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Tomb Raider's Shadow Plummets

Tomb Raider's Shadow Plummets

M
MooCookie
Junior Member
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2
08-25-2025, 12:18 PM
#1
I am running low on ideas and really want to play this game... I received the following crash log when using 5 minutes or half an hour:
13:17:38:016 (00006424) > [Crash] Memory statistics:
13:17:38:016 (00006424) > [Crash] Total RAM = 15.9 GB (16329 MB)
13:17:38:016 (00006424) > [Crash] Available RAM = 9.3 GB (9524 MB)
13:17:38:016 (00006424) > [Crash] Total virtual memory = 131072.0 GB (134217727 MB)
13:17:38:016 (00006424) > [Crash] Available virtual memory = 131056.5 GB (134201808 MB)
13:17:38:016 (00006424) > [Crash] Unhandled exception at address 0x000000004a3a8130 (code: 0xc0000005): "Access violation"
13:17:38:261 (00006424) > [Crash] Created minidump
I attempted to increase the page file, reinstall GPU drivers, and undo my OC on the GPU, but nothing resolved it.
Any suggestions? Thank you!
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M
MooCookie
08-25-2025, 12:18 PM #1

I am running low on ideas and really want to play this game... I received the following crash log when using 5 minutes or half an hour:
13:17:38:016 (00006424) > [Crash] Memory statistics:
13:17:38:016 (00006424) > [Crash] Total RAM = 15.9 GB (16329 MB)
13:17:38:016 (00006424) > [Crash] Available RAM = 9.3 GB (9524 MB)
13:17:38:016 (00006424) > [Crash] Total virtual memory = 131072.0 GB (134217727 MB)
13:17:38:016 (00006424) > [Crash] Available virtual memory = 131056.5 GB (134201808 MB)
13:17:38:016 (00006424) > [Crash] Unhandled exception at address 0x000000004a3a8130 (code: 0xc0000005): "Access violation"
13:17:38:261 (00006424) > [Crash] Created minidump
I attempted to increase the page file, reinstall GPU drivers, and undo my OC on the GPU, but nothing resolved it.
Any suggestions? Thank you!

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L
Luidschi
Junior Member
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42
08-26-2025, 08:45 PM
#2
I'm here to provide details about my specifications, including the resolution and graphics I utilize. Let me know if you'd like me to explain further!
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L
Luidschi
08-26-2025, 08:45 PM #2

I'm here to provide details about my specifications, including the resolution and graphics I utilize. Let me know if you'd like me to explain further!

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A
Amicaty
Member
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140
08-26-2025, 09:35 PM
#3
System details provided by Steam:
Device Specifications:
Brand: Micro-Star International Co., Ltd.
Model: MS-7A32
Design: Desktop
No touch input recognized
Processor Specifications:
CPU manufacturer: AuthenticAMD
CPU brand: AMD Ryzen 7 1700 Eight-Core Processor
CPU generation: 0x17
CPU variant: 0x1
CPU steps: 0x1
CPU type: 0x0
Clock speed: 3800 Mhz
16 virtual processors
8 actual processors
HyperThreading available
FCMOV operation: supported
SSE2, SSE3, SSSE3, SSE4a, SSE41, SSE42 support
AES and AVX functional
CMPXCHG16B operation: supported
LAHF/SAHF operation: supported
Prefetch level: unsupported
Operating System: Windows 10 (64 bit)
File system: NTFS
Encryption support: enabled
Video graphics card:
Driver: Radeon RX Vega
DirectX driver: aticfx32.dll
Driver version: 25.20.15027.9004
DirectX version: 25.20.15027.9004
Driver release date: 3/18/2019
OpenGL version: 4.6
Display resolution: 32 bits per pixel
Monitor refresh rate: 59 Hz
Graphics card: Radeon RX Vega
Product ID: 0x1002
Device identifier: 0x687f
Version number: 0xc3
Monitors used: 1
Logical video cards: 1
No SLI or Crossfire detected
Main display resolution: 1920 x 1080
Desktop size: 23.54" x 13.23" (26.97" diagonal)
Monitor dimensions: 59.8cm x 33.6cm (68.5cm diagonal)
Detected bus type: not applicable
VRAM detection: not available
Audio device: Luidsprekers (Realtek High Def)
Memory details:
RAM: 16329 Mb
Additional information: UI language English
Media format: unspecified
Available storage space: 1,734,34 MB
Largest unused partition: 913,402 MB
Installation date: January 1, 1970
Game controllers: none found
VR headset: none found
Resolution confirmed as 1920 x 1080. All settings are optimized, with only anti-aliasing configured at SMAAT2x; overall performance remains strong, consistently exceeding 60 fps.
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A
Amicaty
08-26-2025, 09:35 PM #3

