Try diagnosing the issue by checking for error messages or overheating components.
Try diagnosing the issue by checking for error messages or overheating components.
It restarts from the system level, possibly involving the whole PC. If the machine itself restarts, it might point to issues with the motherboard or power supply unit.
The machine refuses to power down, displaying a shutdown message instead of turning off completely. The screen remains active while fans continue to operate and lights stay illuminated. Switching to safe mode suggests the issue may be related to software rather than hardware.
Confirmed, you reinstalled Windows. Attempt a restart using a command line guide available online. If this causes the PC to shut down, consider downloading a fresh Windows image and performing the installation again. The ISO might be damaged or tampered with if it came from an unverified source. If the command fails, check your BIOS settings on the motherboard for any incorrect or corrupted instructions.