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TV connection problems in Deep Colour mode

TV connection problems in Deep Colour mode

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ShadowGlobe
Member
124
08-28-2022, 09:51 PM
#1
Hey there! I'm facing an issue with my new LG smart TV. I connected it to my PC using a 10-meter HDMI cable and a Palit RTX 4080 graphics card. When I use the standard HDMI connection, it works fine—just a regular display without any extra settings. However, when I enable the "Game optimizer" feature, it activates "LG HDMI Deep Colour," but then no signal reaches the TV. The PC keeps trying to send data, but it fails repeatedly. I’m wondering if this is due to an incompatibility in Windows 11 or just the cable itself. Does the cable need to support HDR or Deep Colour mode? I also use the same cable for other devices like a Nintendo Switch, and it works fine there.
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ShadowGlobe
08-28-2022, 09:51 PM #1

Hey there! I'm facing an issue with my new LG smart TV. I connected it to my PC using a 10-meter HDMI cable and a Palit RTX 4080 graphics card. When I use the standard HDMI connection, it works fine—just a regular display without any extra settings. However, when I enable the "Game optimizer" feature, it activates "LG HDMI Deep Colour," but then no signal reaches the TV. The PC keeps trying to send data, but it fails repeatedly. I’m wondering if this is due to an incompatibility in Windows 11 or just the cable itself. Does the cable need to support HDR or Deep Colour mode? I also use the same cable for other devices like a Nintendo Switch, and it works fine there.

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jimmy_cool
Junior Member
3
09-06-2022, 07:29 PM
#2
When it functions without deep color, the key specifications are clear: resolution, refresh rate, bit depth, and chroma subsampling. You're right about the game mode—LG transmits EDID data indicating 4K at 120Hz compliance, but a passive cable likely prevents that from being fully realized. For troubleshooting, identifying the exact TV model helps confirm compatibility.
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jimmy_cool
09-06-2022, 07:29 PM #2

When it functions without deep color, the key specifications are clear: resolution, refresh rate, bit depth, and chroma subsampling. You're right about the game mode—LG transmits EDID data indicating 4K at 120Hz compliance, but a passive cable likely prevents that from being fully realized. For troubleshooting, identifying the exact TV model helps confirm compatibility.

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Pickmaster12
Senior Member
710
09-16-2022, 07:03 AM
#3
I found the details you're looking for on the LG product page. Check the specifications section for more info. If you need further guidance, let me know!
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Pickmaster12
09-16-2022, 07:03 AM #3

I found the details you're looking for on the LG product page. Check the specifications section for more info. If you need further guidance, let me know!

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maxo1973
Member
149
09-17-2022, 08:13 AM
#4
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maxo1973
09-17-2022, 08:13 AM #4

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181
09-17-2022, 04:00 PM
#5
It seems the problem isn't resolved yet. It looks like the device might need a proper cable, but I'm not sure if it supports 4K60Hz or Deep Color.
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LePoteDuQuebec
09-17-2022, 04:00 PM #5

It seems the problem isn't resolved yet. It looks like the device might need a proper cable, but I'm not sure if it supports 4K60Hz or Deep Color.

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_Flexus_
Junior Member
31
09-18-2022, 11:46 PM
#6
It seems you're wondering if switching to a higher-quality HDMI cable could resolve issues with your current connection.
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_Flexus_
09-18-2022, 11:46 PM #6

It seems you're wondering if switching to a higher-quality HDMI cable could resolve issues with your current connection.

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gafor123
Member
214
09-21-2022, 10:29 AM
#7
You require a high-quality HDMI 2.0 connection to meet your needs. The best passive cables I’ve found are up to 6 meters long, such as those from SCP. Otherwise, consider using an active cable or fiber for optimal performance.
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gafor123
09-21-2022, 10:29 AM #7

You require a high-quality HDMI 2.0 connection to meet your needs. The best passive cables I’ve found are up to 6 meters long, such as those from SCP. Otherwise, consider using an active cable or fiber for optimal performance.

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JONNTHENOOB
Member
194
09-22-2022, 07:12 PM
#8
Based on my experience (LG C2 on PC) using these 4K 120Hz TVs, the cable really matters. I wouldn't even attempt to force 4K with HDR + VRR at 10 or 12-bit using a generic cable. Opt for a trusted brand that carries an official "Ultra High Speed" certification.
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JONNTHENOOB
09-22-2022, 07:12 PM #8

Based on my experience (LG C2 on PC) using these 4K 120Hz TVs, the cable really matters. I wouldn't even attempt to force 4K with HDR + VRR at 10 or 12-bit using a generic cable. Opt for a trusted brand that carries an official "Ultra High Speed" certification.

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The_Trap
Member
223
09-28-2022, 11:46 AM
#9
Hi there! Glad you found the example helpful. I understand HDMI cables can seem tricky at first, but once you get the hang of it, it’s pretty straightforward. Thanks for the kind words and support!
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The_Trap
09-28-2022, 11:46 AM #9

Hi there! Glad you found the example helpful. I understand HDMI cables can seem tricky at first, but once you get the hang of it, it’s pretty straightforward. Thanks for the kind words and support!