F5F Stay Refreshed Hardware Desktop This processor experiences instability during high-demand tasks.

This processor experiences instability during high-demand tasks.

This processor experiences instability during high-demand tasks.

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_HardGamer_
Member
181
04-07-2020, 09:46 AM
#1
Hello everyone. I was really thrilled when I got a new CPU after spending a long time with the 2700... now that I upgraded to a 5800x, my old system can’t run any games anymore. I can still watch videos and browse the web all day. But once I start a game, it’s a total mess! The screen flashes blue for a second, then goes black. It’s such a quick issue—it halts the game for 10 to 15 minutes, or if it’s easy, it might let it go on for 30 minutes. Temperatures are fine, no overclocking, RAM and GPU are solid. I’m used to frustration with my 2700. Now I’m thinking about returning the 5800X and giving up. PLEASE HELP!!! I just want to enjoy my new CPU!
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_HardGamer_
04-07-2020, 09:46 AM #1

Hello everyone. I was really thrilled when I got a new CPU after spending a long time with the 2700... now that I upgraded to a 5800x, my old system can’t run any games anymore. I can still watch videos and browse the web all day. But once I start a game, it’s a total mess! The screen flashes blue for a second, then goes black. It’s such a quick issue—it halts the game for 10 to 15 minutes, or if it’s easy, it might let it go on for 30 minutes. Temperatures are fine, no overclocking, RAM and GPU are solid. I’m used to frustration with my 2700. Now I’m thinking about returning the 5800X and giving up. PLEASE HELP!!! I just want to enjoy my new CPU!

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ITz_NoY
Member
240
04-07-2020, 11:34 PM
#2
Which motherboard are you using? You may need to install a BIOS update. If you've updated it before, have you attempted to reset the BIOS to default or auto settings? After that, configure the necessary settings such as RAM XMP profiles or fan curves.
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ITz_NoY
04-07-2020, 11:34 PM #2

Which motherboard are you using? You may need to install a BIOS update. If you've updated it before, have you attempted to reset the BIOS to default or auto settings? After that, configure the necessary settings such as RAM XMP profiles or fan curves.

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Dil2601
Member
109
04-07-2020, 11:53 PM
#3
I own an Asus TUF gaming X570-Plus.
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Dil2601
04-07-2020, 11:53 PM #3

I own an Asus TUF gaming X570-Plus.

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Luffy_1205
Junior Member
10
04-08-2020, 05:08 AM
#4
It wouldn't be necessary to update the BIOS, but it might be worth checking. Did you use the same RAM speed (2700 or 3600) on that board?
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Luffy_1205
04-08-2020, 05:08 AM #4

It wouldn't be necessary to update the BIOS, but it might be worth checking. Did you use the same RAM speed (2700 or 3600) on that board?

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iitzsolid
Member
79
04-08-2020, 07:36 AM
#5
Same amount of RAM, but running at 2933MHz since that’s the top speed the 2700 can achieve
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iitzsolid
04-08-2020, 07:36 AM #5

Same amount of RAM, but running at 2933MHz since that’s the top speed the 2700 can achieve

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cjtheman94
Junior Member
25
04-30-2020, 02:51 AM
#6
Sure, I'll try varying the RAM speeds. Begin at 2933, check for any ongoing problems. If they appear, it likely points to the CPU, assuming everything else is current and temperatures are normal.
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cjtheman94
04-30-2020, 02:51 AM #6

Sure, I'll try varying the RAM speeds. Begin at 2933, check for any ongoing problems. If they appear, it likely points to the CPU, assuming everything else is current and temperatures are normal.

D
60
05-05-2020, 07:04 AM
#7
The issue is similar to "return and attempt once more with another one" or simply testing a different CPU. PS: experimenting with various clock speeds now.
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Doctor_Fallout
05-05-2020, 07:04 AM #7

The issue is similar to "return and attempt once more with another one" or simply testing a different CPU. PS: experimenting with various clock speeds now.

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DragonMiami
Junior Member
5
05-10-2020, 02:22 PM
#8
Consider swapping it for a replacement under our return policy. A different CPU from the same model would work. The memory controller being part of the internal CPU makes me recommend testing various RAM speeds.
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DragonMiami
05-10-2020, 02:22 PM #8

Consider swapping it for a replacement under our return policy. A different CPU from the same model would work. The memory controller being part of the internal CPU makes me recommend testing various RAM speeds.

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Echo_Runner
Member
215
05-10-2020, 02:39 PM
#9
Do you have a riser cable installed? The one I used led to similar issues. I thought a PCIE Gen3 cable would work with both my motherboard and graphics card, assuming it was set to auto. It didn’t. Switching to a hard-set Gen3 mode felt like releasing a tight grip on my 5950x CPU. The GPU and CPU functioned fine, but the motherboard only supported Gen3. Once I switched to RTX 3090 5950X, everything worked properly. Just in case your system includes a riser cable (usually the cheaper Gen3 version), you might want to check that too.
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Echo_Runner
05-10-2020, 02:39 PM #9

Do you have a riser cable installed? The one I used led to similar issues. I thought a PCIE Gen3 cable would work with both my motherboard and graphics card, assuming it was set to auto. It didn’t. Switching to a hard-set Gen3 mode felt like releasing a tight grip on my 5950x CPU. The GPU and CPU functioned fine, but the motherboard only supported Gen3. Once I switched to RTX 3090 5950X, everything worked properly. Just in case your system includes a riser cable (usually the cheaper Gen3 version), you might want to check that too.

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samsampp
Member
114
05-16-2020, 06:37 PM
#10
The GPU is connected directly to the PCIe port on the motherboard.
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samsampp
05-16-2020, 06:37 PM #10

The GPU is connected directly to the PCIe port on the motherboard.

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