The voltage pen tester shows current flowing through the PC case.
The voltage pen tester shows current flowing through the PC case.
I had some problems with my pc and took it to a repair guy. He said that the problem came from the fact that my pc was running on an ungrounded outlet , but i tested the outlet my computer is connected to and it appears to be fine, but when i put the voltage pen in my pc case it indicates a running current. I have also felt light shocks from my pc in the past, so i believe the reading is correct. What could be causing the problem?
Welcome to the forums, newcomer!
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
You should bring over a certified electrician and have said person go through the wiring in your abode/room. A grounding issue can and will knock out your entire PC.
In a similar scenario I would remove every component from the case. Look for metal pieces left over from drilling, verify there are no unnecessary fittings, and continue checking accordingly.
Arrange the hardware on a table and place everything inside the case in a breadboard fashion, using a meter to identify any current leaks. Since your table isn’t conductive, connect one lead to a known ground and use the other to test areas like screw connections, the motherboard, and the backplate for devices such as the graphics card or power supply. Ensure no power cables are touching critical points and are properly grounded through a wire pass.
Avoid touching anything that needs to be powered during this process. Only handle items that should remain neutral or connected to ground. If you’re unsure, collaborate with a professional for the inspection.
CPU model is Ryzen 5 3600 with box cooler. Motherboard is AB350M-DSH3 V2 GIGABYTE. GPU is RX5500XT. RAM setup has 12 units at 2666HZ BALLIZTIX. Power supply is BLUECASE GAMER 500W BLU 500-B, roughly three years old. Chassis type is Gt Midtower. Operating system is Windows 10. Display is an old 960p Asus monitor.
PSU: BLUECASE GAMER 500W BLU 500-B, roughly three years old
https://www.hardstore.com.br/shop/produc...lus-bronze
Consider purchasing a stable PSU, in addition to the advice I provided about ensuring proper grounding at home.
Your outlet could be incorrectly installed.
There may be more than just a missing ground, and the polarity could be off.
Use a basic tester such as this one:
https://www.amazon.com/Electrical-R...MI...gKuKvD_BwE
Or, consult a professional electrician for an assessment, as fixing the problem will require their expertise.
You might also check that your PSU cable is intact.