F5F Stay Refreshed Hardware Desktop This appears to be a memory-related issue, but it could stem from other causes as well.

This appears to be a memory-related issue, but it could stem from other causes as well.

This appears to be a memory-related issue, but it could stem from other causes as well.

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KateKitKat
Member
138
05-04-2020, 07:37 PM
#1
Hi, here’s a summary of what happened. I wanted to upgrade my old PC and now it has new specs. It comes with an AMD Ryzen 5 5600X processor, a GIGABYTE GA-B550 motherboard, 8GB RAM at 2400 MHz, and a 5-year-old Intel G4560 chipset. I also got a new machine from a store. The new setup includes an AMD RYZEN 5 5600X with a GIGABYTE GA-B550 AORUS PRO AC motherboard.

I followed the instructions to install Windows 10, updated drivers, and installed games like Warzone 2.0 and Lost Ark. After restarting, I noticed some issues. When launching Warzone 2.0 or Lost Ark, my PC would freeze and display a blue screen with an error message.

After checking, the problem seemed to appear only when running certain games. I tried basic fixes like reseating RAM, changing slots, and using a single stick, but nothing resolved it. The technician at the store said they couldn’t test software issues and suggested possible game or Steam corruption.

I ran stress tests on both CPU and GPU, which showed high temperatures without causing crashes. The CPU stayed under 100% load, and the GPU reached around 80-90%. I asked if we could try opening a game to see if it would crash again. It did for about an hour before stabilizing.

I then tried using my mobile data to load Warzone 2.0, but it still crashed with the same error. Eventually, I decided not to touch the RAM slots and focused on the game itself. After a few attempts, I realized that my old PC logs might help diagnose the problem.

I’m still unsure what’s causing this, but I hope someone can help me figure it out. Thanks for your time!
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KateKitKat
05-04-2020, 07:37 PM #1

Hi, here’s a summary of what happened. I wanted to upgrade my old PC and now it has new specs. It comes with an AMD Ryzen 5 5600X processor, a GIGABYTE GA-B550 motherboard, 8GB RAM at 2400 MHz, and a 5-year-old Intel G4560 chipset. I also got a new machine from a store. The new setup includes an AMD RYZEN 5 5600X with a GIGABYTE GA-B550 AORUS PRO AC motherboard.

I followed the instructions to install Windows 10, updated drivers, and installed games like Warzone 2.0 and Lost Ark. After restarting, I noticed some issues. When launching Warzone 2.0 or Lost Ark, my PC would freeze and display a blue screen with an error message.

After checking, the problem seemed to appear only when running certain games. I tried basic fixes like reseating RAM, changing slots, and using a single stick, but nothing resolved it. The technician at the store said they couldn’t test software issues and suggested possible game or Steam corruption.

I ran stress tests on both CPU and GPU, which showed high temperatures without causing crashes. The CPU stayed under 100% load, and the GPU reached around 80-90%. I asked if we could try opening a game to see if it would crash again. It did for about an hour before stabilizing.

I then tried using my mobile data to load Warzone 2.0, but it still crashed with the same error. Eventually, I decided not to touch the RAM slots and focused on the game itself. After a few attempts, I realized that my old PC logs might help diagnose the problem.

I’m still unsure what’s causing this, but I hope someone can help me figure it out. Thanks for your time!

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AliMuhammed
Member
50
05-04-2020, 09:21 PM
#2
Looks rather like overheat issue, did you check temps while gaming ?
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AliMuhammed
05-04-2020, 09:21 PM #2

Looks rather like overheat issue, did you check temps while gaming ?

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Thya54321
Junior Member
16
05-05-2020, 09:34 PM
#3
I looked into the overheating problem and checked my components with bare hands. The RAM and GPU are getting warm. To monitor temperatures, you can use software on your old PC or a portable device.
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Thya54321
05-05-2020, 09:34 PM #3

I looked into the overheating problem and checked my components with bare hands. The RAM and GPU are getting warm. To monitor temperatures, you can use software on your old PC or a portable device.

O
oMabye
Member
201
05-06-2020, 03:19 PM
#4
Testing isn't useful just by touching the CPU and getting hurt. Use the right software like HWInfo64.
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oMabye
05-06-2020, 03:19 PM #4

Testing isn't useful just by touching the CPU and getting hurt. Use the right software like HWInfo64.

D
203
05-06-2020, 11:35 PM
#5
Thanks for the feedback. I'll attempt it first on a 5-year-old PC that supports Lost Ark but not Warzone 2.0. I'll see you later on this post. Appreciate the support!
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demenciossauro
05-06-2020, 11:35 PM #5

Thanks for the feedback. I'll attempt it first on a 5-year-old PC that supports Lost Ark but not Warzone 2.0. I'll see you later on this post. Appreciate the support!

R
R3kab
Member
168
05-06-2020, 11:51 PM
#6
The issue is with just one game, not the entire system. Everything else appears to be working.
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R3kab
05-06-2020, 11:51 PM #6

The issue is with just one game, not the entire system. Everything else appears to be working.

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151
05-14-2020, 04:43 PM
#7
It seems the issue persists regardless of the game type—Dota 2 or otherwise. Even though it’s a simple game without graphics, crashes and blue screens continue to occur. All three installed versions are failing to install or reinstall properly, leaving the same error each time.
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TheWoffelMaker
05-14-2020, 04:43 PM #7

It seems the issue persists regardless of the game type—Dota 2 or otherwise. Even though it’s a simple game without graphics, crashes and blue screens continue to occur. All three installed versions are failing to install or reinstall properly, leaving the same error each time.

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Khazisco
Member
74
05-14-2020, 06:22 PM
#8
The issue appears to occur only during heavy usage such as online browsing, YouTube, or Netflix, and not under normal conditions. It crashes briefly during gaming sessions but doesn’t affect other tasks.
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Khazisco
05-14-2020, 06:22 PM #8

The issue appears to occur only during heavy usage such as online browsing, YouTube, or Netflix, and not under normal conditions. It crashes briefly during gaming sessions but doesn’t affect other tasks.

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DrioVezph
Junior Member
22
05-21-2020, 01:26 PM
#9
It might be useful to create a memtest86 USB stick after testing temperatures under load.
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DrioVezph
05-21-2020, 01:26 PM #9

It might be useful to create a memtest86 USB stick after testing temperatures under load.

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Bayan9
Member
158
05-21-2020, 09:54 PM
#10
Sure thanks, I already saw this on youtube but I am afraid on doing this one since you need to go on the bios to run it but I will try seems like this just the same when installing windows.
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Bayan9
05-21-2020, 09:54 PM #10

Sure thanks, I already saw this on youtube but I am afraid on doing this one since you need to go on the bios to run it but I will try seems like this just the same when installing windows.

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