This data is really overwhelming me.
This data is really overwhelming me.
I experienced a persistent packet loss issue for some time. I attempted every possible solution except one, which caused consistent losses during ping tests. After restarting the router, performance improved temporarily—lasting about 30 to 60 minutes—but then it reverted to loss. I tested switching ISPs, checking cables, even running tests on other devices, but results remained unchanged. It’s becoming increasingly frustrating, especially when playing games. My last resort is changing the router, though I’m unsure if that will resolve the problem. The device’s label says "D-link dual band AC DSL-G256DG," and I’m not sure when this issue began. If anyone has advice or knows more about it, I’d really appreciate it.
Are there household members sharing the same internet connection that might be streaming services like Netflix, affecting overall speed?
Is there anything else you need besides checking the router's software?
mmm, yeah i tried but i didn't find how, there was no option on the router gateway, maybe i missed something? maybe i'm stupid and this is not how you update a router xd
you need to verify the firmware manually. check the router’s settings or documentation for update options. if your ISP doesn’t offer updates, you might be limited to the current version. consider contacting them directly to confirm their support policies.
Your ISP charges a certain amount for each unit of traffic they process.
you're wondering about the meaning of your download and upload speeds. you mentioned around 100mbps for download and 2-3 mbps for upload, which seems normal for the ISPs you used. it shouldn't significantly impact a computer's ability to ping an IP address while other network traffic isn't consuming bandwidth. your ping latency is mostly packet loss, not high latency, which suggests the problem isn't with your ISP. you've tried switching ISPs and still faced the same issue, so it might not be related to the service provider.