F5F Stay Refreshed Hardware Desktop This device doesn't connect with any available drivers.

This device doesn't connect with any available drivers.

This device doesn't connect with any available drivers.

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HakanReis
Member
77
10-30-2017, 07:16 AM
#1
Purchased a used RX580, it functions properly with Windows. Drivers aren't installing correctly despite using standard adrenaline drivers and auto-detection. Enterprise drivers show up instead. 3DMark reports no compatible benchmarks, and the AMD software fails to load. Previously owned an R9 Fury X and GTX970 both worked. Possibly a scam on eBay? Could be a reflashed card or something similar. Appears as AMD Radeon RX 580 2048SP in GPU-Z. Should I run the AMD driver removal tool and reinstall? First time using it. Also, when launching AMD software, a compatibility warning appears about driver mismatch—check for other AMD versions on your system.
H
HakanReis
10-30-2017, 07:16 AM #1

Purchased a used RX580, it functions properly with Windows. Drivers aren't installing correctly despite using standard adrenaline drivers and auto-detection. Enterprise drivers show up instead. 3DMark reports no compatible benchmarks, and the AMD software fails to load. Previously owned an R9 Fury X and GTX970 both worked. Possibly a scam on eBay? Could be a reflashed card or something similar. Appears as AMD Radeon RX 580 2048SP in GPU-Z. Should I run the AMD driver removal tool and reinstall? First time using it. Also, when launching AMD software, a compatibility warning appears about driver mismatch—check for other AMD versions on your system.

C
carlobolla
Member
184
10-30-2017, 01:12 PM
#2
Might relate to a mod bios problem
C
carlobolla
10-30-2017, 01:12 PM #2

Might relate to a mod bios problem

R
RyanWoj
Junior Member
28
10-31-2017, 10:07 PM
#3
Likely includes a mining-related bio. Show a stock biography there.
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RyanWoj
10-31-2017, 10:07 PM #3

Likely includes a mining-related bio. Show a stock biography there.

C
Casper_KS
Member
113
11-02-2017, 10:28 AM
#4
C
Casper_KS
11-02-2017, 10:28 AM #4

A
Alee_88
Junior Member
6
11-05-2017, 02:29 PM
#5
Checked and the bios version according to GPU-Z is a standard bios. Also the sticker on the GPU is all beat up, can't tell which manufacturer it is. I just checked the ebay posting and I didn't realize it said the HDMI is not working, because I am using the HDMI port. Seems to be working. Here is a link to the card: https://www.ebay.com/itm/304575270833 Looks like a stock AMD card.
A
Alee_88
11-05-2017, 02:29 PM #5

Checked and the bios version according to GPU-Z is a standard bios. Also the sticker on the GPU is all beat up, can't tell which manufacturer it is. I just checked the ebay posting and I didn't realize it said the HDMI is not working, because I am using the HDMI port. Seems to be working. Here is a link to the card: https://www.ebay.com/itm/304575270833 Looks like a stock AMD card.

G
GorkemCB
Member
75
11-10-2017, 10:17 PM
#6
Is the power consumption unusual at first glance?
G
GorkemCB
11-10-2017, 10:17 PM #6

Is the power consumption unusual at first glance?

S
Summer_Cool
Member
175
11-10-2017, 11:25 PM
#7
GPU Temp Reading: No noticeable zeros appearing where smaller or simple numbers should appear. Have you run a DDU to clear old drivers before installing these?
S
Summer_Cool
11-10-2017, 11:25 PM #7

GPU Temp Reading: No noticeable zeros appearing where smaller or simple numbers should appear. Have you run a DDU to clear old drivers before installing these?

M
MissCGaming
Member
116
11-14-2017, 03:59 PM
#8
Installing non-Adrenaline drivers was successful, as I encountered no issues on my 470.
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MissCGaming
11-14-2017, 03:59 PM #8

Installing non-Adrenaline drivers was successful, as I encountered no issues on my 470.

M
MoonMidnight
Member
159
11-14-2017, 04:21 PM
#9
1 thing, it's not a normal 580 it's a "special edition" for the Chinese market, so it might be hard to find the right V-BIOS for that one but look for it.
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MoonMidnight
11-14-2017, 04:21 PM #9

1 thing, it's not a normal 580 it's a "special edition" for the Chinese market, so it might be hard to find the right V-BIOS for that one but look for it.

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_Brony_
Member
213
11-18-2017, 01:09 AM
#10
The device seems like a counterfeit GPU. Consider removing it and inspecting the PCB for any labels (since AMD doesn’t etch information onto the chip). Still, you were deceived—this isn’t a genuine 580 2048SP, it’s more likely a 570 model.
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_Brony_
11-18-2017, 01:09 AM #10

The device seems like a counterfeit GPU. Consider removing it and inspecting the PCB for any labels (since AMD doesn’t etch information onto the chip). Still, you were deceived—this isn’t a genuine 580 2048SP, it’s more likely a 570 model.

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