The Windows spinning wheel or login screen becomes unresponsive when 4070 Ti Super is installed.
The Windows spinning wheel or login screen becomes unresponsive when 4070 Ti Super is installed.
Dear all,
this is my initial post here, hello everyone!
I'm facing a rather bothersome problem with my latest PC build. Let's begin with the specifications:
ASUS PRIME B860M-A-CSM
Intel Core Ultra 9 285 @ 2.5GHz
Kingston Fury Beast Black 64GB (2x32GB) DDR5 5600MHz EXPO (128GB total)
Crucial T700 2TB (PCI Gen5)
GIGABYTE GeForce RTX 4070 Ti SUPER GAMING OC 16GB
THERMALTAKE Toughpower GF1 (120 mm) 750W
Icy Box IB-563SSK (for mounting SATA drives)
It's been several months now, and I've encountered a rather strange issue: Windows 11 Pro freezes when the startup screen spins or during login. It doesn't restart; it just hangs. I have to perform a hard reset, and after a few tries, it eventually boots. Once running, the system operates flawlessly.
I've tried numerous fixes, but none succeeded:
- Updated the motherboard BIOS (ASUS B860M-A-CSM)
- Experimented with different PCIe settings in the BIOS (AUTO and gen4)
- Used various NVIDIA driver versions (sometimes I used DDU to uninstall)
- Reinstalled Windows 11 Pro from scratch
- Installed Windows 10 Pro from scratch
- Disabled the NVIDIA sound card
- Physically removed and reinstalled the NVIDIA card (ensuring proper insertion)
- Switched the 16-pin 12VHPWR power cable (direct connection to motherboard, not directly connected to the GPU)
During the RMA process with the seller, all components were new. I then purchased a budget NVIDIA (4060) to test if the problem was related to the GPU. The machine didn't have any issues with it—at least, not really.
I contacted the seller about the 4070 Ti Super and waited 40 days. They confirmed the GPU was perfect and the issue never occurred. Amazing!
Now I'm unsure what else to try. I spent around $1200 on a non-functional GPU.
I believe the seller likely verified everything and had no issues (they're a reputable store), but it's also possible the GPU isn't working on my system (while a 4060 does).
What could be the hidden cause? The power supply unit? Gigabyte recommends a 750W unit, which I did... but maybe it's insufficient? A RAM bank? The SSD drive?
Damn... it seems there might be an unusual incompatibility between one computer part and this 4070 Ti Super. But I'm not sure what to do next.
Help me please!
Welcome to the forums, newcomer!
Checking the PSU age in your setup?
ASUS PRIME B860M-A-CSM
Intel Core Ultra 9 285 @ 2.5GHz
If I were you, I’d choose a Z series chipset, a better board with that i9 rather than a basic CSM entry-level unit.
Then I returned the 4070 Ti Super to the seller for their help. After 40 days (...) they confirmed the GPU was fine and the problem never occurred. Amazing!
Did you request visual proof from them about the GPU functioning at their end? If yes, you might have asked about their test bench setup. Speaking of sellers, who are you talking about?
Windows 11 Pro freezes
Where did you obtain the OS installer?
Thanks for your response!
So everything was purchased in March 2025, and all parts are brand new. I'm based in the Czech Republic, and the seller is Mironet (https://www.mironet.cz/), which seems to be one of the largest computer parts sellers. They didn't provide any details about the machine used for testing (I asked for that right away).
I set up Windows 11 Pro using a USB stick I made myself, and downloaded the official tool from Microsoft.
It seems there is a notable mismatch between your specific hardware and that GPU, since your 4060 works well while the 4070 Ti Super frequently freezes during startup (even after a full RMA and a fresh Windows setup).
Here are some suggestions if you haven’t already tried:
Check that your motherboard’s BIOS is fully updated and look for any beta versions that mention GPU support.
Before installing the 4070 Ti Super, disable the built-in graphics in Device Manager or BIOS.
Make sure to connect the PCIe power cables directly instead of using a PSU splitter to the GPU.
If possible, test the 4070 Ti Super on another system to see if the issue is unique to your setup.
These problems often stem from a combination of factors, and it’s frustrating when expensive equipment doesn’t function as expected. I wish you a quick resolution.
Thank you for your reply!
Honestly I did try everything you mentioned here, but "
Before installing the 4070 Ti Super, try turning off the integrated graphics in Device Manager or BIOS
." I'll surely do. Do you think the integrated GPU could have any conflicts with the NVIDIA one?
You've checked many available choices. In fact, integrated GPUs sometimes cause issues, especially with certain BIOS or driver setups. If turned off, the system is compelled to rely solely on the NVIDIA card, which might resolve odd boot or freezing problems.
I finally resolved the problem and wanted to tell the community about my experience. Because I needed an additional PCIe slot for a future audio card, I opted to purchase a new motherboard to check if it would fix the booting issue. It worked! I bought an ASUS Z890-P WiFi board (with a different chipset) and never experienced any booting freezes during two full testing days. The only oddity was that the PC didn’t boot with all four RAM modules, but it could start with just one or two. I tested each module individually and everything was fine. After updating the BIOS, everything functioned correctly with all four RAM modules.