F5F Stay Refreshed Hardware Desktop These setups can be inconsistent and may not perform reliably.

These setups can be inconsistent and may not perform reliably.

These setups can be inconsistent and may not perform reliably.

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Mael309
Member
145
09-12-2022, 04:39 PM
#1
Hello, I recently shared updates about my latest build: the ASrock X670E pro RS, 7700X, G-skill DDR5 RAM (purchased at microcenter for free RAM with a CPU), and an RTX 3080. At first, it didn’t boot properly but displayed status lights. Eventually, I realized the CPU might have been damaged, so I replaced it at microcenter, which resolved the issue. That was several months ago, and I’m still processing a warranty claim.

Since then, everything has been fine. I kept my system stocked because I was hesitant to use the AMD auto overclocker, suspecting it caused the CPU failure. I let it run overnight for about an hour before trying again. Now, when I power on, it briefly lights up but then shuts down instantly. I have to press the PSU switch to restart the process. If I just press the power button, it doesn’t respond at all.

I’ve tried removing external devices, changing cables, using a different power supply, taking out the GPU, re-seating RAM, and unplugging internal cables. Still nothing. No error codes, just immediate power loss.

Could this be an internal short inside the case? I know many people face similar issues with AM5 builds, especially after upgrading components. I’m not sure if others are dealing with the same problem. If you’ve encountered this, any advice would be greatly appreciated.
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Mael309
09-12-2022, 04:39 PM #1

Hello, I recently shared updates about my latest build: the ASrock X670E pro RS, 7700X, G-skill DDR5 RAM (purchased at microcenter for free RAM with a CPU), and an RTX 3080. At first, it didn’t boot properly but displayed status lights. Eventually, I realized the CPU might have been damaged, so I replaced it at microcenter, which resolved the issue. That was several months ago, and I’m still processing a warranty claim.

Since then, everything has been fine. I kept my system stocked because I was hesitant to use the AMD auto overclocker, suspecting it caused the CPU failure. I let it run overnight for about an hour before trying again. Now, when I power on, it briefly lights up but then shuts down instantly. I have to press the PSU switch to restart the process. If I just press the power button, it doesn’t respond at all.

I’ve tried removing external devices, changing cables, using a different power supply, taking out the GPU, re-seating RAM, and unplugging internal cables. Still nothing. No error codes, just immediate power loss.

Could this be an internal short inside the case? I know many people face similar issues with AM5 builds, especially after upgrading components. I’m not sure if others are dealing with the same problem. If you’ve encountered this, any advice would be greatly appreciated.

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kikofarto3
Member
133
09-12-2022, 09:34 PM
#2
You didn’t replace the CMOS, it’s working perfectly like any other system you’ve assembled over the years. It seems there might be an issue with another component in your build, not just the AM5 socket. Restarting the BIOS to its default settings should resolve the problem.
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kikofarto3
09-12-2022, 09:34 PM #2

You didn’t replace the CMOS, it’s working perfectly like any other system you’ve assembled over the years. It seems there might be an issue with another component in your build, not just the AM5 socket. Restarting the BIOS to its default settings should resolve the problem.

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_ErikThePanda_
Posting Freak
807
09-14-2022, 07:25 PM
#3
I'm happy to hear you're doing well! I replaced my motherboard in November after it failed due to a burnt-out CPU. I plan to reset the CMOS since I haven't tried that yet. I might also remove it from the case and test it in a cardboard box to check for any issues. Thanks for your response!
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_ErikThePanda_
09-14-2022, 07:25 PM #3

I'm happy to hear you're doing well! I replaced my motherboard in November after it failed due to a burnt-out CPU. I plan to reset the CMOS since I haven't tried that yet. I might also remove it from the case and test it in a cardboard box to check for any issues. Thanks for your response!

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Artic216
Member
115
09-15-2022, 12:35 AM
#4
Yeah, I didn’t mean to come across as something special or perfect. Just that I haven’t run into any problems so far (hope it’s lucky). This made me worry... "That was a few months ago and I’m still trying to submit it for a warranty..." What needs fixing? Please get the RMA completed! If the CMOS reset doesn’t work, it might mean the motherboard isn’t delivering power properly. I’ve never heard of a motherboard damaging a CPU, but it’s possible. So you have a brand-new board in a box ready to use—did I get that right?
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Artic216
09-15-2022, 12:35 AM #4

Yeah, I didn’t mean to come across as something special or perfect. Just that I haven’t run into any problems so far (hope it’s lucky). This made me worry... "That was a few months ago and I’m still trying to submit it for a warranty..." What needs fixing? Please get the RMA completed! If the CMOS reset doesn’t work, it might mean the motherboard isn’t delivering power properly. I’ve never heard of a motherboard damaging a CPU, but it’s possible. So you have a brand-new board in a box ready to use—did I get that right?

