F5F Stay Refreshed Hardware Desktop The USB 3.2 connection isn't functioning properly on your motherboard.

The USB 3.2 connection isn't functioning properly on your motherboard.

The USB 3.2 connection isn't functioning properly on your motherboard.

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justletmeplay1
Junior Member
1
01-10-2017, 03:37 AM
#1
I recently purchased a new Quest 2 headset and a Meta LinkCable. After connecting them to my PC, it reported it wasn’t linked to a 3.0 port. I double-checked the motherboard manual—it confirmed a 3.0 USB port. I tried using the same cable on both devices: my laptop achieved 2.5 Gbps, while my PC only got 340 Mbps and labeled it as USB 2. I updated USB drivers, disabled power-saving features, adjusted power plans, and even reset the BIOS, but nothing resolved the issue. Now I’m considering replacing the motherboard. Is this a good idea or can I still manage with what I have? Thanks for your help.
J
justletmeplay1
01-10-2017, 03:37 AM #1

I recently purchased a new Quest 2 headset and a Meta LinkCable. After connecting them to my PC, it reported it wasn’t linked to a 3.0 port. I double-checked the motherboard manual—it confirmed a 3.0 USB port. I tried using the same cable on both devices: my laptop achieved 2.5 Gbps, while my PC only got 340 Mbps and labeled it as USB 2. I updated USB drivers, disabled power-saving features, adjusted power plans, and even reset the BIOS, but nothing resolved the issue. Now I’m considering replacing the motherboard. Is this a good idea or can I still manage with what I have? Thanks for your help.

M
Mystery_Man987
Junior Member
40
01-10-2017, 05:24 AM
#2
Which USB connections did you use? The board features several 3.1 Gen 1 ports suitable for 5 Gbps and two 3.1 Gen 2 ports capable of 10 Gbps. Did you check the rear red ports? Have you used a different cable before?
M
Mystery_Man987
01-10-2017, 05:24 AM #2

Which USB connections did you use? The board features several 3.1 Gen 1 ports suitable for 5 Gbps and two 3.1 Gen 2 ports capable of 10 Gbps. Did you check the rear red ports? Have you used a different cable before?

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H4rdlin3
Junior Member
30
01-16-2017, 05:40 PM
#3
I used several options with a 3.2 USB cable (which I verified works on my laptop at 2.5 Gbps). I tried the standard USB 3.1 and 3.2 cables but none provided the expected speed. My computer kept identifying it as a USB 2.0 port, even when using the red 3.2 ports.
H
H4rdlin3
01-16-2017, 05:40 PM #3

I used several options with a 3.2 USB cable (which I verified works on my laptop at 2.5 Gbps). I tried the standard USB 3.1 and 3.2 cables but none provided the expected speed. My computer kept identifying it as a USB 2.0 port, even when using the red 3.2 ports.