F5F Stay Refreshed Power Users Networks This model works with a compatible modem for Videotron Helix.

This model works with a compatible modem for Videotron Helix.

This model works with a compatible modem for Videotron Helix.

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Q
QuinnDubciak
Junior Member
5
01-14-2021, 08:56 PM
#1
You're starting out in Montreal and looking into ISPs. It seems Videotron offers good speeds for a reasonable price, but their helix service requires renting equipment. If you prefer not to pay monthly fees, you might consider bringing your own modem or router. I recommend checking what models work with the Arris surfboard you mentioned—some users have successfully used compatible routers or modems for that setup. Let me know if you need more details!
Q
QuinnDubciak
01-14-2021, 08:56 PM #1

You're starting out in Montreal and looking into ISPs. It seems Videotron offers good speeds for a reasonable price, but their helix service requires renting equipment. If you prefer not to pay monthly fees, you might consider bringing your own modem or router. I recommend checking what models work with the Arris surfboard you mentioned—some users have successfully used compatible routers or modems for that setup. Let me know if you need more details!

M
M4sterG4ming
Junior Member
9
01-14-2021, 10:33 PM
#2
Review the tools TekSavvy employs in the region, as this could indicate accessible resources. Generally, Canadian ISPs tend to bill for unnecessary items if they manage to avoid penalties.
M
M4sterG4ming
01-14-2021, 10:33 PM #2

Review the tools TekSavvy employs in the region, as this could indicate accessible resources. Generally, Canadian ISPs tend to bill for unnecessary items if they manage to avoid penalties.

N
naityan4422
Junior Member
15
01-16-2021, 03:19 PM
#3
Videotron's Helix page states that personal gear isn't allowed. Pricing is $10 per month for two years or a one-time payment at signup. It's not ideal, but it avoids ongoing charges. *cough* Comcast *cough*
N
naityan4422
01-16-2021, 03:19 PM #3

Videotron's Helix page states that personal gear isn't allowed. Pricing is $10 per month for two years or a one-time payment at signup. It's not ideal, but it avoids ongoing charges. *cough* Comcast *cough*

L
lolorius
Member
50
01-16-2021, 09:40 PM
#4
In the western regions both Shaw and Telus offer a free rental modem—though it’s essentially free since they either embed it in the listed cost or list it as a reduced-rate rental on your statement. Typically, you’ll need to commit to a 12- or 24-month agreement for the modem rental to qualify as free.
L
lolorius
01-16-2021, 09:40 PM #4

In the western regions both Shaw and Telus offer a free rental modem—though it’s essentially free since they either embed it in the listed cost or list it as a reduced-rate rental on your statement. Typically, you’ll need to commit to a 12- or 24-month agreement for the modem rental to qualify as free.

S
StyleTrick
Senior Member
744
01-22-2021, 02:56 AM
#5
Shaw still charges for each outlet in your home, regardless if there is equipment on it, last I seen.
S
StyleTrick
01-22-2021, 02:56 AM #5

Shaw still charges for each outlet in your home, regardless if there is equipment on it, last I seen.

A
ADIR_4444
Senior Member
417
01-23-2021, 09:34 AM
#6
For internet needs, contact Videotron directly and request a modem only. The 400/50 model would require a Technicolor TC4400. Modems are provided by Videotron at no cost, though you can't bring your own. I’ll likely proceed soon since upgrading to 400/50 is planned and an older modem from Videotron will need replacement.
A
ADIR_4444
01-23-2021, 09:34 AM #6

For internet needs, contact Videotron directly and request a modem only. The 400/50 model would require a Technicolor TC4400. Modems are provided by Videotron at no cost, though you can't bring your own. I’ll likely proceed soon since upgrading to 400/50 is planned and an older modem from Videotron will need replacement.

G
Gollum4545
Member
107
01-28-2021, 09:47 AM
#7
On Comcast you have the option to install your own modem. *cough* videotron *coughh*
G
Gollum4545
01-28-2021, 09:47 AM #7

On Comcast you have the option to install your own modem. *cough* videotron *coughh*

J
JustAirHits
Junior Member
44
01-28-2021, 01:03 PM
#8
With Comcast or Videotron, they don’t keep you paying forever or continue charging after you bring your own gadget.
J
JustAirHits
01-28-2021, 01:03 PM #8

With Comcast or Videotron, they don’t keep you paying forever or continue charging after you bring your own gadget.

W
WampZomb
Junior Member
9
01-31-2021, 12:55 PM
#9
Comcast may keep charging you forever when you rent a modem. You’ve been using them for a while, likely swapping out your modem several times. We switched to buying one ourselves.
W
WampZomb
01-31-2021, 12:55 PM #9

Comcast may keep charging you forever when you rent a modem. You’ve been using them for a while, likely swapping out your modem several times. We switched to buying one ourselves.

F
Foxson
Member
155
01-31-2021, 06:47 PM
#10
They said Comcast would bill you unless you brought your own gear, but Frontier would still charge you even if you did.
F
Foxson
01-31-2021, 06:47 PM #10

They said Comcast would bill you unless you brought your own gear, but Frontier would still charge you even if you did.

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