The Windows installation is stuck after rebooting and the GPT drive isn't visible in the UEFI BIOS.
The Windows installation is stuck after rebooting and the GPT drive isn't visible in the UEFI BIOS.
Recently, I bought a new 2TB Crucial T500 NVME SSD to serve as a boot drive for my PC after the previous SATA SSD failed for Windows.
I've attempted a clean installation on the new drive without success.
Both the Windows Media Creation Tool and Rufus have shown similar problems.
The process begins smoothly during the Windows 10 setup until the reboot stage, after which progress halts. Leaving the boot drive in causes it to restart at the beginning of the install again. Removing it post-reboot leads to further complications.
I've tried using both legacy BIOS and UEFI modes.
In legacy mode, the BIOS detects the SSD in the boot sequence but fails to boot from it when attempting to use the drive.
In UEFI mode, the system doesn't recognize the SSD at all, even though it's formatted for GPT, and cannot select it as a boot option.
I've attempted to delete partitions on the installation screen to choose unallocated space.
Using diskpart, I cleaned the drive and selected the remaining unallocated area.
To reduce hardware compatibility problems, I've only connected the CPU, GPU, SSD, and an 8GB RAM stick into the motherboard, updated the BIOS to the latest version, and disabled XMP.
I also tried inserting the SSD in both M.2 slots.
The main problem appears to be that the UEFI BIOS doesn't recognize the SSD, preventing booting, though I'm unsure of a solution.
I attempted to manually create EFI partitions to make the drive bootable, but it still didn't show up in the boot order.
Alternatively, the SSD might be faulty, though its new condition makes that less likely.
Please let me know if photos or screenshots would assist, and thank you ahead of time.
Welcome to the forums, newcomer!
Mobo - Gigabyte B550 Aorus Pro V2
https://www.gigabyte.com/Motherboard/B55...support#dl
I've updated the BIOS to the newest release.
For clarity, which BIOS version are you currently using for your motherboard?
The process works normally until the reboot stage, after which it stalls.
During OS installation, do you set the primary boot device to your USB drive or use the boot override menu to select the USB installer?
Details:
CPU - Ryzen R5 5600X
GPU - Gigabyte Aorus RTX 3080
Mobo - Gigabyte B550 Aorus Pro V2
RAM - Corsair Vengeance RGB Pro 3200
SSD - Crucial T500 2TB
Please include the PSU make, model, and age in your build.
The bios is up to date, it is version F18G
I do believe the SSD is installed properly, I have tried installing it in both the PCIe gen 4 and gen 3 slots and it shows up in the windows installer and when booting the system with a Windows To Go USB I can access the SSD normally in file explorer.
I had a look at the link,
I can't find the equivalent of the SATA config -> IDE in my BIOS
Secure boot is off
And I can't find an equivalent to PCIe config -> M.2 mode either in bios
Hello!
For the sake of relevance, what BIOS version are you on for your motherboard?
The bios version is currently F18G
When you're installing the OS, are you installing said OS by setting the primary boot device as your USB drive or by selecting the USB installer using the boot override menu?
The former. Using legacy bios in the boot order, the USB boot drive is prioritised, and in the UEFI bios the USB is the only drive on the boot order so it's the only option in that case, although I'm not quite sure what the boot override menu is.
You forgot to mention the make, model and age of your PSU in your build.
The PSU is the Coolermaster V850 Gold V2 that is about 2 and a half years old at this point.
The bios version is currently F18G
Did you clear the CMOS after verifying your BIOS was flashed to the latest version?
although I'm not quite sure what the boot override menu is.
View: https://youtu.be/LMDhNa-rJkk?t=110
time stamped it for you.
Speaking of BIOS, is CSM enabled or disabled?
I would ask you to take the T500 SSD over to a donor system at your friend's or neighbor's place and see if it shows up on their BIOS. Would help if they have a similar platform to yours. Chances are that the drive might be incompatible with your motherboard or your drive is faulty out of the box(requiring an RMA).
Did you clear the CMOS after verifying your BIOS was flashed to the latest version?
Yep
time stamped it for you.
Thanks, found it. No I've been using the boot order, but with the boot override menu it only includes the same drives as with the boot order.
So when I'm in legacy bios it shows the USB and the SSD, but when I try to override to the SSD it goes to the "reboot and select proper boot device" screen, and when I'm in UEFI bios only the USB is present (and also when I have the windows-to-go USB inserted it has the Windows Boot Manager (USB) for it)
Speaking of BIOS, is CSM enabled or disabled?
I've tried with both. When I mention legacy or uefi bios I'm referring to the CSM being enabled or disabled.
Ideally I'd like to be able to boot into uefi with the SSD, as that is my aim.
I would ask you to take the T500 SSD over to a donor system at your friend's or neighbor's place and see if it shows up on their BIOS. Would help if they have a similar platform to yours. Chances are that the drive might be incompatible with your motherboard or your drive is faulty out of the box(requiring an RMA).
I am concerned this could be the case, however, the SSD does appear in the bios, (in the SETTINGS->IO Ports->NVMe Configuration) and also when I boot up with windows on the USB, I can see the drive properly initialised in file explorer and disk management, so I'm thinking it might be ok. As far as I can tell the only issue with it is that it doesn't lend to a Windows install and that it doesn't show up in UEFI bios despite being a GPT formatted drive which should be compatible.
For some reason I can't add images via imgur links :/
The crucial NVMe is a Gen 4 device, and based on your motherboard manual, the M2A_CPU port with non-G 5000 series CPUs allows Gen 4 NVMe drives. For 5000 G series CPUs, only Gen 3 NVMe drives are compatible with M2A_CPU. The other M.2 port (M2B_SB) is limited to Gen 3 drives. This Gen 4 model is still compatible with Gen 3 drives but only at Gen 3 speeds in a Gen 3 port; you might need to adjust the drive’s speed type in the BIOS to match the correct port (experiment). By default, they are likely set to Auto. I encountered this issue recently on a Prime Z790-A motherboard.
I checked the BIOS settings but didn’t find any specific information about the M.2 port setup. The nearest details were PCIeX16 and PCIe slot configurations, and I attempted to change them to gen 3 or 4 without seeing any changes. In all cases (except when NVMe RAID is active), the system can recognize the NVMe drive in the "NVMe configuration" section of the BIOS, but it only runs self-tests and doesn’t allow further actions. I haven’t used UEFI BIOS yet, though I understand that most drives won’t appear in the UEFI boot menu unless a GPT-formatted drive is installed after a Windows install. During normal operation, the system should show "Windows Boot Manager (Drive name)" in the boot options, and it will boot to Windows without problems. My motherboard supports UEFI BIOS as well, displaying "Windows Boot Manager (USB)" in the boot order and launching Windows successfully from there.