, etc., and they all functioned properly except for Uplay. I plan to remove Uplay using Revo tonight and check the results.

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iJedi007
Member
157
07-28-2016, 12:34 AM
#8
I'm ready to assist! Let's get started.
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iJedi007
07-28-2016, 12:34 AM #8

I'm ready to assist! Let's get started.

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Pawtex
Member
114
07-28-2016, 02:15 AM
#9
Got it. Appreciate the idea.
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Pawtex
07-28-2016, 02:15 AM #9

Got it. Appreciate the idea.

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ScorpiorxX
Junior Member
10
07-29-2016, 12:57 PM
#10
I followed Revo to remove Uplay and ran a cleanup scan. The issue persisted. I investigated further and moved the save locations to my desktop, which resolved the problem. Appreciate the advice!
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ScorpiorxX
07-29-2016, 12:57 PM #10

I followed Revo to remove Uplay and ran a cleanup scan. The issue persisted. I investigated further and moved the save locations to my desktop, which resolved the problem. Appreciate the advice!