F5F Stay Refreshed Hardware Desktop Transferring an old hard drive to a new PC often results in data loss.

Transferring an old hard drive to a new PC often results in data loss.

Transferring an old hard drive to a new PC often results in data loss.

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RobertPlayzMC
Member
54
06-16-2021, 11:56 PM
#1
his teammate planned to upgrade his computer using one of our older models, inserting a SATA SSD into the Windows 11 system. after logging in, he realized a significant portion of files—documents and photos—had disappeared, appearing under an unfamiliar drive. he asked me to help resolve the issue. i tried searching through the file library without success and used Windstat to check for missing files, but most of the SSD space was occupied and the data wasn’t there. Windstat indicated the files were inside his user folder, yet nothing showed up. it seems some files might be corrupted, possibly because the previous system ran Windows 10 while he connected a Windows 11 SSD. i need suggestions on how to recover or replace these lost files.
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RobertPlayzMC
06-16-2021, 11:56 PM #1

his teammate planned to upgrade his computer using one of our older models, inserting a SATA SSD into the Windows 11 system. after logging in, he realized a significant portion of files—documents and photos—had disappeared, appearing under an unfamiliar drive. he asked me to help resolve the issue. i tried searching through the file library without success and used Windstat to check for missing files, but most of the SSD space was occupied and the data wasn’t there. Windstat indicated the files were inside his user folder, yet nothing showed up. it seems some files might be corrupted, possibly because the previous system ran Windows 10 while he connected a Windows 11 SSD. i need suggestions on how to recover or replace these lost files.

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DingbatPlayzMC
Senior Member
425
06-17-2021, 04:22 AM
#2
When the older PC had two drives, the photos and files were probably saved on the secondary one. This is something I've frequently noticed businesses or individuals do to free up space on smaller boot or OS drives. A straightforward test would be to bring the SSD back to the old computer and check if the folders are functioning properly again.
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DingbatPlayzMC
06-17-2021, 04:22 AM #2

When the older PC had two drives, the photos and files were probably saved on the secondary one. This is something I've frequently noticed businesses or individuals do to free up space on smaller boot or OS drives. A straightforward test would be to bring the SSD back to the old computer and check if the folders are functioning properly again.

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_XplodingPig_
Member
179
06-17-2021, 09:21 AM
#3
regrettably both connections were made to the new computer during this process
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_XplodingPig_
06-17-2021, 09:21 AM #3

regrettably both connections were made to the new computer during this process

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Caribbean_Blue
Senior Member
609
06-17-2021, 10:54 AM
#4
Could there be an additional drive available or is everything configured through MS Onedrive? If using Onedrive, it might have issues and require re-logging in. Files and documents will be stored in the cloud via Onedrive rather than on the local machine if the default setup is used.
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Caribbean_Blue
06-17-2021, 10:54 AM #4

Could there be an additional drive available or is everything configured through MS Onedrive? If using Onedrive, it might have issues and require re-logging in. Files and documents will be stored in the cloud via Onedrive rather than on the local machine if the default setup is used.

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Nienke_2002
Senior Member
621
06-17-2021, 11:52 AM
#5
I rechecked the case and found no third drive present. My colleague mentioned he couldn’t determine how a single drive functions. What concerns me most is that despite using a lot of space, very little appears on the system—neither in searches nor in hidden files, and the Windows Explorer doesn’t show anything.
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Nienke_2002
06-17-2021, 11:52 AM #5

I rechecked the case and found no third drive present. My colleague mentioned he couldn’t determine how a single drive functions. What concerns me most is that despite using a lot of space, very little appears on the system—neither in searches nor in hidden files, and the Windows Explorer doesn’t show anything.

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ROBODK04
Junior Member
13
06-19-2021, 02:45 AM
#6
Everything vanished completely—not just files and photos, but also folders like downloads and desktop items. This might have led to problems, causing Windows to start with a temporary user profile.
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ROBODK04
06-19-2021, 02:45 AM #6

Everything vanished completely—not just files and photos, but also folders like downloads and desktop items. This might have led to problems, causing Windows to start with a temporary user profile.

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T1NA_Bear
Member
221
06-19-2021, 10:46 PM
#7
The original download folder and desktop folder disappeared, which indicates the PC was initially in English. However, when the drive arrived on the new computer, everything had been converted to Norwegian—the language I speak. Consequently, all files were renamed into Norwegian. From what I observe, it wasn’t a temporary user profile, and not all files were lost; only a significant portion was affected.
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T1NA_Bear
06-19-2021, 10:46 PM #7

The original download folder and desktop folder disappeared, which indicates the PC was initially in English. However, when the drive arrived on the new computer, everything had been converted to Norwegian—the language I speak. Consequently, all files were renamed into Norwegian. From what I observe, it wasn’t a temporary user profile, and not all files were lost; only a significant portion was affected.

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damojosh
Member
200
06-20-2021, 12:28 AM
#8
Check for existing group rules or automation scripts that could alter behavior on the new system. Look into settings that manage document routing or cloud integration without manual user action.
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damojosh
06-20-2021, 12:28 AM #8

Check for existing group rules or automation scripts that could alter behavior on the new system. Look into settings that manage document routing or cloud integration without manual user action.

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Fenitis
Member
196
06-20-2021, 07:11 AM
#9
none of the computers were dedicated domain machines. a few years back we assembled a few units that weren't meant for domain use, kept them off a dedicated network, and he accessed them via his personal PC.
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Fenitis
06-20-2021, 07:11 AM #9

none of the computers were dedicated domain machines. a few years back we assembled a few units that weren't meant for domain use, kept them off a dedicated network, and he accessed them via his personal PC.