F5F Stay Refreshed Hardware Desktop This issue might stem from a defective MoBo.

This issue might stem from a defective MoBo.

This issue might stem from a defective MoBo.

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ValentxD
Member
69
07-22-2020, 07:47 AM
#1
Hello, I posted this on Motherboards, but this seems to be a better forum. I came here hoping to get some assistance since I’m struggling with my current setup. Recently, I’ve noticed problems on the 3.3V line of the motherboard. The software reports around 3.040V during idle, but it drops to 2.9V or even 2.8V, which leads to freezing. I can move my mouse, but everything else freezes. Initially, I thought the power supply was faulty, but after replacing it, the issue persisted. I reset the BIOS to factory settings, and it now reads 3.184V after a few restarts. However, the problem reappears later. With a voltmeter, I measured 3.33V on the connector. Could this be related to the motherboard? Additionally, there’s another small issue: copying large files from the M.2 drive crashes the system file explorer. My setup includes: Asus WS 390 Pro i9 9900K Corsair 64GB (4x 16GB) 3600Mhz Samsung Evo 970 Pro NVMe 1TB Samsung EVO 970 Pro NVMe 2TB Nvidia RTX 3080 FE 10GB Corsair HX850. If anyone has any suggestions, please let me know.
V
ValentxD
07-22-2020, 07:47 AM #1

Hello, I posted this on Motherboards, but this seems to be a better forum. I came here hoping to get some assistance since I’m struggling with my current setup. Recently, I’ve noticed problems on the 3.3V line of the motherboard. The software reports around 3.040V during idle, but it drops to 2.9V or even 2.8V, which leads to freezing. I can move my mouse, but everything else freezes. Initially, I thought the power supply was faulty, but after replacing it, the issue persisted. I reset the BIOS to factory settings, and it now reads 3.184V after a few restarts. However, the problem reappears later. With a voltmeter, I measured 3.33V on the connector. Could this be related to the motherboard? Additionally, there’s another small issue: copying large files from the M.2 drive crashes the system file explorer. My setup includes: Asus WS 390 Pro i9 9900K Corsair 64GB (4x 16GB) 3600Mhz Samsung Evo 970 Pro NVMe 1TB Samsung EVO 970 Pro NVMe 2TB Nvidia RTX 3080 FE 10GB Corsair HX850. If anyone has any suggestions, please let me know.

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Waverabbit
Senior Member
643
07-23-2020, 12:17 AM
#2
It might be due to the multimeter's reading or the PC's interpretation. The device could show 3.3V while the system registers a lower value.
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Waverabbit
07-23-2020, 12:17 AM #2

It might be due to the multimeter's reading or the PC's interpretation. The device could show 3.3V while the system registers a lower value.

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Sheray
Member
218
07-26-2020, 04:00 PM
#3
I turned off and then reconnected every cable. Everything seemed okay. However, your feedback is accurate. The multimeter showed 3.3V, yet BIOS and Asus AiSuite indicated otherwise.
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Sheray
07-26-2020, 04:00 PM #3

I turned off and then reconnected every cable. Everything seemed okay. However, your feedback is accurate. The multimeter showed 3.3V, yet BIOS and Asus AiSuite indicated otherwise.

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angelcake_11
Senior Member
540
07-27-2020, 09:40 PM
#4
Yes, I verified the CMOS battery as requested.
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angelcake_11
07-27-2020, 09:40 PM #4

Yes, I verified the CMOS battery as requested.

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brainothon
Member
187
07-27-2020, 11:20 PM
#5
Right now I'm at work, so I haven't finished that yet.
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brainothon
07-27-2020, 11:20 PM #5

Right now I'm at work, so I haven't finished that yet.

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brobear7
Posting Freak
892
07-28-2020, 01:52 AM
#6
I noticed some readers interpreting the battery voltage as the 3.3V reference. Regarding the SSD problems, are you running the most recent firmware updates?
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brobear7
07-28-2020, 01:52 AM #6

I noticed some readers interpreting the battery voltage as the 3.3V reference. Regarding the SSD problems, are you running the most recent firmware updates?

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IAmTurtle_
Junior Member
44
08-02-2020, 03:29 PM
#7
I'm sure I'll complete this tonight. Not sure if I've already updated the SSD. I'll check that out.
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IAmTurtle_
08-02-2020, 03:29 PM #7

I'm sure I'll complete this tonight. Not sure if I've already updated the SSD. I'll check that out.

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Ebaar
Junior Member
35
08-02-2020, 04:09 PM
#8
If I were you, I’d adjust the MB settings. You can insert needles into the cable to measure voltage using a multimeter right at the MB port, though I suspect the reading will be around 3.3V, especially after you replaced the PSU.
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Ebaar
08-02-2020, 04:09 PM #8

If I were you, I’d adjust the MB settings. You can insert needles into the cable to measure voltage using a multimeter right at the MB port, though I suspect the reading will be around 3.3V, especially after you replaced the PSU.

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saukeuchiuchi
Senior Member
621
08-02-2020, 04:24 PM
#9
The PSU is working properly, supplying 3.3V to the MB. However, after that point, it performs an action that doesn't seem right, lol.
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saukeuchiuchi
08-02-2020, 04:24 PM #9

The PSU is working properly, supplying 3.3V to the MB. However, after that point, it performs an action that doesn't seem right, lol.

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_xxtarget_xx
Member
66
08-06-2020, 07:17 AM
#10
Battery voltage was 3.1V. Switched to a fresh unit, which is 3.3V. No improvement. Both drives run the newest software updates.
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_xxtarget_xx
08-06-2020, 07:17 AM #10

Battery voltage was 3.1V. Switched to a fresh unit, which is 3.3V. No improvement. Both drives run the newest software updates.

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