F5F Stay Refreshed Software Operating Systems This issue occurs repeatedly every few minutes.

This issue occurs repeatedly every few minutes.

This issue occurs repeatedly every few minutes.

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M
maxii95230
Junior Member
11
09-10-2023, 01:15 AM
#1
Hello,
Yesterday i plugged in a new steelseries arctis nova 7 headset into my pc (coming from turtle beach). At first the pc didn't seem to recognize it but after putting it in a different usb socket it recognized the headset and worked for a bit..
Thats when the blue screens started and keeps repeating every few minutes.
I'm not sure what to do about it as i dont have much time inbetween blue screens.
Any help is very much appreciated and thank you in advance!
Here's the dumpfile:
https://drive.google.com/file/d/1ySasntL...sp=sharing
PC Specs
Mobo: Gigabyte B850 Eagle
CPU: Ryzen 7 9700X
GPU: XFX Speedster Merc 7800 XT
RAM: 32GB DDR5 - 6000mhz
PSU: 750w Gold
M
maxii95230
09-10-2023, 01:15 AM #1

Hello,
Yesterday i plugged in a new steelseries arctis nova 7 headset into my pc (coming from turtle beach). At first the pc didn't seem to recognize it but after putting it in a different usb socket it recognized the headset and worked for a bit..
Thats when the blue screens started and keeps repeating every few minutes.
I'm not sure what to do about it as i dont have much time inbetween blue screens.
Any help is very much appreciated and thank you in advance!
Here's the dumpfile:
https://drive.google.com/file/d/1ySasntL...sp=sharing
PC Specs
Mobo: Gigabyte B850 Eagle
CPU: Ryzen 7 9700X
GPU: XFX Speedster Merc 7800 XT
RAM: 32GB DDR5 - 6000mhz
PSU: 750w Gold

C
chaospony
Member
149
09-10-2023, 05:10 AM
#2
The issue disappears when the item is taken out.
C
chaospony
09-10-2023, 05:10 AM #2

The issue disappears when the item is taken out.

M
MineFloYT
Member
190
09-10-2023, 04:30 PM
#3
Sorry to hear that. The issue continues even when using only the mouse and keyboard connected.
M
MineFloYT
09-10-2023, 04:30 PM #3

Sorry to hear that. The issue continues even when using only the mouse and keyboard connected.

E
EggsyDiamond
Member
166
09-10-2023, 06:06 PM
#4
Did you remove the Steelseries application before?
E
EggsyDiamond
09-10-2023, 06:06 PM #4

Did you remove the Steelseries application before?

1
111carys111
Posting Freak
832
09-10-2023, 06:51 PM
#5
I haven't set up any software for steelseries beyond possibly a driver when I connected it. It looks like some USB ports had issues initially—specifically, the first 3.1 port didn't recognize the headset, while the second worked and problems appeared later. I also don’t know where to look for the possible installation that might have been made.
1
111carys111
09-10-2023, 06:51 PM #5

I haven't set up any software for steelseries beyond possibly a driver when I connected it. It looks like some USB ports had issues initially—specifically, the first 3.1 port didn't recognize the headset, while the second worked and problems appeared later. I also don’t know where to look for the possible installation that might have been made.

S
218
09-17-2023, 07:16 AM
#6
Did you check if any connections are inserted into the front or rear panel ports? Have you confirmed that no unauthorized components, such as the small grounding pins on certain motherboard I/O panels, are present?
S
shacklebolt323
09-17-2023, 07:16 AM #6

Did you check if any connections are inserted into the front or rear panel ports? Have you confirmed that no unauthorized components, such as the small grounding pins on certain motherboard I/O panels, are present?

B
blakestert
Member
217
10-08-2023, 06:43 AM
#7
Inserted it into the back of the computer.
That's a good question, I wasn't sure about it before, but it seems there isn't anything out of the ordinary.
B
blakestert
10-08-2023, 06:43 AM #7

Inserted it into the back of the computer.
That's a good question, I wasn't sure about it before, but it seems there isn't anything out of the ordinary.

E
Error_Sans55
Member
245
10-08-2023, 07:28 AM
#8
Did you make any other adjustments after connecting the headset? Consider updating the latest AMD chipset drivers, as this may help keep the system running smoothly.
E
Error_Sans55
10-08-2023, 07:28 AM #8

Did you make any other adjustments after connecting the headset? Consider updating the latest AMD chipset drivers, as this may help keep the system running smoothly.

_
_dorak_
Member
53
10-08-2023, 08:23 AM
#9
No, the only actions were moving the old headphone receiver to the turtle beach, connecting the steel series, but it didn’t work. I tried plugging it into another port before uninstalling the software, then it started playing. I’m worried about missing the deadline. Would this be possible in safe mode? I haven’t tried it yet because it’s taking a long time and I don’t have much time to fix anything.
_
_dorak_
10-08-2023, 08:23 AM #9

No, the only actions were moving the old headphone receiver to the turtle beach, connecting the steel series, but it didn’t work. I tried plugging it into another port before uninstalling the software, then it started playing. I’m worried about missing the deadline. Would this be possible in safe mode? I haven’t tried it yet because it’s taking a long time and I don’t have much time to fix anything.

V
Viizion_PvPz
Senior Member
670
10-13-2023, 10:00 PM
#10
Consider attempting to enter Safe Mode, if feasible. It might be necessary to explore recovery methods as well.
V
Viizion_PvPz
10-13-2023, 10:00 PM #10

Consider attempting to enter Safe Mode, if feasible. It might be necessary to explore recovery methods as well.

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