This is your latest Steam Deck release.

F5F Stay Refreshed Hardware Desktop This is your latest Steam Deck release.

ApaGames_
Member

130

02-12-2016, 04:01 PM

Hey everyone, after a long wait, I finally received my new Steam Deck. Once everything was ready, the setup went smoothly, but then my screen started acting up. I have two hands that make repairs tricky. Is there a solution?

ApaGames_

02-12-2016, 04:01 PM #1

chiefofdarknes
Junior Member

02-14-2016, 02:25 AM

This product is brand new and covered under warranty—just send it back via RMA.

chiefofdarknes

02-14-2016, 02:25 AM #2

This product is brand new and covered under warranty—just send it back via RMA.

Taybaybay
Posting Freak

850

02-14-2016, 03:26 PM

If a restart doesn't resolve the issue, it appears to be a faulty screen. Don't worry about trying fixes—your warranty covers it, so just use it.

Taybaybay

02-14-2016, 03:26 PM #3

If a restart doesn't resolve the issue, it appears to be a faulty screen. Don't worry about trying fixes—your warranty covers it, so just use it.

touryuuki
Junior Member

02-14-2016, 05:07 PM

Sure, I'll try to locate a method for utilizing that warranty.

touryuuki

02-14-2016, 05:07 PM #4

Sure, I'll try to locate a method for utilizing that warranty.

Picoday
Member

02-15-2016, 12:07 AM

Reach out to Steam directly. Mention your deck was damaged with a visible line on the screen and inquire about warranty coverage.

Picoday

02-15-2016, 12:07 AM #5

Reach out to Steam directly. Mention your deck was damaged with a visible line on the screen and inquire about warranty coverage.