System details provided by Steam:
Device Specifications:
Brand: Micro-Star International Co., Ltd.
Model: MS-7A32
Design: Desktop
No touch input recognized
Processor Specifications:
CPU manufacturer: AuthenticAMD
CPU brand: AMD Ryzen 7 1700 Eight-Core Processor
CPU generation: 0x17
CPU variant: 0x1
CPU steps: 0x1
CPU type: 0x0
Clock speed: 3800 Mhz
16 virtual processors
8 actual processors
HyperThreading available
FCMOV operation: supported
SSE2, SSE3, SSSE3, SSE4a, SSE41, SSE42 support
AES and AVX functional
CMPXCHG16B operation: supported
LAHF/SAHF operation: supported
Prefetch level: unsupported
Operating System: Windows 10 (64 bit)
File system: NTFS
Encryption support: enabled
Video graphics card:
Driver: Radeon RX Vega
DirectX driver: aticfx32.dll
Driver version: 25.20.15027.9004
DirectX version: 25.20.15027.9004
Driver release date: 3/18/2019
OpenGL version: 4.6
Display resolution: 32 bits per pixel
Monitor refresh rate: 59 Hz
Graphics card: Radeon RX Vega
Product ID: 0x1002
Device identifier: 0x687f
Version number: 0xc3
Monitors used: 1
Logical video cards: 1
No SLI or Crossfire detected
Main display resolution: 1920 x 1080
Desktop size: 23.54" x 13.23" (26.97" diagonal)
Monitor dimensions: 59.8cm x 33.6cm (68.5cm diagonal)
Detected bus type: not applicable
VRAM detection: not available
Audio device: Luidsprekers (Realtek High Def)
Memory details:
RAM: 16329 Mb
Additional information: UI language English
Media format: unspecified
Available storage space: 1,734,34 MB
Largest unused partition: 913,402 MB
Installation date: January 1, 1970
Game controllers: none found
VR headset: none found
Resolution confirmed as 1920 x 1080. All settings are optimized, with only anti-aliasing configured at SMAAT2x; overall performance remains strong, consistently exceeding 60 fps.

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M
MissCrysis
Member
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224
08-27-2025, 10:23 PM
#4
adjust your graphics settings to high and check if the issue persists
it seems the pagefile is being fully used, possibly indicating a memory leak.
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M
MissCrysis
08-27-2025, 10:23 PM #4

adjust your graphics settings to high and check if the issue persists
it seems the pagefile is being fully used, possibly indicating a memory leak.

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M
mp3matt
Member
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151
08-28-2025, 07:15 PM
#5
I will attempt that, thank you!
It might be a memory leak issue. I thought increasing the page file to 20 GB would resolve it, but the crash log still references a crash at around 13 GB of virtual memory.
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M
mp3matt
08-28-2025, 07:15 PM #5

I will attempt that, thank you!
It might be a memory leak issue. I thought increasing the page file to 20 GB would resolve it, but the crash log still references a crash at around 13 GB of virtual memory.

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