They canceled my game license.

179

05-04-2021, 09:47 PM

hey. i bought Hogwarts legacy last year after the release from epic games. i didn't play in this game since i didn't have a good pc for it (i7 6700 GTX 960) finally i got a new pc (12600k 3070ti used) and i got epic games opened and-Nothing. i couldn't download the game at all i didn't buy the game again cause i am not a sucker what should i do?

NicknameNumber

05-04-2021, 09:47 PM #1

yoss
Junior Member

05-18-2021, 12:20 PM

Did you review your messages for a confirmation that the purchase is linked to the same account you used?

yoss

05-18-2021, 12:20 PM #2

Did you review your messages for a confirmation that the purchase is linked to the same account you used?

Breadstonee
Member

220

05-20-2021, 02:21 AM

For assistance, visit the Epic Games support page at their official website.

Breadstonee

05-20-2021, 02:21 AM #3

For assistance, visit the Epic Games support page at their official website.

Alon_Block
Member

05-23-2021, 03:22 AM

I own this account but it seems like a fraud. I believe I removed that RIP.

Alon_Block

05-23-2021, 03:22 AM #4

I own this account but it seems like a fraud. I believe I removed that RIP.

djrom7
Junior Member

06-08-2021, 04:14 AM

No, I did not delete the account.

djrom7

06-08-2021, 04:14 AM #5

No, I did not delete the account.

KoolaidMan_154
Member

06-08-2021, 04:19 PM

I removed the email, not the account.

KoolaidMan_154

06-08-2021, 04:19 PM #6

I removed the email, not the account.

Ob22007
Member

121

06-27-2021, 12:20 AM

Do you have a receipt or confirmation email about the purchase? Or do you see a record of the transaction in your account? Probably not a cash payment—just digital proof.

Ob22007

06-27-2021, 12:20 AM #7

Do you have a receipt or confirmation email about the purchase? Or do you see a record of the transaction in your account? Probably not a cash payment—just digital proof.

Strikerxs2
Member

168

06-27-2021, 02:29 AM

It doesn't appear in your account transaction history.

Strikerxs2

06-27-2021, 02:29 AM #8

It doesn't appear in your account transaction history.