F5F Stay Refreshed Hardware Desktop Trying to diagnose the issue with your son's computer.

Trying to diagnose the issue with your son's computer.

Trying to diagnose the issue with your son's computer.

5
55toinou
Junior Member
15
08-09-2023, 04:08 PM
#1
basically the video shows what the issue is. screen scrolls a black bar after a little bit of him using it. ive tried everything from checking every little pin under and ontop of motherboard. tried different ram, different power supply, havent been able to try a different gpu or cpu though. if anyone has any suggestions to help my kid out that would be fantastic. thank you in advance his specs are included in the pics. im under the impression its a video ram issue. i very well could be wrong. but if that is the case would that mean its a gpu issue? IMG_1149.MOV
5
55toinou
08-09-2023, 04:08 PM #1

basically the video shows what the issue is. screen scrolls a black bar after a little bit of him using it. ive tried everything from checking every little pin under and ontop of motherboard. tried different ram, different power supply, havent been able to try a different gpu or cpu though. if anyone has any suggestions to help my kid out that would be fantastic. thank you in advance his specs are included in the pics. im under the impression its a video ram issue. i very well could be wrong. but if that is the case would that mean its a gpu issue? IMG_1149.MOV

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Piposcraft
Junior Member
2
08-10-2023, 11:42 AM
#2
Checked if swapping the cable or reinstalling drivers worked. Tried reseating the video card. A GPU handles graphics processing, and video RAM stores graphics data. Issues could stem from the card itself or the monitor.
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Piposcraft
08-10-2023, 11:42 AM #2

Checked if swapping the cable or reinstalling drivers worked. Tried reseating the video card. A GPU handles graphics processing, and video RAM stores graphics data. Issues could stem from the card itself or the monitor.

I
integerbasic
Junior Member
11
08-10-2023, 01:13 PM
#3
Agreed on all three points. Used ddu during the process too. Also organized his computer.
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integerbasic
08-10-2023, 01:13 PM #3

Agreed on all three points. Used ddu during the process too. Also organized his computer.

S
SLOgamingLP
Member
220
08-10-2023, 01:49 PM
#4
Have you tested it on a fresh display or a different graphics card? A backup unit would be a good idea.
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SLOgamingLP
08-10-2023, 01:49 PM #4

Have you tested it on a fresh display or a different graphics card? A backup unit would be a good idea.

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RedSqnd
Junior Member
16
08-10-2023, 02:28 PM
#5
He mentioned his graphics card was designed for a mid-sized case, though it was originally in a mini form. It had been functioning well over the past year. I also tried it on another monitor, but unfortunately couldn’t test it with another GPU.
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RedSqnd
08-10-2023, 02:28 PM #5

He mentioned his graphics card was designed for a mid-sized case, though it was originally in a mini form. It had been functioning well over the past year. I also tried it on another monitor, but unfortunately couldn’t test it with another GPU.

S
SlayFuzzy
Member
180
08-10-2023, 04:16 PM
#6
I'm counting on this group to assist me in solving the issue before purchasing a graphics card.
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SlayFuzzy
08-10-2023, 04:16 PM #6

I'm counting on this group to assist me in solving the issue before purchasing a graphics card.