The Windows 11 Netflix app shuts down during full-screen mode.
The Windows 11 Netflix app shuts down during full-screen mode.
There’s a peculiar Netflix problem on my PC lately. When I stream fullscreen content via the Netflix Windows app, the interface and subtitles appear and then fade out, causing the screen to go black briefly while audio stays. This makes fullscreen viewing unusable. Previously, only SDR material caused this; now even HDR content from sources like YouTube works fine.
Since early last year, I purchased a miniLED monitor and began regularly watching HDR videos. However, with Windows 11’s HDR settings not handling HDR well, I enabled HDR at 100% every time. Before this, I noticed another odd issue: when I fullscreen a Netflix video, the screen dims slightly before it displays properly. I resolved it by changing my monitor settings on Reddit and setting it to "Content Type Reported to the Display" → "Desktop Programs." But recently, this didn’t work anymore, and I’m now experiencing an SDR-related streaming problem.
I have the latest Netflix update, Windows update, and Nvidia driver installed, yet the issue persists. My system specs are: i5-13400F, 32GB DDR4 @ 3600MHz, RTX 3080, 10GB RAM, Windows 11 23H2. I’ve set up all available updates, including Nvidia driver 546.33. The main monitor (INNOCN 27M2V) is a 27-inch display with 4K at 144Hz, HDR enabled, G-sync and HDCP 2.2 support. The second monitor (ASUS VG259QM) runs 1080p at 280Hz, 8bit, no HDR, but still works fine. The third monitor (Dell U2414H) is 1080p at 60Hz, 8bit, no HDR or G-sync, HDCP 2.2 not supported. I’m aware from Nvidia support that Netflix 4K isn’t streaming properly when the third monitor lacks HDCP 2.2 compliance, though 1080p HDR still works on my 27-inch screen.
I’d start with a different browser, DDU, SFC/DISM, a fresh cable if possible, turn off HDR and gsync (on Windows and your screen), and test without any other monitor connected. If you have another PC nearby, use that one—monitor and GPU. It’s definitely a tangled mess.
Browser and local player are unaffected; problems occur specifically with the Netflix Windows app, not Edge or Chrome.
I also attempted the Edge web version; the issue is the subtitle appears poorly in my language, and there’s no option to adjust the font for clarity. The Netflix app doesn’t let you change subtitles, but it looks significantly better than the web version.