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USAirways
Member
157
09-17-2022, 12:44 AM
#5
I didn't intend to criticize you, actually I'm relieved you're doing okay too. You need to check the old CPU in the socket—I was hesitant to touch it. I thought it was a simple fix but ended up frustrated with all the hassle. I just wanted a functioning machine. Before I messed with anything, I emailed AMD, but if I hadn't done that, I might have taken a picture while swapping the new CPU at the store. Sorry for the confusion—I meant I swapped it back before realizing my first CPU was damaged. This has been the same situation for about three months now, except for the model number, which stayed consistent. Could that be the problem? I took the computer out of the case and only looked at the CPU and a single RAM stick, but the issue remains. None of the local shops have an AM5 board for swapping parts, so I might have to go through warranty claims if these ASRock boards keep failing.
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USAirways
09-17-2022, 12:44 AM #5

I didn't intend to criticize you, actually I'm relieved you're doing okay too. You need to check the old CPU in the socket—I was hesitant to touch it. I thought it was a simple fix but ended up frustrated with all the hassle. I just wanted a functioning machine. Before I messed with anything, I emailed AMD, but if I hadn't done that, I might have taken a picture while swapping the new CPU at the store. Sorry for the confusion—I meant I swapped it back before realizing my first CPU was damaged. This has been the same situation for about three months now, except for the model number, which stayed consistent. Could that be the problem? I took the computer out of the case and only looked at the CPU and a single RAM stick, but the issue remains. None of the local shops have an AM5 board for swapping parts, so I might have to go through warranty claims if these ASRock boards keep failing.

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JosueGamer26
Member
124
09-17-2022, 01:24 AM
#6
Consider moving forward with the motherboard purchase. Inform the support team that the device has failed before and follow the RMA procedure. They will run tests on it.
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JosueGamer26
09-17-2022, 01:24 AM #6

Consider moving forward with the motherboard purchase. Inform the support team that the device has failed before and follow the RMA procedure. They will run tests on it.

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babcraft
Member
71
09-21-2022, 11:23 AM
#7
It looks like you're checking in about your CPU and are considering reaching out to AMD. You're wondering if there might be an issue and hoping everything is fine. It seems like you're trying to confirm your concerns and seek reassurance.
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babcraft
09-21-2022, 11:23 AM #7

It looks like you're checking in about your CPU and are considering reaching out to AMD. You're wondering if there might be an issue and hoping everything is fine. It seems like you're trying to confirm your concerns and seek reassurance.

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ElitexWizard
Member
210
09-23-2022, 08:30 AM
#8
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ElitexWizard
09-23-2022, 08:30 AM #8

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Autos
Junior Member
17
09-23-2022, 10:31 AM
#9
RMA approval received for the motherboard, thanks once more! I'm still collaborating with AMD on my old processor, but I'm optimistic about the outcome. *EDIT* AMD RMA also accepted! *EDIT* *EDIT* The 7700x is being replaced—now on sale for $280! *EDIT* *EDIT* AMD is guaranteeing my motherboard. My thought is this time it was a hardware issue, not just a setup problem. I hope the system lasts longer—this is my third attempt at this build. Maybe the chip’s auto-tune caused a hiccup? I’ll research overclocking results for AM5 and see if it’s worth another try.
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Autos
09-23-2022, 10:31 AM #9

RMA approval received for the motherboard, thanks once more! I'm still collaborating with AMD on my old processor, but I'm optimistic about the outcome. *EDIT* AMD RMA also accepted! *EDIT* *EDIT* The 7700x is being replaced—now on sale for $280! *EDIT* *EDIT* AMD is guaranteeing my motherboard. My thought is this time it was a hardware issue, not just a setup problem. I hope the system lasts longer—this is my third attempt at this build. Maybe the chip’s auto-tune caused a hiccup? I’ll research overclocking results for AM5 and see if it’s worth another try.

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Skater420
Member
155
09-24-2022, 02:47 PM
#10
I've installed the new motherboard and am experiencing the same problem. The original CPU, RAM, and NVMe drive are still in place with the fans connected to the BOAR.D. When I power on the PSU, random LEDs light up on the motherboard and stay active, but during boot I see fans spinning briefly before it powers down again. I'm considering replacing it with a new 7700X, but I'd rather keep the current setup if possible. It's possible the CPU might be damaged.
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Skater420
09-24-2022, 02:47 PM #10

I've installed the new motherboard and am experiencing the same problem. The original CPU, RAM, and NVMe drive are still in place with the fans connected to the BOAR.D. When I power on the PSU, random LEDs light up on the motherboard and stay active, but during boot I see fans spinning briefly before it powers down again. I'm considering replacing it with a new 7700X, but I'd rather keep the current setup if possible. It's possible the CPU might be damaged.

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