F5F Stay Refreshed Hardware Desktop There is unusual sound emanating from the audio jack.

There is unusual sound emanating from the audio jack.

There is unusual sound emanating from the audio jack.

L
LeandroArtz
Member
138
02-16-2023, 05:16 PM
#1
Hello, I've observed an unusual issue with my recent system (<6 months). Occasionally (about once a week or every two weeks), I experience a strange sound from the headset or speakers. It resembles the noise generated when plugging them in or seems like some kind of interference. The volume isn't very high, but it's quite bothersome. If the day begins with this problem, even after restarting the PC briefly, the issue continues throughout the entire day. I've also noticed the noise after shutting down the computer, especially when using the headset. Both the speakers and the headset connect via audio jacks—one on the motherboard and the other in the front case port. I've tried changing the ports without success. Updating the audio drivers didn't resolve the matter. I use the PC for hours every day.

My setup includes:
- R5 5600X
- 4070 GB gaming OC
- 2x16GB RAM (Kingston)
- MSI B550 Tomahawk Max Wi-Fi
- Bequiet PSU 750W Platinum
- Dark Rock 4 Air Cooler
- Bequiet 500 FX case

I'd appreciate any suggestions. Thank you.
L
LeandroArtz
02-16-2023, 05:16 PM #1

Hello, I've observed an unusual issue with my recent system (<6 months). Occasionally (about once a week or every two weeks), I experience a strange sound from the headset or speakers. It resembles the noise generated when plugging them in or seems like some kind of interference. The volume isn't very high, but it's quite bothersome. If the day begins with this problem, even after restarting the PC briefly, the issue continues throughout the entire day. I've also noticed the noise after shutting down the computer, especially when using the headset. Both the speakers and the headset connect via audio jacks—one on the motherboard and the other in the front case port. I've tried changing the ports without success. Updating the audio drivers didn't resolve the matter. I use the PC for hours every day.

My setup includes:
- R5 5600X
- 4070 GB gaming OC
- 2x16GB RAM (Kingston)
- MSI B550 Tomahawk Max Wi-Fi
- Bequiet PSU 750W Platinum
- Dark Rock 4 Air Cooler
- Bequiet 500 FX case

I'd appreciate any suggestions. Thank you.

C
cloud630
Junior Member
6
02-16-2023, 09:32 PM
#2
What operating system are you using? If you're connecting via the motherboard's built-in audio component, what BIOS version is active for your board? Please describe the process of updating the drivers—typically uninstalling them first, then reinstalling manually through an elevated command prompt, such as right-clicking the installer and selecting Run as Administrator, assuming a Windows environment.
C
cloud630
02-16-2023, 09:32 PM #2

What operating system are you using? If you're connecting via the motherboard's built-in audio component, what BIOS version is active for your board? Please describe the process of updating the drivers—typically uninstalling them first, then reinstalling manually through an elevated command prompt, such as right-clicking the installer and selecting Run as Administrator, assuming a Windows environment.